senior territory manager

territory sales

customer support representative

territory sales manager

ophthalmic technician

OCUSOFT INC

First thing I did when entering the office, checked all my emails, I would recieved between 40-60 emails daily. Worked with Distributors, many Retail Chains, Wholesalers and customers internationally. This past year I learned how to invoice, print labels as needed for certain orders, and had the ability to work with our accounting department. The hardest part of working in the retail department is making sure you have coverage, for a while I was left to do the job on my own, it lasted for five months. When taking on the resposibilty of the commercial business, I did not have much training on processing international orders, this was a big challenge for me. Working with customers in other countries and trying to make sure their orders were correct, as well as shipping the order out as they requested was stressful. The hardest part was trying to understand how everything was suppose to be done, each customer had their products packaged/labeled differently and used different freight companies. Overall, the best part was entering orders and exporting our purchase orders using our SAP System and DII (DI Intergrator), I love data entry. Last year in Sepetember I was given an office along with a new associate, we worked like a team should, all of our work was equally split. I enjoyed just about everything I did, and knowing our customers appreciated us as well.

First off, this company is male driven. They state they hire everyone starting off at a starting pay of $40,000 a year, which is untrue. New hire male reps tend to be started off at $60+ annually. They will pull you in every which way direction and demand things from you as an employee that require the work of 3-4 people. They have standards for their employees that are unattainable and if you do good, you WILL NOT HEAR GOOD JOB, you will get "do better". As a female who worked for Ocusoft, I can firmly stand my ground and say this was the worst, gender inequality, male driven, discrimination environment I have ever seen subject too. Oh, you also drive your own car. I put over 15,000 miles a month on my car. Territories are massive - managers do not want to hear that you are tired, and if you get into a car accident and or are having car issues its fix your car and get back on the road. This company is shady and only the male VPS & upper management benefit. They are privately held for now but are working on moving to become a publicly traded company. My advise - stay away. Since Ive been working here, I've seen a decline in women. We are treated like dogs not people. Please save yourself, there are many other ways to break into the pharma world. This company will work you to the bone, they do not care about YOU, I repeat THEY DO NOT CARE ABOUT YOU. Also, keep in mind - the gossip between everyone is unreal. Everyone talks about everyone, it puts you in a very compromising position.

OCuSOFT's products are great, they will sell. However, company as a whole lack professionalism and business ethics. I was treated as a number rather than a human. If you have to miss/leave early from work on a count that you have to take a family member to the hospital, you will get an occurrence (warning) for that, meaning that you're one step closer to termination. Basically you have to tell your loved ones to put off getting sick for a day so you can put your PTO in to be excused. Management is absolutely terrible, they don't help you grow in your position. If you love micro management, this place is perfect for you. If you get interviewed by a lady, she will sell you on a million ideas, but nothing will be delivered. No chiefs, plenty of Indians that are always misplacing their feather. I spend all my time thinking that this was going to be the day that we part ways. They only care about upper management. Stay away

Typical day at work begins with daily reports to assure average costs of inventory is up to date. IT Operations and IT Security Team meetings. Check my email and messages. Check with Warehouse Production Team Leader to access the day's production orders. Review Cycle Counts for Inventory for the day before. Verify all Fed Ex Samples and the day before totals. Check with credits and returns to verify the day before totals. At about 11am start on Standard Operating Procedure revisions and creations.Throughout the day assist with IT Helpdesk regarding all SAP related issues. I adore my co-workers, management is friendly and we communicate openly. No job is hard for me. I enjoy waking up going into a work environment that I am blessed to have. We are like family and I love the company as a whole.

Training is minimal- you are on your own to learn. Products are great and you are given product catalogs to learn from. There is no structured training program. Upper mgt is slow to respond and has a difficult time delegating. Compensation is low compared to the industry- and mgt will let you know how small the company is and have a difficult time reimbursing expenses. Mgt micromanages as though they do not have confidence you will do your job. When dealing with corporate, you have to be a good listener because they will talk about themselves the whole time. When you have a win it's no big deal and when you do not, its a big deal that you will not hear the end of. I left the company on my own and chalked it up to a learning experience.

Make outgoing calls, answer incoming calls,  spoke to Doctors about supplies and drugs.

Sharpened my skills for Internet and how to find answers needed

Created and submitted proposals to Universities and high use offices 

Administrative assistant to team leader and outside sales

Utilized SAP software for sales/customer service, inventory and A/R

Hardest part of job: dealing with management that is not honest with customers and employees

Most enjoyable: variety of job, customers and co-worker

Ok  company to work for, I just wish that when I was working there I would have been getting paid for what I was worth. I wasn't too crazy about the management in the warehouse but now I see that they have made some improvements. They have also made some improvements on the starting pay. This place has made a huge turn around after they got rid of a few bad apples.

was the finest place I ever worked.  Then the lost 2 million dollars of business yearly and they started fring full time people with tenure and hiring part timers.  They fired all the employees who had earned great compensation through years oh hard work.  To hire kids out of high school on a part time basis.  That way they do not pay benefits and payroll is much lower

What is the best part of working at the company?
Work life balance. No weekends, no overtime, holidays off. 

What is the most stressful part about working at the company?
Machines do not run properly..

What is the work environment and culture like at the company?
There is about 30 employees, not a lot of drama. Stand all day. Very repetitive 

What is a typical day like for you at the company?
Sitting or standing depending on what side you work on. You’re on a machine packing orders and closing them through sap once complete. Same thing every single day

Work-life balance
Work-life balance at OCUSOFT INC is horrible

Pay & benefits
My pay and benefits at OCUSOFT INC are below industry standards

Job security and advancement
In terms of job security at OCUSOFT INC, I think it’s a joke.  Laid off entire salesforce due to pandemic

Management
In general, managers at OCUSOFT INC are bullied into slaving their reps

Culture
Collaboration with my colleagues at OCUSOFT INC is non existent

Overall
My experience working at OCUSOFT INC is one I’d rather forget

Top Job Titles	Average Salary
Senior territory manager 22 salaries reported	$112,273 per year
Territory sales 5 salaries reported	$71,500 per year
Customer support representative 1 salary reported	$27.50 per hour
Territory sales manager 10 salaries reported	$121,250 per year
Ophthalmic technician 11 salaries reported	$75,000 per year

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