service technician

garage door technician

technician

customer service representative

field service technician

OGD™ Overhead Garage Door

Work never picks up. There was very low runs and most of the times You running over 50 miles to be making a commission of $90 subtract (materials + gas) you make $30sh and work will take you around 1hr minimum DOJ. Sometimes thats the only run you have in one day. They hire plenty of people so they can cover all the jobs that means they prefer you not having runs than you having too many runs and not being able to cover them, in training, they will show you the people that make the most money, but they don’t show you the average people or the lower end people, which it will more likely be you, don’t forget you still have to pay taxes. 
If you have a family to take care of, don’t bother applying because you will be setting yourself up for failure. I have a huge debt paying taxes, and a credit card that pays all my material which I can never seem to catch up to.
Company always tells you work is temporarily low but its always slow.
Working at a border city other companies will charge 100$ less than OGD at least. So you get kicked out of homes often 

One last thing, if your truck gives up, your career is over

Like most jobs, you get out of it what you put in. It has it's ups and downs. But overall, OGD has helped me to be more successful than I've ever been in my life. They provided paid training, and provided support starting up. It's a partnership. Just like any company, finding the right employees for the job takes time.
I believe the office could definetely take more interest in its techs. The relationship between employee/ business associates is a fundamental cornerstone to success. If you alienate the people who work for you, no loyalty to the company is established, which is an inevitable factor in the failure, or success, of any business when dealing with contractors, in my personal opinion. Regular meetings, lunches, and company socials, are all needed in order to help build these relationships.
Management definitely needs to work on its delivery of company policy changes.
Regardless of any flaws OGD may have, I owe my success, both professional and personal to this company. I definitely see myself staying with OGD for the long haul!!

For the interview it's a phone call. The training is 7 days in ft worth and you have to pass and do everything they say or you get sent home. After training they'll give you some parts and teach you how to use the app. Then you run jobs in about a 30mile radius service area. You'll be a junior tech for 60 jobs, during that time you'll have to learn as you go because they don't teach you everything that you need to succeed during your 7 day training. They dock your pay for every mistake and you are not reimbursed for gas. You are forced to haggle with the customer to make the company more money even if it isn't ethical. You buy your own parts to repair the garages and take signature, pictures and payment from your cell phone. They say it's work life balance but if u do not work at least 40hrs a week they start training someone else to replace you. I replaced the guy before me and so on. 

OGD is a money hungry company. They will hype you up with how much money you will make but its all lies. You have to use your personal vehicle for their business. They will put their logo on your truck and turn it into their vehicle. You will be responsible for your vehicle maintenance, insurance, gas and tolls. Because of this they will send you driving for hours all over the place. On top of that you have to buy parts to do the job. If the customer doesn't want work done, you don't get paid. Every payday human resource will make a mistake on your check. If you don't catch it you lose again. They treat you like an employee even though you're a sub. You will get paid 35% of the job. Out of that you must pay for everything and they get 65% for sending you a lead. If you don't close a job you may be fined $125 each time. If your check was $1500, you would only make around $650 after expences for 60 hours of work. DON'T DO IT! 

Starts out as a good job. But then slowly starts getting bad the expenses really start piling on the training is the best part but once you're in the field you have no help besides texting them. This job is very inconsistent one week you will have 15 jobs other weeks you will have 4 and those aren't all jobs you will be able to close on. They don't help you with gas or tolls and they will have you driving extremely far. spending 200 to 300 just on gas then on top of that you buy your own parts which they sometimes update saying you can use certain products only the newer ones which cost even more. You will make 1500 to 2000 if you do good but immediately subtract about 1000 or more due to parts , gas and vehicle maintenance. Management is no help. They only care about themselves 

they will constantly take money out of your check and there is no one for you to talk about it with. they give you text only lines and expect you to sit around and wait for a text back. they will also send you on jobs they did not train you for and when you let them know you don't know how to do the job they will say oh well try your best which is not good for my anxiety. very stressful job and no one is there when you need them. they treat you completely like an employee and are super unprofessional. don't waste your time!!!!! even in the training they tell you how they can't keep employees lol its sad they said they have a 50-60% attrition rate which means 50-60% of there employees quit before 6 months of working there and its clear as day as to why

What is the best part of working at the company?
Great gig as far as being able to work by yourself and not having to check in at office every morning. Potential to make some good money in busy markets 

What is the most stressful part about working at the company?
Get thrown out on your own and it’s sink or swim, training covered the mechanical aspects of the job but not much in the way of diagnosing issues with motors or covering all issues you might run into on job sites 

What is a typical day like for you at the company?
Receive jobs on service app and go and knock them out. Can set hours and request off when needed, very flexible in that regard.

Like most companies you get back what you put into the company it has its up and downs but overall it’s a great company to be a part of management continues to get better and someone with a work ethic can really benefit from a job like this they give you all the tools and knowledge to succeed on the field and for the money you can make being a hard worker day after day the grass is greener on this side definitely wouldn’t recommend this job to someone who wants to take off every good check they get or to someone that is afraid to get their hands dirty overall I don’t see myself leaving this company anytime soon 

Have to use your own truck; they will install a ladder rack on the bed using self tappers, stickers on the door. Not reimbursed for gas, maintenance, or garage door parts, so deduct roughly 30% right off the top to cover that every week, and that doesn't include taxes. There are no benefits of any kind or health insurance, so you need to account for that every week also.
Extremely unethical sales team, extremely pushy. Its always a issue if you don't upsell and take advantage of people.
Most of the time there is no service call, so you will be traveling up to an hour on your own dime to hopefully make a sale. 

I have worked since I was 14 so about 16 years now and I can say from the lack of communication throughout the company to the shady sales tactics we were encouraged to use this was easily the worst experience I have had with a company. The pay can be great but that's if after you go back through and fight for the money that you were already promised for jobs. Maybe this was an outlier experience but none the less it was my experience in my 1 year with OGD. 

Top Job Titles	Average Salary
Service technician 176 salaries reported	$1,750 per week
Garage door technician 35 salaries reported	$81,857 per year
Technician 41 salaries reported	$1,750 per week
Customer service representative 4 salaries reported	$1,150 per week
Field service technician 2 salaries reported	$1,750 per week

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