sales lead

store manager

retail assistant manager

assistant store manager

team leader

ONIVERSE

Reputable company but it needs sooo much work! Brand Managers for the U.S want to incorporate procedures that are the Calzedonia way that are probably effective methods in Europe but aren’t practical within the U.S. There’s a huge lack of knowledge of the retail industry within the U.S. They should be open to feedback from the employees in this country who’ve worked this industry for years and have the experience! After all, this is why you hired us right?

District managers are involved in their stores which serves as great support. However, compared to other companies, they are way TOO involved and it becomes overwhelming and makes Store Managers and Assistant Store Managers feel micromanaged and incompetent. Others from corporate are also too involved in the stores and it’s extremely overbearing.

BADLY needs a visual team that will go from store to store to handle visuals, marketing and all things related. Visual procedures are next to impossible and you’re expected to just figure it out. Instructions are emailed but are very difficult to comprehend and mostly written in Italian.

Stores need an office space with a working computer and conventional method of emailing! Management needs a private place to conduct paperwork, reports, payroll, scheduling, HR work, and to conduct conversations with employees as well as other company personnel that could very well be confidential! 

Company also has a high turnover. The process for selecting employees is not working. There should be a more thorough selection process including the actually interview portion. The current system seems more of a desperate approach to fill positions which ultimately leads to hiring the wrong candidate which never works out in the end. Applications are accepted from just about anyone. Whatever happened to hiring candidates with relevant experience?

Huge lack of respect from brand managers. My advice, learn how to talk to people instead of talking down to people. It is rude and hurtful. Such mistreatment has lead people to quit! Additionally, the obsession with not liking more than one person behind the register to checkout customers is ludicrous! This is America! The goal should always be to expedite the waiting time, and get customers in and out! Not keep them in line because “it’s normal to wait in line and that’s what you see in other stores”. News flash: customers don’t like to wait!

Return policy for salesperson is absurd! Returns should always go under the original seller! That’s how all companies work. If a seller did not meet the customer’s expectation, they should get hit with the return. Not the person who first comes in contact with the customer just because the original seller is off that day. With that said, all stores should have ALL U.S employees listed on their register. Or at least all states in one, just in case there’s a return from another store. 

HR should have a more consistent day/date in which commissions will be paid. There is never any consistency.

Finally, the pay is too low for what is expected of you, your role and responsibilities. Certainly not worth the stress

Let me start off with the good, uniforms. you get free pieces of uniforms for each day of the week which is nice. Hm that seems about it okay let’s move on to the cons shall we? Terrible management and upper management, if you think a person in this company is nice, ERR think again. Every person in management i’ve met and worked with was always so inconsistent. They lack integrity and most of them lack compassion as well. Everything about this company and management seems money driven which makes sense because who wouldn’t want their business to thrive? But a business is nothing without its team, even though us retail workers are pretty much at the bottom of the chain we still deserve respect. This company puts an unbelievable amount of stress and pressure on you in various ways. There’s no room for growth here as they will keep pushing things off for you instead. They take so long to pay attention to our physical wellbeing in our stores. The only way they will pay attention to you is if you bring in the most money out of everyone else. Oh and did I  mention that even if you bring in the most money there’s no recognition/congratulations!! So you did all that work for nothing!! The cherry on top is that they’ll lie to you and play with your head and your money. I genuinely cannot believe how terrible this company is they treat their workers like trash and that’s why their turnover rate is so high.  Extremely toxic work place. 

Working here has its pros and cons. 

Pros: you get 50% employee discount, the company supplies the uniform to wear to work, for every 1 $800 sale transaction you make you earn a free bra and panty, the hours are steady so you get an idea of how much you will be getting paid biweekly, and I love my coworkers, 

Cons: It’s always freezing inside and sometimes they would leave the door open when it’s cold

If you would like to request a day off, you have to do it one month in advance. This is really inconvenient especially when having doctors appt

I feel like there is a lack of communication. One day they say they will do something and then the next the opposite is done. 

It’s very hard to focus on selling to clients and at the same time trying to get a project done. It has to be one or the other. What ends up happening is that the project never gets finished because clients come first. 

I do not like how employees aren’t allowed to have their phones on them. Only the managers and key holders are able to. My concern is for safety reasons. What if I get stuck on the elevator? What if something happens on the sale phone? My phone, my personal belonging are all on the third floor. We are all adults here we know our phone should not be out while working. With all the crazy things happening around us, I rather keep it on me for safety reasons. 

Furthermore, I have notice that some assistant managers and key holders would have their phones when it is very clear they are not using their phones for business purposes. I find that highly unfair and unprofessional. They should lead by example.

Hello All!

First I would like to start by stating the following....I worked at Calzedonia from August 2020 through October 2020 as a Flagship Manager in the NYC Metro District.This review primarily focuses on the leadership within the 5th Avenue and Soho flagship locations. Unfortunately, I do not have insight on other markets. 

I can honestly say I am shocked by my experience with Calzedonia. What appeared to be a robust and associate-centric brand, ended with improper management, hostility in the workplace, lack of consistent communication, an overall absence of accountability, and an inability to manage ethically within a retail environment. Being in the Store Manager role I witnessed a tremendous amount of instances in which company leaders refused to acknowledge any effort of positive management or results in a pandemic environment. Not only were these efforts not acknowledged but they were scrutinized. 

Unfortunately...My value as a Store Manager, my teams value, and our work ethic were directly related to sales reports, chatter amongst upper-management, and negative personal opinions that often plague this business. 

With the above being said! Please approach this retailer with caution! There are some associates who have amazing experiences with Calzedonia, and go on to become impactful leaders. However, there are those who are deprived their voices amongst the negativity.

Wishing this business well! 

Thank you for your time!

The job is very easy! 
 You also get free uniforms !
Music is so much fun in the stores are beautiful!
Get to work with people with great personalities.
And if you have a great out going personality the job is perfect for you because you really get to shine and show your true colors and make everyone feel special.



However Work days can go by extremely slow. Management does not always listen to your ideas/ or let you try your idea. They do a lot of double work instead of thinking smartly the first time. In-store marketing could be better and more diverse. There is not much compassion if you’re sick or something happens. All they care about is their business. All stores have conversion which Could be frustrating because he could be trying so hard and pulling out all the stops to customers  but if conversion is low they think you didn’t try .

So the company is extremely outdated so it’s hard to keep track of time cards scheduling is made manually so if you mess up you literally have to white out or start again. There is no real email so you basically using your own cell phone all day which could be annoying when you’re not at work as well.


But with all that being said the company is really improving and trying their best to start to listen to people and give their employees what they need.

Wonderful Italian company to work for. Very generous benefits (bonuses available, free uniform every season, etc) Company is great, product is great. The company as a whole obviously cares for their customers and staff. 
Unfortunately, when they expanded to the US they dropped the ball. I don’t know if they were just in a hurry or what, but management and corporate are so disorganized and unprofessional. 
Management corrupt. Hire based on friendships and ‘good vibes’ not skill or experience. Everything is a joke and feels like I’m in a reality TV show with the pettiness and drama all the managers create. Working in a very uncomfortable and hostile environment, I sought out the help and advice from HR: they did nothing. I waited over a month before I realized my claim was basically ignored by HR. I’ve faced a lot of disrespect from my superiors, but I did love the company and I wish it all the best. I would have loved to have been a part of the expansion of the company. Definitely worth a try!

Intimissimi was the worst managerial role I’ve ever experienced. The company does not care about its employees, or their feedback. Upper management is extremely unprofessional, they don’t communicate properly to the store level staff, they talk about staff with other staff members all the time, they play favorites and they are very sneaky. Nobody on the team is trained properly because most people don’t get to actually finish their training period before being expected to sell sell sell. All the company cares about is making money, and they don’t realize that if you treat the people working in the store, like garbage, eventually they will not put forth effort. Corporate comes to the store and doesn’t even speak English, even though they know how to. So it makes the environment very uncomfortable. Summer in the store was like a sweat shop, winter in the store is freezing because they want the door open. When staff complains about the temperature in the store, upper management insists the policy is to have the door open, and that they company has the money to pay any fines issued for violations. 

Overall, if you’re working here, RUN, if you’re interested, RUN.

I was really excited when I first started with the company. Great work environment,  Promises of yearly performance reviews with raises, and growth opportunity/advancements. What’s not to like? Unfortunately none of those things were true. There are people that are doing all the work of a store manager but have yet to get a raise/promotion. Upper management are rude and need to learn how to coach a team member properly. Unfortunately this company plays favorites too often. I signed and agreed to the handbook but apparently the company doesn’t have to follow its policies. I had PTO that completely disappeared after the new year. Company policy says it rolls over. Bonus structure changes without notice or employee approval (there’s a bonus agreement we sign). It’s almost impossible to get a hold of HR.


Working at Calzedonia entails having passion for Calzedonia Group Brands. Your works day starts very early with Italian time zone, you wake up to many many emails everyday and you try to be the most responsive you can before Italy closes at noon EST! Then your day go back to normal again and you try to be super productive everyday because everything moves quickly and things have to be delivered quickly. I have grown and learned so much in the past 21 months since I joined the company. I've learned to navigate in such a big corporation, we have grown as individuals and as a business in the US, when I started we were 6 people only at the office. Currently, we are 15 people sitting in the office everyday and all together with store employees we are 200! We have great perks working at Calzedonia, weekly Italian lessons is my favorite because I love languages. The hardest part of my job is facing constant challenges, but at the same time, I love challenges, so I can't complain. The best part of my job is that I love what I do and I love my Calzedonia family I work with on a daily basis!

Literally the worst company to work for. They set ridiculously unattainable goals for sales, and the only way you can get your bonuses is if you meet those absurd goals. And if the system is down for a week and you can’t make any sales, it’s apparently your fault and they offer no leniency with the goals you were supposed to meet. Corporate Management is atrocious. Extremely disrespectful to workers and store managers, with no consideration for anyone’s efforts or time they’ve been putting in. Promotions are nearly impossible, as they will promise you and promise you you’re getting one, give you one in name only, and make you do they job for no extra money for months and months. And then when you’re finally supposed to get your actual promotion and raise, they just replace you and throw you out like trash. So do not work for this company, trust me, you can do so much better 

Top Job Titles	Average Salary
Sales lead 593 salaries reported	$21.03 per hour
Store manager 246 salaries reported	$61,004 per year
Retail assistant manager 2 salaries reported	$15.50 per hour
Assistant store manager 13 salaries reported	$22.12 per hour
Team leader 36 salaries reported	$18.13 per hour

Working at ONIVERSE: Company Overview and Reviews

ONIVERSE

ONIVERSE Ratings

Popular jobs at ONIVERSE

Salary Satisfaction

Job Seeker Tools

Employer Tools

Browse

Stay Connected