janitor

boiler operator

front load driver

senior mechanic

direct support professional

OTC Services

Working in the IT department presented several challenges that impacted my ability to grow professionally. The department culture was difficult, with team dynamics that often made collaboration and accountability inconsistent. One senior team member regularly assigned tasks that were difficult to complete within reasonable expectations and frequently delegated vendor or contractor conflicts to me after initiating them. Due to this individual's close relationship with leadership, addressing concerns constructively was not always feasible.
Leadership presence in the office was limited. When present, priorities often appeared to focus on personal projects or informal interactions with senior staff rather than departmental oversight. This contributed to a work environment where professional boundaries and responsibilities were not consistently maintained.
A former colleague who had been a valuable source of guidance and support eventually chose to leave the organization due to similar concerns. After their departure, I began taking on a broader range of tasks. This shift provided meaningful experience and growth opportunities, but also increased my exposure to the department’s ongoing operational challenges.
While I gained technical skills and developed resilience, the overall environment lacked the structure and support necessary for long-term professional development. I hope future leadership efforts focus on fostering a more transparent, collaborative, and growth-oriented workplace culture.

OTC Services has been a positive place to work overall, with many opportunities to grow if you are willing to apply yourself and continue learning. While my experience hasn’t been perfect, the pros have outweighed the cons.

Working in the IT department has been educational and engaging, and it has significantly expanded my technical knowledge and professional skill set. There was a period following the pandemic where morale was lower and the company outlook felt uncertain, but since new leadership took over, I have seen noticeable improvements in morale and direction. I feel more confident in the long-term growth of both the company and my role within it.

My direct manager has been a strong source of support and leadership. He advocates for his team, communicates clearly, and works to ensure we are treated fairly and equitably. Having supportive leadership has made a meaningful difference in my day-to-day work experience.

OTC values adaptability and professional growth, and employees are expected to continuously develop both technical and soft skills, such as customer service and communication. While the workload can be demanding at times, the experience gained has been worthwhile.

One of the most rewarding aspects of working at OTC Services is knowing that the work we do has a positive impact. Supporting clients and contributing to meaningful outcomes makes the job feel purposeful and motivating.

I left this company after only a few months. To say that the training was subpar is an understatement. It was like the blind leading the blind because upper management provided their workers with little direction under the guise of the role being a "very independent position." Upper management are bullies. They'll leave you to try to figure out the job on your own and then criticize you for any mistakes made instead of guiding you. Passive aggressive is how I'd describe upper management. They will ignore requests to meet to discuss their expectations, but continue to email you to tell you what you're doing wrong. I started looking for another job within less than a month because the culture was an uncomfortable one to work in. They also tell you that the schedule is flexible, but it isn't. I'm so glad to be away from this place.

What is the best part of working at the company?
I worked at the one over at fort dix NJ the people there was OK but it was not the best environment for me but I did the best I could while I was there I would not mind working another job for the same company if it I was surrounded by responsibke and reliable people that had patience time and energy to help me get through the task at hand with more focus and determination to get the job done 

What is the most stressful part about working at the company?
Dealing with other co-workers I had got into trouble on the job for trying to hook up with someone so that was not a good look for me the environment overall was horrible 

What is the work environment and culture like at the company?
Not good the co-workers and the supervisors weren't that nice to me 

What is a typical day like for you at the company?
I mostly just keep to myself and just try to get the work duties done on time

Bench work Supervise disabled clientele while they package products. Perform forklift operations. Working here I've learned to appreciate life. I've learned to gain patients and I feel I've grown professionally. The management of my employers is excellent. They work well with your schedule, they are amazing problem solvers, they make you enjoy the environment you work in. My co-workers are wonderful as well and work well with the clients and I. The hardest part of the job would be hearing all of the terrible stories some of the clients share with us, like I noted earlier, this job really makes you appreciate your life. Also, lots of heavy lifting on the supervisors' part. The most enjoyable part of the job is seeing my clients smile and having a good time. I also enjoy all of the events the management team put together for our clients.

My overall opinion about Occupational Training Center begins by expressing how employee friendly the company was. Day to day duties were stable unless something out of the ordinary occurred. Ongoing training was provided for employees to enhance their abilities, which was a plus. The management team were comforting and encouraged open-door-policy for issues concerning staff and the organization. The culture of the organization was upbeat, there were no workplace politics as everyone respected each others roles and abilities. The hardest part of the job was not having sufficient space to complete my work duties. This was only because the organization was in the process of renovations. The most enjoyable part of the job was assisting my clients; internal and external.

Picked up by a senior employee at the start of our shift. Basically laid out where and what we would be weed whacking that day. The most I learned from OTC was how to work as a team, and it was my first ever interview so it kind of broke me out of my shell a little bit. The director of the place was pretty cool and fair. Us supervisors always pointed us into the right direction. I would have to say there wasn't really anything hard about the job other than being out in the sun and on the road all day. But at the same time that was the best part about it, not being cooped up all day in the same place.

I am a former employee and this was such a horrible place to work. You get thrown into it with no sort of help or support. You could talk to the residential coordinator and he will promise to address issues and NEVER will. They only want positions filled to be less on them. I reported multiple times about needing assistance but the only time I heard from my supervisor was to ask why this was done why that was done instead of how he could help. They pretend not to know that houses are left out of ratio. The group homes do horrible during licensing inspection but they actually thought they did well! I was so shocked.

I like working there a lot it was nice to work with the clients and all my customer was great and love the work my clients did in keeping all state building  clean.the state building was clean and my clients did a great job to make them even better.my boss was great and a pleasure to work with we both got along just great and he was very good to all his worker.i learned to help my clients to do better and how to make it on there own.the hardest part of my jb was when one of my clients is having a hard day with there work they had donee most enjoyable part of my day is when my clients are very happy with there work. we all love to work with the clients and showing them how to make it on there own

Would not recommend working for this company. Benefits are extremely expensive and the management is horrible, rude and just plain miserable. They do not care about the clients or else there would be more supplies and resources at the centers. They are always understaffed due to people quitting and during COVID they threatened  all of the day Program staff to work in group homes or else they’d be fired. Many people quit because of this and now they are probably never re-opening. They treat their employees like trash do not work here .

Top Job Titles	Average Salary
Janitor 9 salaries reported	$20.60 per hour
Boiler operator 6 salaries reported	$21.58 per hour
Front load driver 6 salaries reported	$26.85 per hour
Senior mechanic 7 salaries reported	$23.29 per hour
Direct support professional 14 salaries reported	$21.68 per hour

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