manufacturing specialist

maintenance technician

material handler

cajero

team leader

OTICS USA

My typical day at Otics USA, Inc. consisted with working with various departments on issues at hand.  Process and input Invoices, Packing Slips and Purchase orders based on a three way match.  Average process per month were 1000 per month with a schedule of 2 check runs per month to be disbursed.  Also, corresponding with various vendors regarding issue within their documents.  Educational strengths consist of learning various software from Auto Center, Sytline, Excel, Word, and Power Point. The management consisted of Japanese  Executives in which focused on Japanese standards.  Otics USA, Inc. had been the first foreign owned company I had  worked for and they focus on Standard Procedures, Kiezening various issues within the company.  My fellow co-workers where great where as we have experience good times and bad times through out my six years of employment.  The hardest part of my job was come times meeting a time line when it came to vendor disbursements for my focus was to pay vendors without late payment in order to avoid late charges, and interest.  For, there was a standard procedure with approval of invoices.  The most enjoyable part was inter acting with my fellow associates.

I enjoy my work and daily routine. The factory is clean and a safe place to work. The factory has AC and fans in most areas but during the summer with all the machines running close to 24 hrs per day it can get humid and hot. The benefits when compared to other places are great. Affordable Healthcare, dental and vision. 401k with company match, and more. The wages are competitive with attendance bonus during peak times. 
During peak times you should depend on working 10 to 12 hrs per day and usually at least 2 Saturday's per month. Makes for some really nice checks but it takes a toll on your body and personal life. Also attendance is on a yearly 10 point system. Miss a day 1 point. Late 1/4 point. Have to leave early 1/4 to 1/2 point. All your doctors appointments or other appointments for your kids you will have to use your pto time or collect points. Example you get sick and need 4 days off and only have 16 hrs pto. Then it cost you 2 points. Also if you are young and learn quick you can move up quickly. If your smart and a hard worker but older then you are overlooked for advancement.

Everything revolves around the product getting to the customer. If we have to work 7 days a week for 34 weeks to do it, then it will get done. There will be no sympathy for employees. From a Maintenance standpoint, we are overworked and underpaid, more than 6$ under average pay for this field (Multi-craft Maintenance). There is not enough people to rotate and Maintenance has to work continuously even if there's only 3 production members coming in over the weekend to run 1 machine. There needs to be more people to take the workload, so that Team Leaders and Members can rotate out every other weekend or more. Upper management likes to micro-manage and yell at Maintenance because everything is our fault regardless of what it is. Things needs heavy reform, starting with getting rid of senior management or moving them to an isolated location so they only talk to Group Leaders and above and stay within their chain of command. 

Otics USA will lie to you to bring you in and then deny that they ever lied. I worked many 7 day weeks there and was fired on the first day I ever called in, after having 90 days of perfect attendance. The people in the office get away with whatever they want. The people busting their behinds on the floor are looked down upon and spoken to like dogs by upper management. I have worked as a maintenance technician from California to Kentucky and back and have never worked for a company as sorry as Otics. You can have plans made, doctor's appointments,  you name it, and walk in to find out you are required to work 12 hours that day with no prior notice. A labor union would have a field day with all of the injustices that take place here on a daily basis. Otics USA needs to be prosecuted for inhumane demands and false claims to be a good place to work. 

A typical day at OTICS was fast-paced and demanding, with constant coordination between tooling, maintenance, shipping, and production teams. I learned how to manage high-stakes logistics, track spare parts usage, and adapt quickly under pressure. I developed skills in tooling support, TPM processes, and cross-department troubleshooting. Management was often reactive rather than supportive, and communication—especially with my direct supervisor—was strained. The workplace culture emphasized output over employee well-being, which made advocating for improvements difficult. The hardest part of the job was balancing unrealistic expectations without the proper support. The most enjoyable part was solving mechanical problems hands-on and knowing my work directly impacted production success.

I enjoyed the job itself but the long hours at the quality lab is what was getting to me. I would go home completely sore and tired every day. I did enjoy talking and spending time with coworkers though. They're the ones that made the job bearable. I wanted to step up in the company as an engineer, but they didn't want to work with me too well on that. I have a medical condition, so travel was going to be difficult and I was honest about that, but they didn't let me step up to an engineer role because they absolutely needed someone to travel even though they have a ton of engineers. Oh well. I absorbed as much information as possible at the lab and then left when I got offered something better elsewhere. I do miss the coworkers I had at the lab though. 

This review applies to the office environment mostly. 

I would only recommend this company if you a.) are in need of employment or b.) you have been having trouble getting your fist job after school. Definitely do not suggest leaving a current job to come here. They do have a history of hiring fresh college graduates which is nice, but you soon learn why. Not every single manager is bad, but overall management is not very supportive or understanding of their workers. I still work here at the moment so I don't wish to give away too many details, but just be very wary of accepting an offer at this company.

As a material handler, I was in charge of making sure a dozen stations work continuously. essentially running from station to station to make sure they had the material they needed to keep manufacturing. All this running took place near heat treating furnaces. So be prepared to sweat if you are a material handler, as far as operator, you basically have six tasks you repeatedly do for 8-12 or more hours. Our section of the warehouse was extremely set on getting quota met. That means we would more times than not be there for up to 14 hours if the machines broke down alot.

This is by far one of the absolute worst companies to work for coast to coast. They will lie to your face about bonuses that do not exist. You will report to work as usual only to find that you are required to work 12 hours that day without any given notice. It does not matter if you have plans, a doctors appointment, or if it is your child’s birthday. You will be required to work. Morale here is horrible. So is the pay. 

Long hours, hard work and no friends! I went in thinking it was 7am to 3:30pm and it never was and worked most Saturdays. I loved working with the machines cuz it was a challenge everyday and u got to switch jobs every 2 hours and that was cool but breaks suck! 5 minutes isn't a break. They say 10 but u leave with a bell and gotta be back b4 the bell so it's not 10 minutes and 30 minutes to eat... 

Top Job Titles	Average Salary
Manufacturing specialist 1 salary reported	$12.06 per hour
Maintenance technician 16 salaries reported	$23.55 per hour
Material handler 9 salaries reported	$16.36 per hour
Cajero 8 salaries reported	$16.13 per hour
Team leader 1 salary reported	$24.10 per hour

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