software engineer

material handler

customer service representative

sales specialist

mechanical technician

OTIS

The personnel on the floor can get the job done, but, like any work force, the supervisor must stay available/seen for them to make rate. The management, particularly the Operations Manager, has the problem solving techniques of a dinosaur. His technique about overcoming problems is to throw more personnel at it. When the job is completed, lay them off. Cannot think past his desk, and has an aversion to, long-term solutions. Doesn't like training personnel on the floor. The training is done by the Supervisor, at their level. The Engineers are doing so much paperwork and attend so many meetings, they can't get anything done on the floor. Most have meetings 7 out of the 8 hours a day. The contractors are the only ones whom are really getting things done. There was a recent 'epiphany' at the CEO level, the project tracking should be done via Excel spreadsheet rather than MS Project. The management even went to China for a week to come up with this clunky, hard-to-use, time consuming and; in the opinion of most of the engineers, completely worthless method to track projects. A position was actually created in each plant for a person to attend all meetings just to ensure this worthless method was implemented and updated. I spoke to this person and asked questions about how to incorporate date changes, include steps that could've been forgotten and remembered later, and alarms in the software to notify you about project impacts, to which they couldn't answer. I stated MS Project actually can do this. Most of the meetings I attended were to update the file, not solve any problems. The engineers are very eager to learn and are willing to spend a great deal of time with more senior and experienced engineers. They love being mentored it and is like a welcome rain shower during a drought. It takes almost a year to put through and authorize a drawing change, no matter how minor. Aerospace companies can implement a drawing change in about 1-4 months. The accounting manager has the office next to the plant manager. Not the production manager. The Supply Chain folks did more to educate me about how the plant works than most of the engineers. They were more open to making changes than the management was. Making elevators is a very enlightening experience. There's more to it than a box with a motor and cables to haul it up and down.

1. A typical day at work: Everything is on fire and everybody needs you. Phone rings off the hook and the 10-12 hour work shift is just enough to keep the tsunami at bay
2. I’ve learned to multitask and leverage my industry experience and expertise to provide on the fly solutions. Also learned that the sales people have only a fraction of the accountability placed on you. They can’t do no wrong.
3. Management has zero field experience. Micromanaging is at all time high, unrealistic expectations and goals. Most seem fake and conceited. You’re just a number. 
4. Workplace culture is tribal and cut throat. Everyone looks out only for themselves and this behavior is rewarded.
5. The hardest part of the job is balancing productivity without becoming a tyrant and pushing all the talent away. Also not taking the office frustrations home to your family and friends. Is hard to go on vacation since there’s no one to cover, you just return to a mountain of work and emails 
6. The most enjoyable part of the job is going home each day. 

In being employed by the company for 18 years, I have been offered the opportunity to work in several various roles. I started as a sales representative and worked my way up to roles such as General Manager, Regional Sales Manager and my current role as Regional Business Development Manager. I have enjoyed each role for different reasons. One of the things I enjoyed the most is being able to teach others what I have learned throughout my career and being to experience others' successes. The most difficult part of my job has been to getting others to work cohesively within the operation and create a team effort towards a common goal. Once accomplished, it was very rewarding to see the group operating as one.

My typical day at work consists of communicating with numerous customers on various topics, educating subordinates on processes and reinforcing the importance of achieving their sales goals, tracking and report results to my superiors.

In closing, I have enjoyed many successes throughout my career most of which being the successes of others through my tutelage. I have also met several interesting people as well as developed close working relationship with my many high ranking managers in numerous capacities.

I really enjoyed my time working at Otis. I feel like the supervisors and the managers were pretty cool it depends on if they like you or not as a person. You have to take a lot of calls during your shift you can take up to 30 calls to 50 calls almost an hour depending on the type of calls that you get. As a dispatcher you work with mechanics customer calls and also sell wraps I think it’s a very easy job to have you will get it 100% once you go through training however the pay is not the best and people complain because it’s a very rigorous job but the pay is just and not up to par at all . A lot of people spend a lot of hours working there and even doing overtime on the weekends but the pay is just terrible for this job and the stress levels you should at least get paid 20+ dollars . 

The part of the job that sucks the most is the time off that you get if you’re late if you’re sick all that time gets counted against you and they really just want you at work so if you’re the type of candidate who doesn’t really want a high salary and doesn’t really want to much time off then you can work here. 

This review isn't a review for a sales rep, but in the perspective of someone in the office. With the newly independent Otis, look to always cut costs and not be rewarded for your efforts, because the bottom line is that they need to squeeze every dime for their shareholders. There are no holiday parties, or company weekend trips with your spouses, unless you are a part of the leadership teams. There are barely any perks like swag, unless you're an intern. And you will almost never be tapped on the shoulder for a promotion unless you're making a loud fuss about getting one. With that being said, Otis does have some of the most amazing people, especially those that have been with the company when it was still under United Technologies. In the East, it's the old boys club (even though they claim DE&I efforts, it's numbers are mostly gender vs. diversity related. 
Overall, the company pros include a very independent work space, you're treated like an adult, and come and go as you please, as long as you get your work done and show up to team meetings and meet your KPIs. But every year the KPIs are harder and harder to achieve.

Otis is a great place to work. As with any company, your manager makes all the difference between a great experience and a poor one. Luckily, there are few poor managers, and Otis will coach and develop him or her. The vacation time is extremely generous. The health insurance has a low premium, but a very high deductible. If you have chronic conditions, ask to see the deductibles and premiums comparison chart. The leadership is solid and I expect Otis to continue to grow far into the future. 
The day-to-day differs depending on the department. You may be remote, or you may need to come into the office every day. 
I learned so much during my time there, both personally and professionally. The hardest part of the job is dealing with people and processes left over from the United Technology Corporation days. People are used to asking a dozen peoples’ opinions on a simple project. It doesn’t need to be that way anymore because there are no written policies stating that everything requires a committee decision. Old-timers are afraid to make a decision in case the project goes south. If it does, they are blameless because someone else signed off on it. Thankfully, as Otis gets new people, the antiquated thinking is going away. 

I started working as an Electrical Engineer at the Otis Service Center (OSC) in Bloomfield CT on November 2019. I supported the contract engineer modification group and the job was EXTREMELY repetitive, but very easy. 100% desk (no hardware) and a great starting job. If you enjoy repetitive easy work and like staying where you are forever, then this job is for you. The term “Contract Electrical Engineer” for those interested is basically a glorified project engineer. You are responsible for anything and everything with a project (even when something has nothing to do with you). Other departments push all their work on you which can make things frustrating. The company is finally modernizing their work tools but they still haven’t ironed out all their problems. Work can be extremely frustrating when servers go down or custom software and Access programs get corrupted for long periods of time during the day (Happens very frequently). Great and supportive work environment! Coworkers are super nice and supportive! I left because I wanted to find a more exciting career.

Work-life balance
It’s union IUEC international union of elevator constructors and was a four year apprenticeship but now it’s five. It has incredible
Benefits. Otis offered to pay any extra schooling I might want related to the trade and also gave me 50 a week for gas which was generous. Great company to work for great union but I got hit in a car accident and had bad vertigo
And it seemed it wasn’t going away so I left thinking my chance was over .

Pay & benefits
There’s per diam pay and it’s based of the union hall in Glendora to where your job is it’s called zone pay and it’s a daily additional pay. Plus vacation pay if 6-8 percent twice a year if your hours worked time base pay. Like I said incredible benefits

Job security and advancement
Work hard and become a higher position for higher pay. Three types of elevator work new construction , modification and service. Construction is all overtime is double time. But it’s harder.

Management
I only had good experiences with Otis I wish I never left but I was sick

Overall
One of best paid jobs ..’cncmfmcmcmcmmcmfmfmfmmfmfmfmfmfdkfkfkfkfkfkfkfktktktktkggkgklfldmfmfmfmgrmffkfkkfkfkfkfkfkfkfkfkfkfkfkfkfkkkfkfkfkfkfkkfkfkfkfkfkf

(Temporary Contractor) At the Otis Research And Development Center, we strive to develop safer, smarter and energy efficient elevator systems. My primary responsibilities as a Contractor include the prototyping of various assemblies related to all of the elevator's operating systems. These systems include the Electrical, Electronic, Mechanical and Remote Monitoring of the actual elevator. I performed all stages of prototyping under the guidance of the Engineering Department. This includes the use of Hand and Power Tools, Electronic Test Equipment, Soldering Printed Circuit Boards, Wiring and Fabrication. I am familiar with all types of Soldering from Thru- Hole, SMT, Trace Cuts, Component Modifications, Wire Bonding  and some Die Attach. After the Fabrication Stage has been completed, I also assist with Testing and Data Collection of the new equipment. The Testing includes Thermal, Environmental, and Surge Protection of the various operating systems. Once the equipment is fully tested it is sent out into the field and installed in a functioning elevator where more testing is done.

Employees here are rude. The environment doesn’t feel welcoming and supervisors have favorites. You accrue time off and get denied when you try to use it. Second shift doesn’t have a lot of workers but first shift is so full that they’re constantly sending emails for people to leave early. Things are not black and white, there’s so many grey areas and so the job can get super stressful. You’re being micro managed and you’re expected to take anywhere from 60-150+ calls a day back to back in a timely manner. This job makes you feel like a number. There’s no room to move up, you just remain a csr. Pay is decent but should be way more considering all the stuff employees take from entitled customers. Get the experience you need and leave. People have their own cliques so no one really speaks to you or acknowledges you. I remember my first day there . No one gave me a tour of the building, didn’t even bother to show me where the bathrooms were. They just told me to find a desk and take calls. Only good thing is the guaranteed hours. Would never work here again.

Top Job Titles	Average Salary
Software engineer 15 salaries reported	$89,173 per year
Material handler 1 salary reported	$40,000 per year
Customer service representative 1 salary reported	$20.00 per hour
Sales specialist 3 salaries reported	$72,900 per year
Mechanical technician 2 salaries reported	$60,000 per year

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