front desk receptionist

housekeeper

front desk agent

business development manager

maintenance person

Started with OYO almost as soon as it entered the US. Job seemed excellent at first, but things quickly went to he ll. Management is terrible (all about who sucks up the most to their overseas overlords), the company treats it's employees like garbage; multiple employees, both high and low, are afraid of losing their jobs due to constant restructuring. Pay is not competitive, company consistently hires from the outside regardless of qualifications of existing employees, company then has waves of lay-offs, followed by more hirings for created roles they make to try to fix issues they create. 

On top of that, they will call you and tell you that you are now going to be performing a new position without asking, and tell you that if you don't like it, leave. I have yet to get the compensation I was told in my offer letter, they refuse to give bonuses or pay raises, and they attempt to operate in less than ethical ways in dealing with hotel owners. It really is all about numbers to this company. 

This is not a positive guest experience at all. It's a positive revenue increase on paper for the executives only. 

Just search OYO in any search engine and see for yourself...

There is a distinct lack of support from the ownership. Zero opportunity to move up. The people that built the OYO Operating System built it strictly to control the property. There is hardly any wiggle room to negotiate daily challenges of the industry. They make everything have to “be approved” by some sight unseen workforce from overseas in India. God forbid you had to contact them to report a program issue or a problem with their programming, they WILL treat it like it’s YOUR fault that their program isn’t working right! Even in management (like myself), we couldn’t process a refund (even if it was justified) without having to go through those people overseas! It was NUTS! It created stress when there did not need to be any! The people at the property location were fine to work with by and large, the ones in corporate and overseas, not really so much! Best thing I ever did for my health was leave! I probably added years to my life from the stress relief alone! Do yourself a favor, stay FAR FAR AWAY from this company!

Unethical, poor leadership that refuses to understand the market, doesn’t care about client success or building relationships to grow. Nepotism from India with no perspectives on functional business culture. It’s all a Ponzi scheme that was well on its way to failure prior to COVID-19, which will hopefully put this terrible organization out of North America. It actively harms its “partners” in practice and you can find a better, more sustainable way to earn money than wasting energy here. Please take my word for it and learn from my mistake. 



Terrible reputation has been earned by treating prospects owners and employees terribly. Any deals signed were immediately churning risks due to lack of value prop, financial discrepancies and no communications to owners. Reneging contracts at will if owners aren’t profitable based on terms they offer.

No training. No KPIs. No resources. Just strongarm owners to hurry up and sign or you will be let go abruptly if you’re not signing deals immediately. 

Owners with any sense want nothing to do with this company

I was in the AGM role so my job wasn’t as demanding or as churn and burn as BDMs. 

I will say this, they started me off with a good salary. I honestly couldn’t complain.

Yet I had no work for most of my time there, yet they still paid me. Then when work did come, it came from left field. I didn’t like having to pay upfront for my rental car and even sometimes my hotel. We aren’t rich and have bills to pay. We couldn’t continue to shell out a bunch of money for reimbursements. 

I feel like they just hired anyone to be our bosses. They would hire people without hospitality experience and that just got in the way. I understand varying perspectives, but if you don’t even know the basics then it was a waste. 

They gave barely any help to us regarding our partner hotels 

Then to just get laid off was just annoying. A lot of us took a chance leaving our already thriving careers only to join a company that is frankly shady at its core, with a shady CEO who is clearly cool with our shady president.

My experience working with oyo was overall bad. The specific location I worked in woodland Washington was ran by horrible owners. I had a manager that was amazing and she was so sweet. And really worked hard. Two other coworkers that worked hard and made me appreciate my work. But the owners made things very difficult. There is no pto. They don’t do what they say they’re going to do. Be prepared to have to handle any situation alone. And when I say any I mean anything is possible. There are no breaks really where you can physically leave your position but the work is slow paced. So you have time to step away but during that time you had to clean. Do laundry. And watch and monitor security cameras. The only time you really got a break is when and if you smoked cigarettes. There may be really good oyo locations out there but don’t work for the location in woodland Washington. 

OYO has such a bad reputation that the salary is the only thing you'll be making.  Most hotel owners have read about or have acquaintances that signed up to become a partner hotel, only to deal with the nightmares of not being paid (OYO takes in their revenue and dishes it back to the owners), high and ever-changing fee structure, arcane hotel management systems (takes five minutes or more to check-in a guest), having room prices dropped to levels where illegal activities are conducted out of the rooms, etc.  Basically, any salesperson that joins now will have to deal with owners saying there is absolutely no interest in doing business with OYO.  Don't leave your job to join OYO.  They'll fire you within 100 days because it's at-will employment.  Management will blame you for underperformance as the reason for firing you.

I have never in my life seen a more disorganized company that claims it’s “growing faster than Uber”. Upper management is clueless and we’re hired just cause they have some fancy Ivy League degrees. The expectations are unrealistic, and there is virtually no company culture unless if you count fear of being unemployed. I was there for a little under a year and in my time there they had 3 MASS LAYOFFS. Basically they fire people every quarter even when you were doing your job and doing it well. 

Clients always backed out/didn’t want to sign up with them due to their reputation as a lying dishonest company.

Final thoughts? I wouldn’t be caught dead staying in one of their trashy rooms. Stay far far far away. 

There are not words to describe my experience with OYO. If it weren't for the fact that my paychecks kept hitting my bank account, you could have convinced me that I was on some sort of hidden camera prank. OYO is the most unethical, dishonest, unprofessional, poorly led, poorly planned, and poorly executed excuse for a company that I have ever been a part of. At the time of my leaving the company, they had over 300 hotels signed, and exactly 0 happy customers willing to refer OYO. This company has left a trail of destruction in every major country they've been in. They hurt their customers, screw over their employees, and take 0 responsibility for their actions. It was a surreal experience.

But it is a great gig if you're between jobs!

OYO provided a great opportunity to grow professionally. The flexibility was the great strength of this company.  Management was great, supportive and not micro-managers in any way. You were trusted and expected to handle your assignments and report back to the team and the home office for support. I enjoyed my tenure at OYO, but due to covid-19, our operations in the U.S. ended. 

If you work for Oyo hotel as a maid you have to do everything in a very particular way they don't always train you and show you how you're supposed to do things correctly and they most likely pay you under the table rather than just giving you a regular pay. The ones that work in the office sometimes it gets ripped off on their pay, that hotel needs to either be remodeled or have a different hotel put where it is at, and it needs better management other than that it's okay but the people that stays in those rooms half of them are criminals criminals that never want to change and half of them get by with way too much stuff that place needs a lot of improvement.

Top Job Titles	Average Salary
Front desk receptionist 1 salary reported	$12.75 per hour
Housekeeper 1 salary reported	$23.63 per hour
Front desk agent 3 salaries reported	$11.08 per hour
Business development manager 3 salaries reported	$71,667 per year
Maintenance person 1 salary reported	$8.63 per hour

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