ambassador

host/hostess

server

line cook

cook

Oak-and-Stone

In the beginning this company was a great place to work for. As time went on things changed. We have gone through two GMs and a handful of managers in five months. Being there since opening and working for six plus months you pretty much work for free. Money is good but they take 23% of your tips, which managers won't explain how the the tips are broken down; even when you ask for a full layout of tip shares. So in the end you pretty much aren't making anything. It's robbery at it's finest. Managers (some not all) are the worse with communication and are very shady. A few have an issue with anyone with a voice; meaning if you have an opinion other than what they want to hear you are considered a "threat". You can work a dbl (10 plus hrs) and not be given a break and when you ask to take five minutes they will tell you that you are not allowed. If you are asked to be a shift captain and are having an issue with another employee to perform their duties, managers will not have your back and back you up in delegating the duties to be done. Which makes it hard for the shift captain for it falls back on the captain to pick up the slack. If you are a hard worker you won't get recognized for the work you do,  but the moment you are having an off day you are talked down upon to do better; like you aren't already busting your butt every day. Those who don't pull their weight are over looked and are not told to do better, yet they expect you to be Superman / Wonderwoman and carry everyone else.
This company used to be a fun place to work, but after new management it became a prison. For as much as you work the money is NOT worth the stress you go through.
If you are considering on applying to this company I highly recommend you reconsider. Save yourself the headache and stress. It's not worth it.

At first I was excited to be back in my hometown working with a couple people I knew and sure of all new friends holding professional and appropriate relationships with, to only really working pass the 90 days insurance kicked in met and fair welled people coming in and leaving just as quick to completing my responsibilities to which management grudgingly waved off concerns to which employees would search and figure out through coworkers to accomplish our goals— work is work and you can make work fun after awhile it’s always dealing with the bs but this company has too much baggage for beginners never mind transfers— I wish the best to management especially at the Naples location they work hard but they need to figure out if it’s not the people you hire then it’s you…it shouldn’t matter advice or opinions when confidently speaking to your manager(s) either and for them to immaturely criticize you (yes a defense mechanism) they should handle things professionally especially knowing the resumes their employs hold— after leaving I’ve had multiple employees speak about the scheduling due to their turnover rate and that they were to take responsibility for “walk outs” it’s a small place in a small town we all know why everyone left and still moving forward their are discussions of what, who and why  that goes on,leaves, and remains.

This is an amazing concept but poorly ran.  Managers have zero care for employees.  Most servers/cooks understand this is hard work, but the complete lack of support is astonishing.  One example (there are many but not enough typing space) - there were 5 servers scheduled to work outside, on a extremely wet rainy day, the manager insisted we will serve on the roof top and they were not going to close it.  Then as the rain didn’t t let up (which we all knew by checking weather Doppler) he instructed us to shut down the deck - IN THE POURING RAIN - We all got completely soaked.  Not one manager got wet and helped us.  Then told us to stand around (at a tipped wage) and wait for rain to clear, Doppler said 3-4 hours.  We were all soaking wet from closing the deck, but they refuse to let us leave to get changed or provide a change of shirt for us.  This is just one small example of how you are treated at this company.  The 5 of us quit that second, as that was it.  They are extremely money hungry, as another store beat this store that week, they were eager to make money to regain the sales lead.  If you like being treated completely unfairly, denied month long advance requests off, over worked and never ONCE told you’re doing a  good job, then this is the place for you! 

Working in this environment was challenging due to poor leadership practices that fostered a toxic culture. Communication from leadership was inconsistent, often unclear, and sometimes delivered with hostility, creating unnecessary stress for the team. Constructive feedback was rare, while criticism was excessive and delivered publicly, leading to a lack of trust and morale among employees.

Favoritism within the leadership team created an unfair workplace dynamic, with select employees receiving opportunities and support, while others were ignored or undervalued. Decisions were often made without input from the team, undermining collaboration and innovation.

As a result, turnover rates were high, and those who stayed were frequently overworked and undervalued. This environment made it nearly impossible to grow professionally or feel supported in daily responsibilities. I hope future changes in leadership prioritize respect, transparency, and the well-being of employees.

This job seemed like a great situation to be in, although every kitchen has issues. The management is poor, as they are currently on their 4th Kitchen manager and 3rd General Manager in 2 years. Their managers are the kind who are not used to being leaders, using authority and position instead of earning respect. The upper management smiles in your face, only to slander you when you’re not around or try to get rid of you. Scheduling is always a mess, and the entire morale of the kitchen has gone down sharply since I started, which was only a year ago. They constantly change things without telling you, then make it seem like you didn’t follow through. You will get paid, but because of how they delegate hours, you won’t make up for the amount of effort and nonsense you have to put up with. Advancement is not worth it, you’ll only wind up being a bigger target. It has become the typical, soulless, corporate restaurant with pathetic leadership and disgruntled employees.

I started at oak and stone January of 2019 (St. Pete).  The restaurant itself is great, with its innovative craft beer concept and delicious food. The tips are amazing but within 3 months I realized that over 20% of my tips were being taken from me under the pretense of "Gratuity." Only one low level manager told me the truth also stating that they truly didn't know where the money went. The other managers I asked lied to my face. I understand that there isn't anything that the managers for they have a job they can't afford to lose, but it's not right to take people's money without being up front nor is it right for the owners and executive managers to make this happen. This was not mentioned in the initial employee orientation and had I known about this I would have never started. Many great employees quit in my time there and once I realized why I followed suit. Don't waste your time working here, this concept wont last in the long run.

Worked here for a short time period. Everything was great off the bat. Wonderful teamwork, caring management, good work-life balance. Oh was I fooled. My “team” became non existent, no help running food, bussing tables or greeting customers. Some evenings, as a server, I went home with less than $30 in my pocket. I was interested in cross training and management ignored my requests. Management is A JOKE. Not only do they not care about staff, they talk about them behind their back too. A week before leaving, I was sat down with the Assistant and General Manager only to be asked to lie about my shift review, which we were promoted to do at the closing of every shift. Was hoping for a better experience with this company, sad to say I’m highly disappointed. I will not recommend Oak & Stone for any place of employment or any place to spend money in for that matter.

I’m all for being systematic when it comes to a high volume workplace. But the culture they are building is not it. The managers are very reprimanding. Rather then try and be an actual human being they decide to let fear and control take place in a way that in such a high volume place (where team work needs to happen) it is completely one sided. Get ready for the good ole “you do as I say when I say it”. It does not matter how hard of a worker you are there. You give the mangers one good reason to twist them a certain way your job is in jeopardy. This place has one of the worst turnover rates I’ve ever seen. Since being employed I’ve watched a total of 4 people quit on the spot and 5 fired. Although the money is decent, there are bigger things to worry about here. Good luck. 

I absolutely love the server staff as well as all the support and kitchen employees. It's a fun environment and we have good food and drinks. But, don't get on the managers bad side or you won't have a schedule. Has nothing to do with your work performance, just however the mood is with them that day. There is specifically one manager that does this way more and unfortunately she makes the schedule. They over hire staff then we all fight over shifts. Only the ones that said mananger doesn't like. The rest have 5-6 shifts with weekends and are doing great! If you feel like playing politics while trying to pay your bills, this is a great place for you

I would not recommend working at or supporting Oak & Stone. The management is almost nonexistent—managers spend most of their time hiding away in the office rather than being present to support their staff. The turnover rate here is extremely high, which says a lot about the environment. Higher-up management is even worse, often showing favoritism toward certain employees while overlooking others who work harder and contribute more. Many staff are overworked, underpaid, and strung along with empty promises about advancement or better opportunities that never actually happen. Overall, it’s a toxic workplace with poor leadership and little to no appreciation for it's employees.

Top Job Titles	Average Salary
Ambassador 2 salaries reported	$20.00 per hour
Host/hostess 1 salary reported	$17.00 per hour
Server 5 salaries reported	$21.60 per hour
Line cook 1 salary reported	$17.39 per hour
Cook 3 salaries reported	$20.00 per hour

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