spa manager

operations supervisor

membership coordinator

food runner

Ocean-Reef-Club

Ocean Reef's slogan is "a unique way of life" and this can't be closer to the truth. I have loved every second of working here. You meet so many cool people and learn so many things. There are so many opportunities and side hustles you can do. There's a babysitter, dogsitter, and housesitting list you can be put on to be contacted by members and guests for their needs. I have met so many different people from this list and have been able to make extra money while meeting members and connecting with them. It has been a lovely experience. The housing and associate cafe are great too. Housing is updated and food is very low cost. they also give you a bi-weekly food credit and everything over that amount comes right out of your check, so it's super easy and out of sight out of mind. You don't have to worry about fumbling cash around either, it's just a little plastic fob you scan which is super quick. There's an associate bar known as "the tent" and a small pool behind it. Unknown if they're getting rid of that pool and making a bigger one since there;s currently a new associate housing building going up about 300ft away from it, but regardless the pool area is well used by associates and a popular hangout spot during the day. Management is great too. They're always encouraging and pushing you to be better and better everyday. Full-time positions are often offered to seasonal associates. With promotions, you get pay increases and they give you extra time in housing so you can find a place on your own in either the keys or south florida since a lot of said seasonal employees are from out-of-state. There's so much more but this is what I can think of off the top of my head right now.

I have worked here since 1992, but only 15 years as full-time year around and 10 years as seasonal contracted Associate, working from Oct. 1, thru June 30 each year.  When I first started in the business of Telecommunications, my career was very challenging and I truly in enjoyed the challenge.  Since the era of cell phones, my career is now at a stand still.  There are no more long distance contracts to negotiate.  I no longer have hotel telephone charges to disputes or audit.  I continue to hire, train and evaluate the PBX staff.  The annual evaluations are usually the same each year, due to most of the Club Telephone Operators have been here for as many as 10 years or more.  I now have traffic reports, call activity reports and preparing the annual budget each year keeps a portion of my job interesting and busy.

Ocean Reef Club has the worst management skills. this place is great for a huge game of tug of war as to where YOU are the rope and the higher ranks are constantly tugging at you. if you have a heavy job task that last 2 hours and that they want finished mandatory they will pull you from your job  task 20 minutes into it, just to make you do something else to later then complain on why have you not finished the prior task. I'm a hard worker and love to see my tasks accomplished, but at this company...everything remains unfinished as for they never let anyone finish anything.

The manager gossips like she's in highschool, always has a phone glued to her ear talking to someone about someone in a bad way and never job-related, and even treats members kids poorly during running a summer camp activity.

also to add this company charges 3 dollars for a can of soda, $3.50 for a candy bar ..and 2.50 for a .25 cent potato chip bag....and all of these sales are in an small game room where parent leave their kids to buy anything but always remain unaware of the prices and they automatically get charged for tip on everything they buy through this company. 


Working as an IT Technician at Ocean Reef Club was an exceptional kickoff to my career for several reasons. First, the unique environment of a luxury private club allowed me to interact with a high-end clientele, honing my customer service skills and teaching me to manage expectations at the highest level. The club's reliance on cutting-edge technology to ensure seamless experiences for its members provided me with hands-on exposure to the latest IT solutions, from network infrastructure to cybersecurity practices.

Additionally, working in such a multifaceted resort meant that every day presented a new challenge, fostering my problem-solving abilities and technical agility. The teamwork required in this role also enhanced my collaboration skills, as I worked closely with different departments to deliver comprehensive tech support.

Furthermore, the club's reputation for excellence set high standards for performance, pushing me to excel and grow professionally. This experience laid a solid foundation for my technical knowledge, professional demeanor, and the ability to adapt to the fast-paced evolution of IT landscapes, making it a sterling start to my career.

Cooked for only a couple days, was insulted on literal day 1. Management basically told me to "deal with it". Attempted to move departments like I was told I could pre-employment, just to be told the policy is 6 months before you can transfer. Management is not on the same page with most things, chefs are cool though. Also, you will not be trained say you step into the associate cafe. Kind of just running around trying to find the Chef de Cuisine or someone who knows what there doing to tell you what to do next. You're given $35 for two weeks. even with the massively low price for said food, it doesn't last. Employee housing newly renovated and nice but infested with ants throughout the walls, you can literally watch them conga line across you apartment. No elevator in their "CQ" housing, so if your on the third floor like I was, hope you have good cardio. A/C in rooms. If you come here, don't come for the money. Come for the benefits. or dont at all.

This company is literally the worse I ever worked for, if you want to be underpaid, under appreciated, and worked to death then sure. They don’t care about their employees here you are a number to them in a system. They have worked me 10 days in a row and only gave me one day off because “we spend more time with our work family then our real family”. The managers are terrible, I never worked somewhere this terrible. Don’t accept a job here. And if you want to do house keeping here- don’t. They only pay 11 a hour or full time they pay per credit. Some days you won’t break even if there’s not that many rooms on slow weeks. The locals they do hire end up quitting so it forces them to bring and and trap international workers who all want to quit too. If you’re looking for full time job security don’t work here, if you’re looking for seasonal you’re better off going to work for xanterra. They’ll respect you more. Also they only do tip pools and a suspicious part of it ends up not in your pocket 

EXCELLENT I worked at two outlets in Ocean Reef Club at the beach bar from 10 to 5 then I would start at 6 at the Reef Lounge till 1 am mostly. Every day at BB (Beach Bar) we would all have different task l would do the bar’s Ice Run or Restock cups basic stuff and the rest of the day we will  serve the Some of the Richest people in the US they’re needs are the top priority for us  as long as they are happy our day go well , Then at six I would go in to the reef lounge much more formal work area my job was food Runner , I would set up my tray stands  all over the lounge  then in the kitchen get my cheese board knifes ready and stocked , my tray’s in the kitchen and then when prepped I give the best service that I can to the members.

During my tasting and interview I was offered employment, but was never given a clear number for my salary, upon arrival I found myself alone, the other sous I was to be working with was on leave and the cdc was not around. I was left to my own devices to figure out my role and responsibilities because those were also not made clear. With no logins for ordering or email I could not fulfill my duties….I was let go a little before my 90 days and was told that I was given the tools to succeed but failed…I was never given an outline of my job duties….I can tell you it was no fault of my own. I was a cdc and am currently an executive sous chef….beware of the target on your back….beautiful place, terrible experience 

I was required to work based on the shift allocated to me. My team would serve approximately 130 to 150 people in one sitting. The hardest was being able to properly communicate with kitchen staff during the busy periods and ensure that the customers were satisfied. The most enjoyable part of the job was making the customers happy and appreciative and getting at the end of the day as a team. 

The culture was great and after a previous stint in the United Kingdom I was able to learn more about dealing diverse customers as well as understanding the food variations and menu items.

What is the best part of working at the company?
Stunning resort. Opportunity to make A LOT of money if serving or tending bar. They demand excellence. However good you are, they will make you better.

What is the most stressful part about working at the company?
The focus on perfectionism. Management wields an enormous amount of power to decide if you will enjoy working there or not.

What is the work environment and culture like at the company?
Work environment: people paying exorbitant prices expecting an experience to match. The culture is very discrete. You will see very powerful people at their worst. 

What is a typical day like for you at the company?
Working very hard. Playing even harder.

Top Job Titles	Average Salary
Spa manager 1 salary reported	$65,000 per year
Operations supervisor 1 salary reported	$17.00 per hour
Membership coordinator 1 salary reported	$20.00 per hour
Food runner 1 salary reported	$18.60 per hour

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