customer service coordinator

account coordinator

accounts receivable clerk

payroll specialist

call center manager

Off Duty Management

Honestly, I think the company is great. They have a great CEO, an amazing mission, and strive to have a positive and family oriented work culture. If you show up to work as expected, and put effort into your job tasks then you will grow. 

This company is growing at an extremely rapid rate, which is causing some processes and procedures to be needed much sooner than they are able to be created and implemented. They are doing a great job at identifying weak points and getting the proper support to strengthen those areas during the rapid growth. 

At the end of the day, this company is still a very new company and to be having so much success at the rapid rate it is occurring is absolutely causing growing pains as far as processes and procedures, but leadership is doing all that they can to be a support to the company and the team in the mean time. 

People that show up to work and complete their work are not the ones having issues, being let go, or complaining. They pay very well for the work that is being asked to be completed. Can it be stressful at times? Yes, absolutely, just as any job can be. I have had an excellent experience with working here, but I am also a motivated and responsible individual which is likely the cause of my positive experience. I notice it is a pattern that those who are positive and able to adapt to change and keep a forward thinking mentality are who tend to succeed at this company. Those who see the glass as half full and do not see the potential and mission of the company and who do not want to work are the ones who tend to either turn over or be let go. 

If you work hard, be involved, and are passionate about your work then you will strive here and there is an abundance of growth opportunities. If you do not like administrative work, working with customers, ambiguity, think on your toes type of work environments then you will not like working here at this time. They are working diligently to create all of the processes and procedures needed to be successful and smooth operating, but it does take time to get to that point. 

The only persons I have seen let go have been due to work performance or their contributions to company culture being negative. 

This place is a super welcoming job, the environment, the workplace, the workers are all amazing. I never imagined myself working with the law enforcement and ever since i did I have developed such a great love for the industry. We make sure to always cater to our agencies and vendors the best way we can and our team always shows how much we care. I have learned so much in this company within myself and my work life. I have  developed many relationships with my colleagues that I will hold close with me forever. ODM has always made sure we are always well taken care of and they are very flexible when it comes to our personal life as well. The job can get overwhelming and stressful but with the great team work at Off Duty Management, it is more than clear that anything is possible  in this company. Hearing feedback from officers, agencies, and vendors gives us all a sense of reassurance and reminds us how important we are and what a great asset we are the departments all over the country. The CEO of this company always finds a way to honor us as well by more compensation, company events, and more. If there is one thing this company knows is to give its employees the appreciation they deserve. Here at ODM we strive for greatness every day and I have found a company that is willing to help me and others grow in every aspect of life. 

ODM has been home for a few years now, and it’s been a wild, rewarding ride. The owners have always made it a point to invest in the team. The pace is fast, the mission is meaningful, and no two days ever feel the same. Supporting law enforcement brings a deep sense of purpose, and the best coordinators are the ones who genuinely want to help.
The culture here is something special. Pumpkin contests, cubicle decorating, milestone shoutouts, a full-on Thanksgiving feast, and a holiday gift exchange are just a few of the regular highlights. Blue Santa is a personal favorite—so many toys donated to Katy PD each year. The company’s LinkedIn page is always buzzing with something fun or heartfelt.

The thing I like most is taking care of customers and getting to treat them like family and vice versa. The hardest part? Losing an officer at a partner agency. That never gets easier.  Growth opportunities are endless. I have held four different roles and three different departments over the past four years. Like I said, lots of growth opportunities here!


I never imagined I would be part of a company dedicated to keeping America safe, but here I am, working for ODM. It's a fast-paced environment that's rapidly expanding across cities and states, focused on supporting officers with fair compensation while they work off-duty to enhance our safety.
At Off Duty Management, you'll find a great atmosphere filled with intelligent colleagues who bring diverse personalities and clever insights. If you have questions, don't hesitate to ask; you'll walk away with new perspectives to help navigate your daily tasks. 
Like any job, there are ups and downs, challenges, and milestones. ODM is made up of good-hearted members who encourage each other to focus on and achieve our goals. The training I received was thorough, allowing room for mistakes while providing detailed guidance on how to overcome daily challenges. Even months into my role, I appreciated the grace and support I received, which helped me find direction, purpose, and a sense of worth within the company.

If you're looking for a structured, focused team environment with a relaxed dress code, ODM is the place for you. Every day is what I make it, and ODM is helping me navigate this journey through life.

The entire management team is on a power trip. They have people in management team who have absolutely no idea what they are doing. 
This place is very clicky, if the management team likes you then you will be examined from anything....But if they don't like you, then you won't be giving a warning before they fire you.
You are expected to pick up everyone's slack. There is NO equal distribution of work. If they like you they're going to give you the least amount of work, if they don't like you they will just dumb everything on you. And if you can't do it or if you get overwhelmed then you are the problem....God forbid if you get anything wrong because you are overwhelmed and rushing. Other than a handful of your coworkers, no one really is on your side. 

Joining ODM has truly been one of the best career choice I’ve made. Being part of a company that partners with law enforcement agencies nationwide and contributes to community safety makes my work both meaningful and rewarding.

Like any job, there are challenges and milestones, especially as ODM continues to grow rapidly. Fortunately, the management and training teams are always there to support us through times of change and expansion. I’ve felt more appreciated here than at any other company I’ve worked for—even those where I spent much longer.

The benefits are great, and having a team that’s easy to work with and genuinely enjoyable to be around is a huge plus! I look forward to continuing to grow with the company and can’t wait to see what the next few months and years bring.

The workload most days were unrealistic and had zero support from leadership. I have never truly had regrets about any company that I worked at or job that I held until Off Duty. I believe that knowledge is power, however, I left the company with what feels like less than I started with.   Leadership is arrogant, condescending and pushy.  I went home at the end of each day mentally drained and feeling completely defeated.  I was sad to leave people that I called friends but leaving the company itself was the best decision for my mental well being.  Some of the people are truly amazing and that was the only part that kept me there for as long as I was.  Which was the shortest stent of any career move that I have ever made. 

The concept of Off Duty is great. I worked for the MSP department. I was only there for 3 weeks
 The management team for that department were condescending and rude. The employee they have as a supervisor or team lead has no business being a supervisor,  she is very disrespectful and act like she is superior. They are on power trip and don't know how to be professional. They  gossip and talk about everyone behind their backs. They are very clicky. The business overall have a high turnover and  I believe is due to the lack luster training and management. They play favorites and give preferential treatments to their friends and family.  

Worked here for a long while, No support from management, co works are all toxic, no one seems to be genuine, the slandering and gossiping continues to get worse, there’s a high turn around here, new employees come, and either leave after understanding what kind of management, work environment this company has to offer, or they get fired because someone slandered their name. Currently looking for another job with a at least decent work environment. 

Off Duty Management: Valuable concept, essential services for off-duty police. Impractical workload, lacking leadership, and insufficient support. Uneven workload distribution and promotion concerns impact work environment negatively.

Top Job Titles	Average Salary
Customer service coordinator 20 salaries reported	$22.56 per hour
Account coordinator 12 salaries reported	$20.17 per hour
Accounts receivable clerk 7 salaries reported	$23.00 per hour
Payroll specialist 7 salaries reported	$23.00 per hour
Call center manager 14 salaries reported	$23.49 per hour

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