pest control technician

laborer

inspector

call center representative

inside sales representative

Official-Pest-Prevention

I worked at Official Pest Prevention for over a year as a Customer Support Specialist. While the company has the technology in place to support remote work, it was inconsistently applied, and management was resistant to allowing employees to work from home, even when it would have improved productivity.

The work culture was poor, with unprofessional management, little to no formal training, and increased job responsibilities without additional compensation. High-performing employees were often discouraged rather than recognized, and those who prioritized professionalism and strong work ethic were overlooked in favor of those who spent time socializing with management. Career growth seemed based more on favoritism and personal relationships than actual job performance.

One of the most serious issues is the company’s history of labor-related lawsuits, including multiple cases regarding wage and hour violations. Employees were frequently required to work after-hour shifts without proper compensation, contributing to dissatisfaction and high turnover.

Turnover at Official Pest Prevention is extremely high, and for good reason. If you want to come to work, do your job well, and advance based on performance, this is not the place for you.

Good company and professional people. Owners are pretty nice and very thorough. Coworkers were nice and punctual. Work was a little boring but overall a good company. Overall a small and good company Don’t want to work there anymore. They could be little more accommodating for health problems.  I was there for 3 weeks and then had the leave. They could do more to deal with employee commitment. Average work. Nothing exciting. The partnership from this team drove tremendous impact with our organization incorporating technical innovations that led to simplicity in access, navigation, and completion of competency assessments with nearly a 90% rate of completion amongst stakeholders. The enhanced model serves as a best practice tool to leverage in future years. Free pest prevention if you own a house. Explorance has consistently demonstrated professional and technical capabilities.  The Explorance team stands out in their ability to understand customer needs and adapting to change. The partnership from this team drove tremendous impact with our organization, incorporating technical innovations that led to simplicity in access,  Thank you team!

What is the best part of working at the company?
The people you work with directly. Always had a teamwork feel amongst coworkers who you work directly with.

What is the most stressful part about working at the company?
The current leadership. The President leads through public humiliation and intimidation. Most fear speaking out on the most basic things for fear of retaliation or simply losing their job. Teamwork and one team, one goal philosophies have dwindled down to backstabbing of longtime coworkers to maintain position in the new dynamic. Also, lack of consistancy. They went from a privatley owned service focused company to a corporate greed machine with little to zero care for service or quality, just revenue.

What is the work environment and culture like at the company?
Horrible at the senior leadership level. The branch leadership is great but will probably be replaced with new managers who align more with the corporate structure.

What is a typical day like for you at the company?
The work is rewarding and easy if you like what you are doing. There is uneeded added stress to meet false deadlines and bloated goals way above your actual budget.

Official Pest Prevention was a good place to work during my time there. As long as you have a good attitude and can take criticism constructively you should be fine. The work truck with a vehicle gas card to take home was a nice bonus. The in-house management staff was usually quick to help out when service routes fall apart and the scheduling department wasn't producing results. Overall the scheduling department did well by me and my point of contact was quick to find add-ons. My only real issue with the company that wasn't personal between employees was the payment structure. It wasn't 100% clear when I interviewed and accepted the job how the pay structure exactly worked and when trying to confirm there was some dodgy language. After working there for a couple of pay cycles it was pretty clear and easy to anticipate your paycheck. However, my pay wasn't up to the dollar amount they mentioned during the interview until some time into my employment. During my time they did make the pay scale much clearer so when speaking to new techs there was less drama. 

I worked for OPP as a applicator for a little over a year and I had a good experience. The most important things about being a applicator is working safe, smart and understanding your environment. The hardest part of the job is dealing with summer time because of how hot it gets and sadly certain customers can be very demanding and rude, but that’s just the way the customer service business is at times.  Management is very supportive and friendly. Awhile I was there I did observe opportunities to advance within the company. As long as you follow the rules with using pesticide and other products you won’t have any problems with write ups or fines. The pay is competitive with other pest control companies and there are opportunities for extra pay like doing emergency services for a current customer or a new customer. You can as a applicator make more money by being proactive and signing up new customers or setting up a current customer with a inspection. Over all it was a good job and fun at times specially working in the foothills and getting to work on some cool properties. 

I have had the unique opportunity to work in several positions with Official Pest Prevention including field work, sales, and in the office.  The opportunities that are there are great and there is something for everyone interested in working there.  The owners have been wonderful to work with and do a great deal for their employees.  It is a strong and thriving company as it solidly continues to grow.  Daily tasks will vary depending on the position and include servicing homes and businesses against pests, door to door sales in neighborhoods of the servicing area, and office detail such as scheduling services, starting accounts, building routes, and maintaining accounts.

I am a current employee who is extremely happy with this place of employment. I feel appreciated and my work is always noticed and praised. If I do something wrong or make a mistake they are courteous and respectful while delivering the message. The owners are wonderful people who are involved and open to speak with at any time. Managers and supervisors are wonderful and easy to go to if I need anything. OPP has great communication and you’re always kept up to date with the growing pieces of the organization. I am very thankful to have a job like this where every day I smile, laugh and happy to come to work. Thank you official pest prevention for the opportunity to work here and a special thanks to my immediate supervisor for being a wonderful leader and helpful person at all times. She rocks! 

Let me start off with saying if you have another job during training classes they act like there understanding about your work schedule but in reality there not.And be aware of The older brother he is a real piece of work they interview you like there the best company to work for in the area but there not and they interviewed me and about 40 others and throw you all in a cage after they hire you during training classes and rush you to finish and who is behind because of your current job they treat you like your a burden if your schedule interferes with classes and have horrible communication about other classes you can attend to catch up. And let me add one more thing if you need a job that pays you after licensing this isn’t the job for you it takes 3 months to start seeing full time after all the time you put in training classes

Company takes poor care and shows little interest in vehicular and equipment maintenance. There is no regular inspection of equipment to make sure its at optimum operation only inspections to ensure county does not hit them with any fines. CYA is the companies prerogative. Was told by office upper "sometimes the work goes quick so you gotta put on a bit of a show. sometimes you just have to make it look like your doing work till you've reached your time limit". The concern over time limits is purely aesthetic. Company uses weak dilution and requires long spray times to componsate. Customers are poorly educated about services and when to expect them. Overall the companies success hinges solely on customer service with nice voices and free retreats. Lots of waste and little effort to change. 

Work load is immense. You answer calls and make calls but you also have 3 different “side projects” that you have to do in between because you have a time limit for the “side projects”. Unreasonable amount of work and they micromanage. If management sees you can balance everything they add more. You’re expected to put the company before yourself and personal life. Coworkers are nice but they talk behind each other’s back when they are out. They would talk about customers or people that came into interview for job positions. I heard management make comments of people who came into interview that are more on the quiet side “that’s why you can only get a job at Walmart”. Definitely a lot of favoritism in interviewees and workers. 

Top Job Titles	Average Salary
Pest control technician 81 salaries reported	$4,236 per month
Laborer 1 salary reported	$29.00 per hour
Inspector 135 salaries reported	$70,800 per year
Call center representative 5 salaries reported	$19.80 per hour
Inside sales representative 1 salary reported	$20.00 per hour

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