sales professional

customer service representative

sales assistant

foreman

accounting clerk

Ohio Pools & Spas

Review:
Ohio Hot Tub & Sauna is a good place to work if you like a hands-on environment and seeing the impact of your work. The team genuinely cares about customers and coworkers, and there’s plenty of opportunity to learn across departments (sales, service, warehouse, purchasing). You’re given real responsibility, and good ideas can move quickly.

Like many family-owned businesses, it can have some growing pains: priorities may shift fast, processes aren’t always standardized, and decisions sometimes live with a small group, which can slow cross-team coordination. None of this is unusual—just something to be aware of if you prefer highly formal structure.

Advice to management:
Keep leaning into process standardization (clear SOPs, shared KPIs, better system integrations) and communicate changes company-wide. As the company grows, investing in training and clearer role definitions will pay off.

Ohio Pools is a family-owned and run business. Having worked here for ten years, I can attest that there are some excellent people working here, and they help to create a productive and pleasant work environment. The sales team is top notch, our service department is full of hard-working and quite interesting individuals, and the management here is constantly looking to improve efficiency and provide everyone with a rewarding work experience. Workdays can be long in the spring and summer, but that's just the nature of the pool & spa business.

After over half a decade with the company it shows that there is a strong foundation with the staff and management. Professional environment but things are kept light and the day-to-day experience is enjoyable and usually doesn't hold too many surprises. There are ups and downs, changes of staff, and other challenges just like any other workplace, but they're always overcome as a team.

I have been an employee for Ohio Pools for 14 years, and I can’t say enough good things about the people there and the products they sell and service. Though I am now moving on to another opportunity, I will always love the time I spent here at Ohio Pools & Spas. My coworkers are wonderful folks and the atmosphere is like a family. They work hard and support each other when needed. They have fun company outings and everyone gets along. I would recommend Ohio Pools & Spas to anyone looking for a family atmosphere and positive attitudes. 

I was hired in full time seasonal, in 4 months i was laid off. The office is a joke, no scheduling structure, no communication. The management needs to be replaced. Everything changes last minute, they add service calls to you without letting you know. If you need anything the only response is we can't afford it or we have to wait till black Friday. The president is only there if there are problems and never really addresses or fixes the problem. 

Ohio Pools and Spas is a wonderful company. They have all aspects of the business figured out. Some of the best employees I have ever been around. Here I would sell pools, hot tubs, and other fun fitness products for the home. Top notch management and employees. Wonderful place to work and be part of a family company. I always enjoyed going to work and even drove over and hour each day there and home.

The only Reason why i didn't give 1 Star is because the HR lady had a good motive, but the “co-workers” were the worst part of this whole job. Excluding other managment/Owner. They make fun of, tease, harass, and throw a fit when they assign someone they dont like to their fleet. No room for Learning, refuse to teach, refuse to let you learn. All around a Terrible atmosphere, Terrible pay, and alot of Bullies.

I really appreciate working at Ohio Pools & Spas. From my experience, our culture is more positive and healthier than it ever has been. We cooperate to solve challenges together as a team. We have strong relationships with our customers.  Overall our business is growing and is very healthy. I'm proud to work with this team that inspires me and challenges me to grow.  I love our focus on wellness.

I love being  a part of a company who has always been family owned and operated. Since starting I have felt welcomed, supported, and encouraged on a daily basis. I love that they are truly focused on investing in our clients and enriching their lives with our health and wellness products. 

As a New Products Coordinator I was responsible for scheduling the installation of all purchases including, pools, spas, saunas, pool tables, and tanning beds. The hardest part of the job was learning parts of Ohio because I moved to Ohio in 1999.  And the most enjoyable part of the job was learning about the pool and spa business.

Top Job Titles	Average Salary
Sales professional 11 salaries reported	$68,636 per year
Customer service representative 3 salaries reported	$16.00 per hour
Sales assistant 6 salaries reported	$16.25 per hour
Foreman 2 salaries reported	$18.50 per hour
Accounting clerk 4 salaries reported	$22.50 per hour

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