warehouse worker

custodian

woodworker

customer service representative

seasonal associate

Olive & Cocoa

Great customer care, they really make sure you're taken care of if you buy their products. Working there is another story -- and looking at other employee reviews, this "culture" is pretty standard.

They seemed nice at first. The building is new and big and beautiful. The break room is also huge and fully featured. They give free snacks every afternoon. The employees who have stayed seem to be nothing but positive. The pay is competitive.

I was terminated after driving over 40 minutes there (I live in another city) and wasn't even given a reason. I would have rather they phoned me to not even come in, but I guess they needed that security badge. A manager who I barely talked to once merely told me that I was "not a good fit". Even after I pressed him for a reason, he blinked and then said the exact same thing. The one who had hired me and then escorted me out of the building wouldn't tell me the reason either. This is alarmingly a common practice, going by other employee reviews. Even the other people in my department seemed confused as to why I was let go, after we were trying to figure out why the computer at my desk was unplugged when I arrived and right before I was called into his office. Apparently, one of the reasons you can get fired is by suggesting ways to improve. This is in direct contrast to what the owner told us on our second day, encouraging us to give suggestions.

The day before, I called out with a migraine and used the attendance hotline as instructed. Guess they'd get into legal hot water if anyone could construe that they fired me for having a legitimate medical reason not to work. But hey, I'm "just" a seasonal temp, right? All seasonal temps were warned that we might be let go if we called out too many times. That's reasonable. However, this was only once. The only possible issue before then was me leaving early one day the week before, but this was approved ahead of time by my direct supervisor.

It's their loss. I got along with everyone in Sales. I'm easy to work with. I would have been an excellent addition to the team if I had been kept on. My last employer loved my work as an administrative assistant. It's no wonder their products are so expensive if they keep hiring and firing so many people in short order. This isn't a good business model.

Focus on hiring good people (quality over quantity, even for seasonal positions) and then hang on to them. Don't just shotgun-hire and then terminate without cause. That creates terrible morale for other employees who wonder if they're next. There is no reason for you to be hiring as many temps as you do with the expectation that half of them will drop. Look inward and realize that if you have high turnover, it's probably due to your practices. Until this changes, I cannot recommend that anyone buys your products or works for you.

I was really excited to make the switch to this company, and for the first few days it seemed like it could be my dream job. One week after I started working there, my manager didn't come in. She messaged me to say she had quit, without any notice. She didn't say why. Management then forced me to do her job in addition to the one I was hired for, without any training or any help from anyone. There were days I was the only one there, frantically scrambling to decipher my duties. When I begged for help, I was ignored or belittled. After two months of this, I sent an impassioned plea to the creative director and the owners of the company, imploring them to hire another person to help with the work load. They refused. The stress and deadlines mounted. I was working 60-hour weeks and still getting behind. I would come home from the office and immediately start working remotely, sometimes until 3:00 in the morning. The stress eventually landed me in the hospital with severe exhaustion. I was given no sympathy, and instead was forced to do my job from the hospital bed. I was never once granted a day off and I was expected to work weekends and holidays. Then one day, they hired someone out of the blue. They told me we would be working together as a team and forced me to detail all of my job duties and expectations. They had no idea what my duties were. They forced me to train the new hire. Two weeks later, the head of HR accidentally cc'd me on an email about my own termination. It turned out that they were going to force me to write the next catalog by myself and then immediately fire me. I was fired that day for "performance." I was not given a severance or even the PTO days that I had earned and never once been allowed to take. These people are awful and they maintain about 25% of the staff that they actually need to do the work.

I was looking to coming back as a seasonal worker. I ended up not having  great experience there (my third time as a seasonal worker). They changed their policy (a month in to working there) for getting the extra $3/hour covid pay.  You must now work at least 35 hours/week to get the covid pay. They only let you make up hours by coming in 30 minutes early to your shift. So if you miss a day you can only make up 2 1/2 hours by coming in early. So you will get paid $12/hour for that week. They encourage employees to police each other on the covid safety policies.  Only one person per table in break room. They taped arrows on the floor in the break room and entering into the warehouse. HR and custodians try to enforce it.  If HR catches you not following the arrows they tell you to turn around. This is inconvenient because once you enter the break room at the start of your shift you can't go out the same way to go clock in. You have to walk a longer way out of the break room through another door that goes into the warehouse and you basically make a big circle to get to the time clock machine. Same thing with lunch if you want to go outside instead of just getting your food and walking through the same door you entered they want you to the long way through the warehouse then to back out the entrance. They should at least have paid lunches so the added time it takes to follow the ridiculous rules are paid for. They have big turnover, we started with about 45 seasonal workers then two months later went down to about 25. The company alerts you about covid cases in the company through text messages.   

This company was great to work for a couple of years ago but rapid growth and expansion has had many negative effects on the workplace culture, The people in HR used to be very competent and thorough but now they make a lot of errors and refuse to own up to their mistakes. My understanding is that I'm not the only one who has had problems with them but their recent mishandling of my onboarding cost me a full week of work.
The job itself isn't bad for a warehouse job. You spend most of your time prepping flowers and assembling floral arrangements to be shipped to customers. You are on your feet all day and moving about quite a bit but you're always busy and the time goes by fairly quickly.
The floral department was really nice to work in until they promoted the current manager into there, which has made the department go steadily downhill. At least nine employees have left in the last four months and several more are considering leaving because of her toxic behavior. She acts like she is still in high school, trashing employees behind their backs and backstabbing them. She is not very knowledgeable about her job and refuses to take suggestions, even if they are from employees who have been there much longer than her. I really enjoyed my time there in the beginning, it was like working with family, and it saddens me to  hear that the atmosphere is now very tense and miserable. I wouldn't return there and I wouldn't recommend working there to anyone else.

My experience with Olive & Cocoa was deeply disappointing and far below the professionalism I expected from a company of this caliber. I was abruptly terminated from a newly created position during a rushed 10-minute meeting. The only explanation given was that “it wasn’t a good fit,” followed by a casual “we wish you the best of luck.”

This impersonal and dismissive approach left me shocked and frustrated. There was no clear feedback, no opportunity for an exit interview, and no acknowledgment of my contributions or the strong relationships I had built with the team.

Adding insult to injury, I was not paid out for over 100 hours of accrued PTO - a basic obligation that reflects poorly on the company’s integrity and respect for its employees.

For a company that positions itself as a high-end brand, this lack of transparency, respect, and professionalism is unacceptable. Leadership must seriously rethink how they treat their employees if they want to maintain their reputation. I left feeling undervalued and disappointed, and I would not recommend working here.

Very disappointed - Do better.

This company seems like it has some good people working for them but the rest feel entitled to treat new people bad. The day they are suppose to be training you they make you do everything for them. Then some of them dont even come in at the time that they are suppose to just because the new people are there to pick up their slack for them. Like one of them wanted everyone to fill up two water tubes bucket in a hour even though we find out by another employee that only one person has actually been able to achieve that from the time the company has started. Then most of their full time employees are slow because they expect the new employees to pick up their slack. Overall wouldn't recommend only if you really need the money. & be ready to be doing the work that no one wants to do just because your new. Oh & the water that has the flower food & foam for the boxes are cancerous but they don't have any actual tools, masks or gloves to protect you & no actual warnings.

The job itself involves high-volume gift wrapping and decent pay, but the management culture is deeply unprofessional. Despite my five-year tenure, HR failed to address repeated unwelcome advances from staff in other departments. Furthermore, management refuses to engage in the interactive process for medical accommodations; when I requested a meeting to discuss health-related safety concerns regarding my shift, I was retaliated against and terminated the next day.
Most concerning is the lack of boundaries; I have experienced ongoing digital monitoring and stalking by management even after leaving. They also offer 'promotions' without pay increases or training. If you value your privacy, safety, and mental health, look elsewhere.

I worked there temporarily for the 2017 Holiday season. Overall, not a terrible place to do temp work. I liked the lack of mico-management and the ability to listen to music while working. Once a friend called me and i talked to him while working for over 2 hours and my manager didn't care so long as i was doing my job and doing it correctly. I appreciated that he trusted me. However it's a warehouse job. It was tiring, dirty, and i cut my self up a couple of times. I would say the worst part was the pay. At the time i believe it was $10 or $12 an hour. Not bad in terms of warehouses, but not a very livable wage. This ob is great if you are looking for something extra for the holiday season! Overall, i would recommend if the pay was a bit more competitive

At times i loved this job and i loved the people.  However during the busy season christmas time it was a nightmare! We start prep for orders in october but the department manager never kept up on it then when we needed supplies to fill an order during christmas time we would have nothing. She would constantly tell her department they did an awful job and how terrible everyone was and in some cases to their faces. It got to a point where i felt like i was getting bullied cause all i would hear was how everything was my fault and how I am the worst. She never wanted to reconcile or talk things out at all. Now my experience is only in the flower section. The other departments seemed very calm and chill. I guess take it with a grain of salt.

What is the best part of working at the company?
Going home, any and all benefits were taken away in my 6 months of employment.

What is the most stressful part about working at the company?
Not only hitting your milestone of boxes built but then constantly raising that number, so your never actually doing enough.

What is the work environment and culture like at the company?
Sweaty and sad, truly a hopeless environment.

What is a typical day like for you at the company?
Show up stand in the same place doing repetitive tasks for 5 hours and then switch to another spot for an hour then back to what you were doing before.

Top Job Titles	Average Salary
Warehouse worker 3 salaries reported	$15.67 per hour
Custodian 5 salaries reported	$17.65 per hour
Woodworker 3 salaries reported	$16.50 per hour
Customer service representative 3 salaries reported	$13.83 per hour
Seasonal associate 1 salary reported	$15.00 per hour

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