driver

route driver

customer service representative

truck driver

shop technician

On Site Companies

The company experiences high turnover and frequently holds hiring events. Health insurance was not very good, and you don't get a 401(k) until 6 months in. 

The company has more meetings than needed. They have a weekly meeting with your department. A monthly meeting with bosses and staff, and a quarterly meeting (which is 4 hours long). Meetings didn't really seem helpful. Mainly, the meetings consisted of numerous people discussing negatively about other employees' work performances and expressing their wish that certain individuals would be fired. Never seemed to get solved and continued at each meeting with added other issues. Not professional.

The training was not organized and was poor. They were not prepared and did not know how to properly train for the position. A lot of miscommunication and misunderstandings, which caused the workplace to be hectic and people to be stressed out and unhappy.




Over the few years I worked there, the turnover rate for employee retention was horrendous. Reasons being for poor management (not putting the right people in positions to exceed), low pay compared to other companies in the area, long mandatory hours, and miscommunication. The sales team was unprepared and not knowledgeable with the equipment enough to sell confidently and strategically. All issues are pushed onto the drivers and techs to figure out and make work. Instead of being proactive with equipment maintenance and overall image, they are scrambled together to the bare minimum of functionality and cleanliness just before they go into use. The opportunities for advancement are nearly nonexistent. More times than not, they will hire outside the company to fill roles in other departments or management.

Overall, I do NOT recommend you start a career with this company.

If you're not experienced in HARD WORK this is not the job for YOU. Average day is you start by 5:30-6:00 AM. Grab your work phone and iPad check your assigned Route, you're expected to do a pre-trip inspection on you're work truck and roll out within 15 minutes starting when you clocked in. 
As a Driver you get a 30 minute unpaid lunch. It's you're choice if you take it. 
Expect to work 8-12+ Hour days including Weekends especially when there's special events.
If you never been on a jobsite or road construction  good luck. Jobsites like to place the toilets  in inconvenient spots. Road construction will place the toilet right on the shoulder or center median expect speeding vehicles and lack of amber warning lights on the work truck's.(just 4ways) 
Once you finished you're work day you gotta stock your truck and complete your route. 


I really enjoyed working at On Site as a route driver in Rochester. Sometimes there were long hours in the summer, but the wage was decent - especially when on overtime. Had some long days, but it was nice to be in a truck by myself - responsible for only my own work and productivity. The other drivers and I would sometimes call eachother in the afternoon and trade stops if it was efficient, so nobody's day got overwhelming. Dispatch and the branch manager maintained good communication if there were changes or additions to the route. The manager/company owners host a safety meeting once a month with breakfast provided - that was always something to look forward to.

I have worked for OnSite for many years now and have seen the progression of growth not only in the size of the company but in the continued professional growth of it's employees and ownership. Not everyone in the workforce is comfortable with change and this is a company that continues to develop and evolve in order to be the leaders in their industries. People who enjoy being part of that development seem to thrive here. People who would prefer to be more apathetic in their work environment seem to struggle. 

This is not a bad place if you are between opportunities  but not a long term career in my opinion. 

Couple bits of advice, if you are hired negotiate for greater pay, vacation time and ask that they reduce the 90 day probation period and lastly push to have  healthcare benefits start immediately.  They like new employees to wait 90 days for health insurance which is rather unconscionable.  Onsite likes to dump on new hires but they need you more they you need them.

It is a strong job market so be willing to ask what your worth when hired.   Watch your back in the office as they have a real gossip and backstabbing environment.  Good luck!

The people are what make the workplace culture great. My teammates are helpful, dependable, and they care about each other and our customers. I have continued to learn and grow within my position and my manager encourages my development. It is nice working here because people know who you are and actually care about you; it is a great way to build relationships. The team members have the opportunity to recognize each other by writing a post card each month, and it is celebrated each month along with new hires and anniversaries. The leaders and company will send gifts or put on events throughout the year.  I appreciate being here and enjoy the team atmosphere. 

Easy job but horrid training you'll get in trouble for things you were not taught about. The supervisor is so scared to lose his job he takes it out on workers due to how ruthless and uncaring the higher ups are. You also get large amounts of mixed signals while trying to figure out what to do.  You will be expected to know things you have never dealt with and be told to figure out out, while also being told to call if you have any questions. The hours can be pretty decent starting at 6 till you finish your work for the day but this also means that 10+hour days happen sometimes unexpectedly.  

Here is what you can expect with On Site.   Weekly stand up meetings, were you literally need to stand up.  A bit childish and corny.  Okay it gets better or maybe worse, depending on how you see it.  The monthly sales meeting is basically a review of other branches that have nothing to do with your job or duties, so the hour is a great big-who cares.   Your commission plan constantly changes, and out of your hands with weather and other variables.   What you get for improving your sales skills-nothing.  Fun people to work with as a positive, some backstabbing though.

Small, family-owned company feel - everyone has been friendly to me and tried to get to know me personally. Management tries hard to make employees feel appreciated with frequent office get togethers and treats. 

Working in a lean environment makes me feel like I'm making a difference. Weekly meetings give us a voice and allow us to help move the company forward. 

Overall good experience. If you're looking for stability this is the company for you. Growth opportunities are there for those that want to pursue it.

Top Job Titles	Average Salary
Driver 32 salaries reported	$19.50 per hour
Route driver 22 salaries reported	$19.41 per hour
Customer service representative 3 salaries reported	$19.33 per hour
Truck driver 1 salary reported	$25.00 per hour
Shop technician 2 salaries reported	$16.75 per hour

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