laborer

counselor

press operator

production worker

housekeeper

On-Demand-New-Day-Recovery-LLC

A typical day starts at 830, where I often have to immediately start group therapy with anywhere from 14 to 24 individuals. There is no time allotted to prep for the group, and this group lasts for 4 hours. Then, at 1230, I have enough time to check and maybe respond to emails sent throughout the day before I start group again at 1 PM until 5 PM. This place has a great recipe for burnout. When I wasn't doing back-to-back groups, I would have individual sessions with clients stacked throughout the day. No time is allotted for documentation, to eat, to respond to PO officers, and since I have worked there, my case load has been too large to possibly see all of the people on my caseload weekly. Emails are sent throughout the week to let us know certain documentation has been completed, but repeated attempts to inform them that the workload expected of us cannot be completed, given the limited time available to us. 
It felt like I was working in a factory, where my primary goal was to bill Medicaid for services, and there was very little thought of the client's well-being and the best ways to serve them. I had heard great things about this place before being hired, but my experience has been anything but that, and I was very disappointed with how it is structured. I got into this field to help those struggling, not pack them into rooms and be stretched so thin that I can't possibly be there in their time of need. 

My stay here was unorthodox, considering I started there by working for lab reps doing COVID testing. As COVID cases declined, I started learning other aspects of what would become my next job. I worked in the "drug testing" occupational side, which included drug yesting, work ups for employment physicals, and other testing such as lift tests and audiograms. Depending on the time of year, it could get really hectic, but the people I worked with were some of the best people I've ever met. The company fosters a sense of family and that's exactly how we treated each other. It is a great place to work, and while I was sad to quit I've stayed in touch with everyone there, something I've never done with a job before. 

I worked at New Day for a total of 6 months and I never encountered a place so poorly run.  There is 0 to inferior training and a lack of communication across the board. The higher ups like do not care and will never be there for supervision or questions. Promotions are based on who are dating the higher ups and not competency. People are thrown into new roles with 0 training and expected to do the jobs of two people. Client care suffers because of this and patients are moved in and out of the facility based on profit and not their well being. My mental health was awful while working there. You are better working fast food then succumbing to the level of disrespect and unprofessionalism that occurs there. 

being alone with over 70 clients and having to find them all, get all of their vitals, signs and symptoms all within two hours, and charting them all before management comes and yells at you for not being fast enough, on top of being cussed out by unhappy clients then repeating that process every 4 hours, that if you don’t get pulled to get clients new clothes, strip beds and clean puke after housekeeping leaves, or to strip search up front, ALSO having to find people to bring to the nurse practitioners and phlebotomists… overworked and underpaid.. no benefits, awful health insurance, barley any PTO, and no breaks for a 12.5 hour shift.. long story short.. run far away from this facility.. 

What is the best part of working at the company?
The friends I have made 

What is the most stressful part about working at the company?
Just about everything else. The lack of support, terrible benefits, and the favoritism for very toxic employees, who are mostly in upper management, and they have the ability to make your life miserable. There is no one to talk to about this and nothing gets done about it. 

What is the work environment and culture like at the company?
The work environment is extremely stressful and very unorganized at every building in the company. The communication is terrible and the turnover rate for employees is high due to them not being happy or not feeling valued.

This company is full of arrogant unorganized sneaky folk. The mission that this company has is absolutely ridiculous and financially motivated not at all client centered. It seems as though this company enjoys circling clients in and out for profit motive only. The upper management has zero
Idea how to run a company and they are all literally snakes. They only pretend to help people… it is all for show. This is the worst company I have ever worked for. I do not advise working for them unless you are ready to be frustrated, talked down to, and lied to on a daily basis. 

At first, this company had a "family" vibe. I felt loved, appreciated, and respected. However, after some changes in management and various roles throughout the company, all of that changed. One is truly overworked and under paid. Very understaffed. All about the money with little to no concern of the personal well being of the employees. Some personnel lack the integrity they expect from others. The company offered "lay-offs" to those who felt "unsafe" coming to work during the initial outbreaks of covid, however terminated and replaced them once they accepted. Very wrong. Showed their true colors.

Flexible schedule and ability to flex time when needed for appointments/children etc. Great team environment. Opportunities to further education and grow professionally. Support from leadership. Constant growth within the company, allowing for opportunities to explore other roles/levels of care if desired. Client care is the top priority- individualized care.

The clients make the Job worth it at first. The company is a joke. The managements attitude towards nurses is sad, that the staff is afraid to even talk to them. The clients care suffers all because upper management thinks they know what they are doing but have no clue. This place used to be an enjoyment to work at. 
When they say it’ll get better, it never does, it’s just their way of having you work in an unsafe environment for as long as you’ll do it 



What is the best part of working at the company?
The clients it reminds me of how far I came cuz I was once the same person 

What is the most stressful part about working at the company?
Cuz I only an barely make enough to make ends meet why I want in to have a career at ultium cell an plus I can Retire

What is the work environment and culture like at the company?
Beautiful an clients are spoiled

What is a typical day like for you at the company?
Busy an always on my feet working

Top Job Titles	Average Salary
Laborer 75 salaries reported	$14.15 per hour
Counselor 1 salary reported	$52,500 per year
Press operator 9 salaries reported	$13.56 per hour
Production worker 6 salaries reported	$10.83 per hour
Housekeeper 6 salaries reported	$14.00 per hour

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