electronics technician

technical manager

field service engineer

technician

desktop support technician

OnCare Digital Assets

This company is a third party service vendor in manufacturing. There are technical challenges for new and old employees. Expect on call, long days from time to time and dirty work conditions at times.

For the new employee, there will be a large amount of unsupervised on the job learning. Customer and people skills are a must. Strong understanding of electromechanical systems, motion control, and electronics knowledge strongly recommended. Skills with software, applications and operating systems knowledge are valuable and very helpful to performing your tasks. Self discipline, critical thinking, problem solving and a strong sense of dedication will be needed to get you through extended periods of troubleshooting with few external resources.

For the experienced employees, the job is about managing customer expectations, preventive maintenance, on-call and monotony. 

There are opportunities to be involved in technical projects but these are usually created by and driven by the employee.

Compensation is based on skills, knowledge, and is about average. Benefits are average (High Deductibles) with two levels of health benefits to choose from.

There are times when this job will interfere with your personal life. It is the nature of the business that you will get calls in the middle of the night and be expected to drop everything and go to work to get dirty. Don't apply if you can't accept this. Really.

There is a training facility with a nascent training program. However, classes have been sporadic.
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Geographic dispersion of work force means that there will not be a lot of office comradery or personal interaction with other employees. Meeting are via the web. Management interactions are generally over the phone or web. This geographic isolation is why you will need to disciplined, self motivated and self reliant. 

This company is for someone who is willing to put the time and effort into the job and figure things out for themselves. For the new hire there is a steep learning curve with lots of technical and people challenges. Advancement will be slow and based on demonstrable knowledge and personal improvement. For everyone there will be sacrifices of personal time for the job.


OnCare Digital Assets is a fast-growing company and a wonderful place to work! The management team here truly cares about each individual, they welcome creativity, and always lead by example. 

Management has made huge investments to their employee technical training program and are a constant example of how they promote employees from within first before considering outside candidates for management level positions. Just this year when the VP retired, it caused a domino effect and one person at every level of the organization was promoted till our most entry level tech position was open needing to be backfilled. It is one thing for a company to say they hire from within but to have such a public display like that was impressive! Your dedication to our organization truly matters here. 

OnCare Digital Assets also provides a strong benefits package that goes even beyond medical, dental vision and PTO/Vacation plans. ID Theft protection, gym membership discounts and entertainment benefits are just a few of their additional unique offerings. 

I am very grateful to be able to get to collaborate with such wonderful talent and caring management team every day ! 


I'd say pretty up front. They will tell you upfront that there is A LOT of travel involved. Believe them. There is a fair bit on on-call. This is a field service job so expect changes in environment. Expect those environments to be dirty. Additionally, you'll be a contractor. Which means that local management (That is that plant's. Not OnCare) will often get pushy and can be temperamental at times. Have your customer service game ready.

Now the good parts. This is a largely autonomous. The schedule is also largely flexible. The pay is pretty fair as are the benefits. There are a lot of nice people working there and, while you may not necessarily have on-site support, they do have a network of people and resources you can tap. 

OnCare Digital Assets has been an amazing company to work for.  From top to bottom I have never seen a company work together as a team like they do at OnCare.  With the company spread out over all of the USA they communicate and work together like they were standing right next to each other.  Everyone is ready and willing to reach out and offer support to help trouble shoot issues with equipment.  With "The Great Retirement" employers are experiencing, OnCare has worked hard to get ahead of it.  They have focused on making sure they provide extensive training for new hires as well as continuing training for even the most experienced employees.  If you are willing to learn, they are willing to teach you.  

What is the best part of working at the company?
The upper management makes it a point to ensure the atmosphere is like a family. They are attentive and responsive. 

What is the most stressful part about working at the company?
Not necessarily the company itself but the environment in which we operate can be difficult at times especially if they customer we are servicing is unreasonable.

What is the work environment and culture like at the company?
Close group of folks who treat one another like family. 

What is a typical day like for you at the company?
Conducting maintenance of equipment, doing rounds to ensure proper operation of equipment and handling corrective maintenance as it arises.

What is the best part of working at the company?
True family atmosphere, look into the human side of things, not just about the numbers

What is the most stressful part about working at the company?
Industrial machines run 24/7 so after hours calls happen

What is the work environment and culture like at the company?
Light hearted and great comraderie 

What is a typical day like for you at the company?
Travel to customer sites to check on employees and ensure they have what is needed to be successful

Depending on the customers you work with you may quite demanding but it can also be very rewarding. No company is perfect but the culture of this company is great. The managers I've worked with have always sought to mentor and facilitate my advancement.

Great company all around to work for. Great pay, benefits, and training. Management and HR work with you. They provide phones, laptops, and necessary equipment/devices. Maintenance and HR interfaces make the job easier than many places. The company is driven to succeed and listens to their employees' feedback for improvements. Safety and training are taken seriously.

What is the best part of working at the company?
Flexibility 

What is the most stressful part about working at the company?
On Call, can be stressful.

What is the work environment and culture like at the company?
Like a small family business

What is a typical day like for you at the company?
Normal PM work, projects , emergency service

OnCare has created an atmosphere that connects everyone like a family. You are supported, rewarded, and respected by the management team and colleague in the field. This premise is supported all the way to the top of the organization.

Top Job Titles	Average Salary
Electronics technician 29 salaries reported	$79,293 per year
Technical manager 12 salaries reported	$97,500 per year
Field service engineer 9 salaries reported	$88,611 per year
Technician 1 salary reported	$80,000 per year
Desktop support technician 4 salaries reported	$22.51 per hour

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