automotive detailer

detailer

lot porter

porter

automotive detail manager

OnSite Dealer Solutions LLC

I love my job and when I first started, everything was great. When it came to management and the environment they created it was a nice place to work. To be honest we got a new regional and ever since then things have slowly started to decline. We no longer have an adequate amount of tools for everyone to do their jobs. We’re constantly being told that the company doesn’t have enough money to provide us with those things. I understand at the end of the day a company has to make money but at what expense? Me and the crew that I work with work incredibly hard. But the management has given us absolutely no motivation. We bring up problems and issues that could easily be solved, just to be told that it’s not possible with our budget. I’ve been told countless times by management “ how can I justify buying more stuff for the shop when nobody takes care of it” but simple processes are not being enforced like picking up things before we back out of vehicle so we don’t run over tools. Nightly closing procedures are almost nonexistent. And anytime a new manager steps up they quickly lose their motivation because they realize they have little to no power over what is going on. I personally had stepped up into a management position and within two months I stepped down due to the fact that I was not able to put these processes into place due to the lack of support from my higher management. I got in trouble for stocking the shop back up with tools and things we needed because I went over budget. Even though these were things that we desperately needed in the shop. I tried putting processes in the place, but was also met with my other manager, not helping me with those processes. I have consistently seen coworkers who were favored by management so they were never let go. Even after taking keys home multiple times, pretty much showing up whenever they wanted consistently late every day, and even being sent home for being intoxicated, but not let go. For the person, I am thinking of specifically it took over a year for our company to let that person go. We still have Guys that show up not in uniform. Management says nothing. I truly believe that this is a management problem not a company problem. I have met with the owner who is very organized and truly proud of what he has created in this company. I have met with the guy right below the owner who was super intelligent and was always about giving us the items we need to be successful. I truly believe that the owner does not understand what’s going on at the location I work at. It is getting to the point where I am thinking about leaving even though I am known as one of the best detailers in the entire shop. I’m well liked by the dealership, employees and managers as well. In fact, some of them come to me instead of my actual management because they know I will get something done if asked. But this puts a lot of pressure on me considering I am no longer management. I do it for the love of doing a good job. I do it out of integrity. The shop I work at absolutely lacks integrity more than anything. This is not a personal job at anyone but just a simple observation. 

AVOID THEM AT ALL COSTS.
I've worked at my previous job for 5 years prior to hiring and was moved over to Onsite at the start of the year. After informing them of my 6+ Years at this location they promised they would give me a raise if I asked again after HALF A YEAR of employment. After that they moved me by myself to a location I couldn't handle by myself as I am not capable of driving manual Cars. They added on extra job responsibilities of Taking care of the Technicians Trash cans, Old tires, and Scrap Parts Daily without any increase to my pay. Then when half a year passed they failed to give me the raise they told me to ask for, only to move me to a different location that they Promised "You Won't have to work alone. You'll have someone there to help you". They then proceeded to hire the most incompetent people ever that were hardly even here half the time. Talking to management AND HR doesn't help solve my problems. I had to cover all of CHRISTMAS WEEK WITH NO BONUS PAY OR HELP FROM AN ABSENT COWORKER BY MYSELF. Don't work here. They hate to pay people what they're worth and won't help you at all. The conditions are terrible during winter and summer and they want you to take on more work with absolutely no extra incentive. They try to hire people from their employees and have an exceedingly high turnover rate. 

The managers were very unprofessional and unorganized. I was very uncomfortable and discriminated against everyday I worked. The work they give you is unfair, the managers keep the good work for themselves and their favorites. The work environment was extremely disorganized, and you never knew what you were going to be paid or if you were being paid fairly at all for the work being done. I could go on and on about this place, but the last thing I will say is that the working conditions were dangerous and very unpleasant, I was put out in the hot sun with minimal shade, and they had no intentions of moving me elsewhere. They were supposed to provide cold water for the employees but if they did, it was gone in 3 hours and the one mini fridge they did have was never cold and you couldn’t put your stuff in there. I ended up having to buy a little cooler and filling it with ice twice a day if I wanted to have anything cold to drink. For the least to say, I wouldn’t recommend this employer to anybody nor would I never even CONSIDER working for them again.

If your looking for a stable and reliable job then this isn’t the job for you! They ask you as a manager to tell new hires that they can make upwards of $15/hr on average when reality is they barely make over  minimum wage. Always asked to work more then scheduled hours including days off to compensate for being understaffed but give no overtime pay! 

The only time you will ever get a promotion is if they absolutely need someone to run a new store or cover a current store... hard work doesn’t pay with this company nor does the years you have invested matter! The only way to move up in the company is to be a very close  acquaintance to someone already in upper management. 

Moral of the story is don’t buy into this company or the lies, once a dealership decides to end their contract with Onsite you are left high and dry with a “sorry” and no job.. doesn’t matter your position or years invested they could care less because at the end of the day everyone in upper managerment still has their job!

Onsite in Austin tx for starters they are very unorganized..It should never take a 1hr to find keys or work.that why I come to work to make money, not run around looking for keys or work..for starters you only get paid for the cars you complete(For example, full details you only get paid for 40 bucks per car so if it takes you 4hrs to finish a car ur only making  $10 a hr and sometimes u have to stop what your doing to wash Service cars for $5 n they can take up to 20mins a wash Depending on how good the car has to look for the customer  Please keep in mind the car has to be  Presentable for the customer)...On top of that The manager's  (Especially the Area manager) made me feel like I was walking on eggshells.. One of the things I cannot stand to be called on my day off about something I did  at work that can be a easy fix when I come back to work..I don't like the hole  Micro managing..I wish those guys the best of luck..

Cleaning cars is an easy job that management makes stressful. Depending on what dealership your working at is what you get paid FOR THE SAME WORK. No benefits (at least I didn’t get any) and no work/life balance. If you call in sick or need to leave early, other detailers understand but if any management find out that this job is not your one and only priority then you get treated like garbage. It’s a good job for teens that need a summer job or a first job out of high school but after that it’s just sad. Most Iv taken home in a DAY is $250 but I usually only took around $40 or $80. This is because we have to share the cars with all the people working that day. Absolute mess

They lie about how much money you can make which becomes very apparent very quick. I absolutely love doing detail work but I don't wanna work anywhere for free. They did next to nothing to help when COVID started and the only people making enough to even eat a meal were the managers. They had favorite employees who got all the easy work while you slaved over a $40 detail your whole shift. They never had enough supplies to get the job which left you stuck hand picking crumbs out of the floor board, rewashing things over and over because of the bad chemicals, and overall just being treated like dirt.

This is a great company to work for if you are looking to get into the detail business. Great employees already in place to help guide you and teach you things you may not already know. Regional managers and corporate office very accessible and hands on to help with any concerns or issues you may have.  Pay is great if you are willing to put in the hard work and learn how to put out quality products in a timely manner. I would recommend this company to anyone who loves hands on work and having fun while you work. There are even opportunities to move to different markets if you would desire to.

Continue to communicate and take care of your detailers. They are the backbone of the company. Continuously train and review. This job is what you make it. It can be a great career if you like to work hard. This job is not for everyone. Fast pace and high intensity at times. 

My favorite thing about this job is that you basically work for yourself on your own time. You’re given a project to complete and a timeframe to complete it and if you do it do you get paid for it. Now if you get a lot done you get paid a lot if you just get a couple done then You get paid a little. But it all depends on the person. Once you get down a routine you can get them cars done, in and out all day and make bank.

Top Job Titles	Average Salary
Automotive detailer 89 salaries reported	$175 per day
Detailer 1 salary reported	$175 per day
Lot porter 5 salaries reported	$16.60 per hour
Porter 5 salaries reported	$15.40 per hour
Automotive detail manager 2 salaries reported	$61,250 per year

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