warehouse associate

forklift operator

material handler

warehouse worker

repair technician

OnTrack Staffing

Workplace & culture:

When I first started working here in 2016, I remembered seeing so many employees trying to apply. It felt like it took hours waiting from their supervisor's office so had I had to sit at the bench at a humongous lunch break room that had refrigerators and lockers (bigger than a high school cafeteria).

Before getting started with training, all employees were required to walk through a security check screening. This was due to their strict work policy of not carrying around any electronics so I'd have to go to work without a belt.

Training & employment:

I never even got passed the training session. I never liked what I was doing nor did I understood the whole process of disassembling and reassembling screws and other back-end parts and mechanics of the smartphones. Weeks later after everyone else was done during training, I was still the last who hadn't finished. I even at one point fell asleep and the training crew were laughing.


Meanwhile when I was gonna getting assigned my badge card used for clocking in after my lunch break, I waited in line at the office again. This is where I felt discriminated. As I waited in line, I saw only one guy in line getting his card while two girls were talking at the back, but just because I moved in front of them, they tell me they were there first when they clearly weren't and then the supervisor rubs it in by saying there is a line. I saw no future with working with this company after the boring, ruthless training and rude community.

Conclusion:

So I quit early. Since I had to give my uniform back. I came back the next few days and gave it to her. Instead of her just taking it, she leaves a nasty remark saying since I left early I'm not eligible for pay benefits and then she just says bye. So obviously I was just another number to them.

I find it funny how later this past year they got in trouble with the police due to illegal immigrants. Serves them right. They got what was coming to them.

Please note that Ontrack overall has a good team; however, I was dismissed from my assignment company due to Covid-19 on a Friday.  Now after having them my unemployment and being paid by TWC  they filed an appeal not continue with my benefits because I quit.  This coming from their corporate office in Oklahoma Risk management.  They are claiming I had 24 hours from my separation that I was available for another assignment.  According to them I signed such document back in September yet I communicated with my contact 48 hours later asking for guidance.  They reached out to me to come by their office in Addison to return   Laptop and materials.  When I came to I was asked if I had had any issues filing for unemployment and they would approve it.  Not at any one time the office manager stated that I had quit or their 24 hour policy. She stated they did not have anything available for me an to update my resume.  Also we were never advised my Ontrack on how to proceed due to this natural disaster.  As my direct employer and due to the circumstances they had the responsibility to keep us informed.  Now they pull this stunt with my only source of income.  I had filed an appeal and will provide my side of the story.  

What is the best part of working at the company?
One or two co workers made it bearable 

What is the most stressful part about working at the company?
Lack of communication. Constant changes, with no notice. Poor management. Unrealistic expectations from upper management that donot live in the area 

What is the work environment and culture like at the company?
Had some fun days, but the bad ones outweighed the good ones 

What is a typical day like for you at the company?
Arrive earlier than expected just to try to figure out what had changed and how to prepare for the day. Staying later than scheduled to try to complete the unrealistic tasks

What is the best part of working at the company?
Remote- not much interaction from management throughout the day.

What is the most stressful part about working at the company?
Management not helping or ignoring your complaints. You're never heard and management doesn't seem to want to change things. 

What is the work environment and culture like at the company?
Horrible working environment. Not that they are rude, which can be, but its fake. Management prefers not to deal with situations and pretends to be a happy team.


What is a typical day like for you at the company?
50 calls + daily. stressing over making calls more than actual recruiting.

If you value family, Communication and Respect your at the wrong place. This agency will use you look for something better for yourself. You really have to be desperate to work here they don’t value their employees Your just a number to them. they will use their employees as much as they can if you’re here it’s because you really need the money this is like truck stop use the bathroom kind of job, don’t stay here for a long they will use you until they cannot use you anymore or until it doesn’t work for them. they were manipulate you lowball you they will give you misinformation and at the end of it you will be left high and dry.

What is the best part of working at the company?
I liked staying busy. I liked i got to try all the job duities.

What is the most stressful part about working at the company?
The crew leader was very rude and when he was in the wrong he never apologized. He talked to me at first when I would feed into what he was talking about then when I stopped letting him talk the way he did to me he completely ignored me and didn't talk to me at all.

What is the work environment and culture like at the company?
Lot of them spoke in other languages.

What is a typical day like for you at the company?
It was good for the most time.

This is a company of old style management with a culture of "work to live". You will be expected to work 12-15 hour days. You may be able to eat lunch at your desk if you have the time. You will be expected to respond 24/7 within 30 minutes of being contacted. OnTrack will hold you accountable to policies that you are unaware of.

I liked it a lot.  Great pay and job security at the client they sent me at.

I had EXTREME foot pain which is something I've always had and is not the fault of my employer.  My foot pain is usually worse than everybody elses.  I just have a weaker body than most the people I work with.  Due to it I had to quit because they were about to start 10+ hour shifts and I could barley handle 8 hour shifts.

If you want a great job and you're used to standing for long hours, then try OnTrack Staffing.  Very nice people.

OnTrack has a big vision for the future and are positioned to make it happen.  Always a few details and growing pains to work through during growth, but they are handling them well as they crop up.  Outstanding growth opportunity for the right people who have strong goals and standards and work hard to meet  those within an existing successful structure.  Great place to work where leadership cares and is passionate and engaged.

Coworkers are awesome. OnTrack supervisors are great. Management at the company I am staffed are not the easiest people to deal with. Work conditions at the computer company I work is not the best. Lower back pain from sitting on uncomfortable stools. I have to deal with 50 degree warehouse temps while sitting at a PC envying the techs who are in a climate controlled room. Managers at SMS demand too much work and responsibilities for a low salary.

Top Job Titles	Average Salary
Warehouse associate 27 salaries reported	$16.78 per hour
Forklift operator 18 salaries reported	$18.76 per hour
Material handler 22 salaries reported	$15.61 per hour
Warehouse worker 18 salaries reported	$14.39 per hour
Repair technician 43 salaries reported	$20.26 per hour

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