delivery driver

courier

parts driver

dispatcher

owner operator driver

OnWay Transport, LLC

Unorganized, unprepared, not enough drivers or ways to manage client's expectations. Every rule has three exceptions. Dispatching should be dispatching drivers, not attempting to bully private contractors into running orders. The entire place feels like its 1.5 people away from falling apart. No health insurance. 12 hour shifts without breaks. Breaks could be given by management or the owners stepping in and taking over for a bit but they don't care enough about their employees to do that. And that's really what it comes down to - how they treat people is horrible. The talk about driver's behind their backs like they are a commodity to have work foisted upon them. They don't provide the added support needed across peak hours in the business. They fail to bring in the extra hands needed under conditions they know are going to be hit with extra work. The hardest part of the job was during peak periods, not having the time to follow tasks through to completion due to the volume of phone calls and problems that would begin to stack up. Sink or swim workplace culture. 

What is the best part of working at the company?
The ONLY good thing was 3-4 days off per week

What is the most stressful part about working at the company?
Underpaid contractor drivers who either don't answer the phone or not reliable because they aren't paid a good wage. So dispatchers constantly have to call ALL the drivers and beg for them to work. And if no one answers they want you to keep calling (sometimes for hours) and harassing ppl until SOMEBODY is willing to pick up the product. 

What is the work environment and culture like at the company?
The culture is very uncaring and cheap. They don't show any appreciation for their employees and have very high turnover for many reasons. 

What is a typical day like for you at the company?
It's either really boring or really stressful. It seems like the phones ring all at once or none at all. Was PAINFULLY awkward in the office before the radio was suggested.

This is a company with a very high turnover rate and they not only expect this but count on this$.  I see that they are constantly recruiting in my area even though they just hired a crew here 2 weeks ago.  One of the things that was not explained to me is that there would be Office fees and Insurance verification fees deducted from my first settlement.  You have to pay for your own MVR and then pay them office fees just to verify your insurance on top of this.  There is no mileage reimbursement and the delivery runs have been very few and far between in my area.  In my opinion they don’t count on you sticking around if you are a contracted delivery driver anyway.  After office fees and gas my first delivery run which should have compensated me $25 was only compensated $15.67.  I hope that there’s fees aren’t re-current as the previous guy stated below.  Not a good way to make even part time money imho.

I was hired there as a recruiter and I unfortunately had a family emergency and called  in that I would not be there. At the end of the day I get a call saying I was fired because they "need people that will show up" I said "I'm not going to come to work when I have a family emergency" They Just said "I'm sorry you are going through that but we are still letting you go". I was hesitant to accept the position anyways because I got such a weird vibe from the moment I started interviewing. I noticed they had a high turn over rate as no one had really been there longer than a few montns. The rules they have in place felt very much like shaming you for making mistakes as a human. I would not recommend working here if you want to be able to have a steady job. I would not recommend working here if an emergency ever happens in your life. I would not recommend working here if you are a human and make mistakes sometimes.

I would recommend not working here. I drove for them for months. They don’t pay any maintenance on your vehicle. They don’t pay for any tolls you go through. If you break down they don’t help you either and leave you stuck. They don’t care anything about the employees at all! All they care about is making money for themselves! Poor management. I truly would not recommend this job to anyone they will leave you high and dry as they did to me! Like I said they help with no cost and the pay isn’t that good either. They pay on their milage scale so if you have a detour it don’t matter you still get paid for their initial amount. Like I said they do absolutely nothing to help you as an employee. Treated like a dog…..

What is the best part of working at the company?
The solitude. No bosses, no pressure. Listen to what you want. Work when you want. And the pay is decent. 

What is the most stressful part about working at the company?
Time. Being on call, you can be on the road am or pm so it can be disruptive to your sleep schedule. 

What is the work environment and culture like at the company?
Everyone is very friendly. You choose tour schedule. You may or may not get a run. But you can plan a life around this job.

What is a typical day like for you at the company?
If you get a run, you drive to your pick up point. Get the package.  Then drive to your drop off point. Then head home. You may or may not get another run that day, or week. But the pay is good.

What is the best part of working at the company?
The fees they charge the drivers, is too high

What is the most stressful part about working at the company?
All delivery jobs have a certain amount of stress; just from driving but this job is not stressful beyond that.

What is the work environment and culture like at the company?
It's a good work environment. The people that run the stores we deliver fo;r are usually easy to get along with.

What is a typical day like for you at the company?
Just in and out with auto parts.

This is a good job but I mainly feel like we should be receiving a gas card especially since gas has risen . That’s the only problem that I have, if they told us that they are giving out gas reimbursements I wouldn’t leave the company . But I honestly don’t think I’ll be able to continue that long because of that specific reason. I have a smaller vehicle and there’s no way I should be coming out of pocket paying $150 a week on gas . 

When you drive with them, you are technically a 1099 business owner.   You cover your own gas and maintenance of your vehicle.  That being said, if you work a lot of hours, it might be worth your while to drive with them.  Especially if you want independence.  But for that independence, there is a price.   I had no problems with dispatch, nor did I have any issues with management.  They have a mandate.  Get blood delivered.  It's up to the driver to do it.  

Delivering auto parts to shops was a pretty easy job. They make you provide your own vehicle, though. Pay was flat rate so you knew what you would make every day, but they do not cover gas or maintenance. After factoring in gas every day, I ended up making less than minimum wage. The job was too cost prohibitive and made no sense to continue doing. They also did not pay on time. I would not recommend this company. 

Top Job Titles	Average Salary
Delivery driver 57 salaries reported	$21.35 per hour
Courier 22 salaries reported	$21.39 per hour
Parts driver 1 salary reported	$140 per day
Dispatcher 9 salaries reported	$20.44 per hour
Owner operator driver 16 salaries reported	$24.12 per hour

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