life skills trainer

direct support professional

driver

recreation manager

program director

One Step Beyond, Inc

The most beneficial part of this job is being an advocate for the members, and having the opportunity to teach them valuable life habits and skills that will help them both within their communities and also in personal settings. The reward for working with these members and being able to establish personable relationships with them cannot be described, but I would venture to say that it is heart-warming and appreciated for both members and the staff which truly support them. The members are, and will always be, the true stars of this organization -- they are the ones that deserve our continuous compassion, our unconditional understanding, and most importantly, our undeniable respect.

The workplace atmosphere is what you would expect at any job, that there are good days and bad ones. A good day consists of succeeding in helping members value interpersonal relationships with their peers and staff while passing on the fundamental benefits of understanding responsibility and awareness in the process of their daily lives. A bad day would consist of a member or members being agitated and aggressive toward other members and staff and perhaps causing physical harm to themselves or others around them. Regardless of the situation, some members, but not all, are sometimes given the opportunity to be understood and supported through the good times and also the more difficult ones that require a specific approach at redirection and a concern for their safety. 

It is my belief that there are staff who align with these principles and are motivated to seek out the very best, not only of themselves, but also in the members that they take the time to support. These folks, who are few and far between, deserve an applause for their tireless effort in the face of these daily challenges, because they are the true advocates and mediators who put themselves, their physical safety, and their personal well-being, aside to assist the members and truly make a difference in their lives.

However, with the good comes the bad. There are unreliable people no matter where you go, and One Step Beyond is certainly no different. The staff are decent at best and remain begrudgingly unorganized on most days due to miscommunication and scheduling conflicts, but there are some areas that are cause for attention. There are people who bend the rules to the breaking point and are not held accountable for their actions, people who take daily advantage of their coworkers and show callous disrespect, people who misrepresent their cause under the guise of their positions and promote their own personal agendas, people who just come in to collect their paycheck and could care less if they do the bare minimum, people who believe that having a voice and being a part of an “inclusive” workplace gives them a political platform for their own personal motives which would be better left to private conversations outside of the workplace, people who seek to manipulate their staff for their own selfish sake to have a miniscule sense of power and control that is missing in their own lives, and people who are petty enough to be completely avoided rather than make the strenuous effort to willfully acknowledge their continuous drama and severe lack of attendance and overall abysmal work performance.

And to top it all off, the compensation is not commensurate to the responsibility. One Step Beyond may understand the intricacies of people with developmental disabilities, but I believe they are unequivocally challenged in their own right on the reality of what qualifies for a fair and livable wage in relation to responsibilities of their staff, at least in the positions outside of management. I suppose the topic of stable financial inclusion for support staff was not brought up on the weekly agenda at the board meeting that day and was conveniently dismissed and replaced by a majority vote for rampant and deliberate nepotism instead.

Working at One Step Beyond can be both fulfilling and purposeful, stressful and overwhelming, but in all honesty, their mission statement to provide compassionate care to those vulnerable individuals with developmental disabilities is a truly commendable vision to be admired and achieved.

However, without access to fair wages including reasonable increases and affordable insurance benefits, the need for more competence and efficacy in the selection of staff and management who will bring a sense of worthiness and compassion to those in their charge which would allow for an increase of morale and promote less of an idea that all staff are regarded as inherently expendable, I believe One Step Beyond would have the potential to make its mark in their area of adult care and education, specifically for its employees, who are, without a doubt, the support of both the members and the company respectively.

While on the topic of better opportunities and wages, there are several companies in the valley that focus on the same area of employment as One Step Beyond and offer higher compensation and quality health benefits to start. The likelihood that these places will display the same situations that I have discussed here in this review is entirely possible, but my advice would be to consider using One Step Beyond as a last  resort alternative and seek out a long-standing career opportunity elsewhere.

At the end of the day, there are some glaring observations to consider: with an obvious high turnover rate, a substantial need for a fair wage to responsibility ratio, and a much needed call for quality leadership choices at levels such as on-site Directors and DTA Supervisors, my opinion is that One Step Beyond, as a whole, needs to show some true effort and accountability in their practices to attain and sustain that shiny gold star standard of excellence they claim to have and also expect from their staff. In reality and unfortunately, however, this seems to be significantly absent in one way or another at almost every location.


I did not like the staff at all it’s run by favoritism and rudeness nobody really cares about the clients. The place is run by drama and cruel staff. Very unprofessional. The staff are NOT friendly only towards the favorites or creating a fake persona. As soon as I step foot in the facility the vibes weren’t there I felt judged and not welcomed. The members there were very in your face and got up from seats quickly the staff doesn’t really care or teach meaningful things. Nobody seems professional or doing the job correctly following the whole week of training that is required where I didn’t learn anything meaningful. I do not recommend this job for someone who is kind hearted and doesn’t care about how the staff treats you. The staff are rude I asked a question and this particular person came off as hostile. Never have a ever experienced any sort of energy I am dissatisfied and disappointed please save yourself from working here everyone talks behind your back and are rude yelling at you. I did not feel safe working here from the staffs and the members.

I started out as a driver with this organization I continue to be a driver but there are opportunities to get hours Within other areas such as the dtas or in vocational or pre-voc ... I personally prefer working with pre VOC as I enjoy going to the different job sites with the members and getting out in the community... But working with the members everyday is an incredibly rewarding experience all the time... there's also Friday fun nights and other community outings that you're available to sign up for after you've worked 90 days and I find myself incredibly lucky to be able to go to these events and get paid while I'm having a good time... working with this population is beyond rewarding... They are so amazing and I go to work every day and I am simply thrilled to just be there with them and I never have a bad day I know why I'm there and I'm there for them and they always make me smile. Whether I'm driving or doing job coach work for the day I love whatever I'm doing and I'm open and flexible to whatever they have open for me or need me to do.

A typical day at work is assisting members with day to day issues and being readily available to pivot and help where you are needed.
I learned that I do have a passion for this work and wouldn't mind reentering with another company.
Management is the worst, or absent. $15 an hour employees are made managers. So unqualified and to the point of being described as petty, manipulating, and toxic.
Workplace culture is full of resentment and being disregarded by absent upper management. We are surrounded by members who are positive (the culture of the participants) but the culture of the staff is tearing itself apart and any talent is grossly wasted.
The hardest part of the job was dealing with management and being so easily dismissed, ignored and taken advantage of.
The most enjoyable part of the job was, of course, helping the members. 

What is the best part of working at the company?
OSBI has a high morale when it comes to putting the members' needs first. There are a handfull of long term staff that have a true heart for serving the neurodivergent community and making sure they are inclusive as humanly possible. 

What is the most stressful part about working at the company?
Often you have to  teach classes with very few prep time to go over curriculum before teaching it to members. 
Overall, it's a very chill job. 
In general, you may have members with behavior issues come up but they are not very often. 

What is the work environment and culture like at the company?
Very easy-going, structured, and inclusive.

What is a typical day like for you at the company?
8am arrive wait for members to arrive.
9am- focus group in home DTA class room.
10am-12pm classes
12pm lunch
1pm-3pm classes
3pm wait for members to be picked up and/or taken home by our drivers. 
4pm everyone should have already gone home.

One Step Beyond is plagued by poor communication, toxic positivity, out of touch management, and an overall lack of care for employees. Benefits and pay fall far behind other jobs, and on the clock work is stressful and difficult, with absolutely no support for mental health or burnout. Most concerns are met with comments of "I wish we could change that but we cant". Most company "Benefits" amount to pizza parties once a month and breathing exercises to "reduce stress". 

Many staff in high level roles are family members of each other and protect those positions from criticism, even when they are not qualified to hold those positions. Nepotism is rampant. 

I would work here unless I had no other choice. 

Working at One Step Beyond (OSBI) for the past three years has been an incredibly rewarding experience. The opportunity to serve and support our members has been a privilege, and it’s truly a joy to see them thrive. Even on challenging days, their resilience and enthusiasm make it all worthwhile.

Throughout my time here, I have been fortunate to have opportunities for growth. I began as the Dance Coordinator, was promoted to Recreation Supervisor, and now serve as the Assistant Director. OSBI’s continued expansion has provided ample opportunities for professional development, and I’ve been grateful to grow with the company.

This job is ideal for individuals who are passionate about making a difference and who are ready to offer compassion and joy to others. The well-being of our members is at the heart of everything we do, and it’s a rewarding responsibility to be part of their journey.

I have been involved with One Step Beyond, Inc. for over 13 years.  The company and staff, involved in making the dreams of people with disability a reality, are some the most dedicated, professional, experienced, and compassionate people whom I've had the privilege to work with.  One Step Beyond, Inc offers the highest of quality of programs that encompasses not only independent life skills and employment programs, but art, dance, music, fitness and culinary programs as well.   I would highly recommend this company to anyone who is looking at making a difference in the life of a person with an intellectual disability, as it has changed my life and I couldn't be more proud to be part of such a wonderful organization.

i love helping people in general, but working in that environment is unhealthy.  I thought we were actually going to be helping the members to progress and learn, but the awful reality is they get "taught" inane  stuff , with poorly planned lessons  and materials if any at all were put together.  most of the members will eagerly tell you that they are not kindergartners and are insulted to even participate. So most of them dont participate, they talk play on their phones and alot of them sleep all day.

i can"t tell you how many of them actually say they don"t want to be there at all but their parents Make them go. In training they say its against their rights to force them to do anything> so those members rights are not being respected in my opinion. 



It's a family company, so if you're not family or family friend you don't get advanced. Some management is alright but a majority just ignore staff when changes are needed or complaints are made. There is the steady promise of addressing staff and member needs, but it is just promises. They try to make you feel bad, by bringing up whether or not you care for the members, when you ask for changes (to benefit both members and staff). On the bright side, most of the staff and some management are kind and devoted. But it is the kind and devoted staff that are being run off. If you stay long enough you will find they have a huge turn around of staff most the time, and that almost everyone talks about leaving or finding work elsewhere.

Top Job Titles	Average Salary
Life skills trainer 12 salaries reported	$17.04 per hour
Direct support professional 12 salaries reported	$15.81 per hour
Driver 10 salaries reported	$15.65 per hour
Recreation manager 8 salaries reported	$18.17 per hour
Program director 5 salaries reported	$80,000 per year

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