personal trainer

fitness director

front desk agent

membership manager

pilates instructor

Onelife Fitness

You can expect to come to work and somehow be a self starter motivated beyond your paycheck. You can expect that both members and managment will not appreciate your efforts, despite their empty praise. You can expect that you will NOT be considered for a raise or promotion at any time, nor will you be notified of an opening for a better position. You can expect to be treated like a cog in a finacial machination of twisted morals and clandestine impropiety. You can expect to feel like after a few months of surviving beyond your probationary period that management is actively attempting to replace you by increasing the workload and putting you with individuals who are lazy or encourage laziness during their shift. If you succumb, know that you are subject to be terminated for poor job performance at any time, all the while, your direct supervisor is probably the least productive individual at your location. You can expect to be burned out if you try your best and actually CARE enough to provide "The ultimate fitness experience to every member, every time." At best, the management will hand out a blanket statement like: "You are all doing a great job!" or "Thanks for all you do!" You can expect to be thought of as less than human and unintelligent enough to fall for a psychological ploy such as a verbal pat on the head with no actual reward attached, only depleted acclaim. You can expect to be blamed and complained about/to anything that a member does not like and you can expect to feel alienated by your colleagues (white vs blue vs red collars) as they do. You can expect to be betrayed by people who you thought you could trust because they wear a uniform that reads "Onelife", but their allegiances are to themselves. Promotions are hard to come by. You can expect that what ever you do will be defamed in favor of the one who is seeking a promotion (should you stick around long enough to see one) when they speak to the GM/AGM about being considered. You can expect when someone gets ahead it is because they gave theirs away and cut off someone else's in the process. Parents, this is an EXCELLENT starting job for an unruly or spoiled teenager. It will show them first-hand just how dishonorable and iniquitous working as a taxpaying adult can actually be.

Unmanageable and unrealistic expectations for sales lead generation. Upon being hired, you are expected to generate at least 15 new leads through tacky guerrilla marketing efforts (door hangers, putting flyers on cars in public and private parking lots, and badgering uninterested consumers in public areas such as malls and the sidewalk) with the promise of 15 corporate-generated leads. 

If you do not meet your minimum requirement of 15 new leads per day, you are not eligible to part of the rotation for corporate-provided leads (telephone inquiries, email inquiries and walk-in traffic) and corporate NEVER fulfills their end of the agreement with the 15-leads they promise. You are lucky to get two or three new company provided leads in a day. So essentially, you're punished for not holding up your end of the bargain, but even if you do, the company does not acknowledge their failure to uphold their end.

Additionally, business practices are unethical at best. While Executive Management encourages solutions-based selling and instructs you to cater to each prospective member, middle management trains new employees to mislead customers and to make promises that cannot be honored.

Balance between personal and work life is completely disregarded at this company. You are promised two-days during ever seven-day span, however days-off are not always honored with only seven total days off being scheduled over a 30-day period.

And last but not least, compensation is laughable. You must meet a 80% of your personal sales goal, or you WILL NOT be paid full commission. Even though the company's business model is dependent on Net Members (joined members vs cancelled members), Membership Consultants are NOT paid per each new member sale. If you sell a membership to a family of 5, that counts as ONE sale towards your personal goal, yet the company would count that as 5 new joins on their Net Member report. Commission structures are essentially punitive and base pay is a joke.

It's an alright place to start a personal training career so long as you accept you will most likely not be able to pay your bills any time soon which is unfortunately probably semi-common in this industry. Some of the higher ups are fantastic, some are honestly not particularly in touch with how the company is actually executing as far as quality. Some of the higher ups are committed to making their trainers amazing as far as education. 

My experience has been very love hate. On one hand there are a fare amount of opportunities to learn and become a better trainer. On the other hand bills have constantly been an issue in my entire experience working for this company, and in spite of a friendly culture there is a lot of mismanagement going on here with people, for example new trainers being hired when existing ones don't even have their schedules properly loaded to have enough hours to pay rent, much less have a life of any kind. One of the trainers gave the fitness director their notice and within 48 hours seemingly the entire staff knew when quite frankly for many of them they shouldn't have known. There's a lot of being friendly to each others faces but a lack of actually taking good care of employees. I saw someone's client pass away and corporate basically pocketed the remaining money, including that which was billed after the client die. It's a very yin yang culture of friendliness and education whilst poor compensation or schedule management is present. 

They facility is beautiful, but there is much more than meets the eye, management is terrible, abusive, and down right disrespectful. As a housekeeper you earn no respect. You have a pretty nasty job dealing with bodily fluids, stains, dirt, things you didnt know bodys could produce, yet the pay is very subpar, pay is $8/hr, $10/hr would be much more appropriate. Back to the management, lots of sexual harassment is present among managers, they will say masty things behind peoples backs, they do not appreciate anything you do, in their eyes something is always wrong, they will not listen to your complaints or your ideas to better the establishment. They will lie to you, threaten you with termination if they’re not in the mood to coach you. Its like working in a High School full of raging testosterone. Do not work here, if you valie yourself, have any bit of respect for yourself stay FAR away. I have seen people break down and have work bother their home life from the things they have gone through here, managers have gone as far as harrasing them on their days off about the facility. It IS NOT WORTH IT, an imternal investigation would reveal terrible things about this place, I am lucky enough to have moved on from here with my sanity.

What is the best part of working at the company?
There is no best part of working there as a housekeeper. 

What is the most stressful part about working at the company?
Being micro managed and having to chose client satisfaction over family emergencies and oersin heath threatening reasons as a housekeeper there.

What is the work environment and culture like at the company?
Work environment is very stressful for a housekeeper and they are unappreciated of all the initiatives that they housekeepers do to keep the place clean and welcoming to and for the clients.

The culture is client based satisfaction over any and everything. 

What is a typical day like for you at the company?
Constantly cleaning up behind people who do not follow posted signs, dealing with clients lying on you, clients trying to set you up for failing, supervisors taking the client's side over the employee's.  Not being able to take small breaks when needed. Supervisor not caring about the safety of employee's with disabilities within the facility,  supervisor making self look good by writing falsified statements about incidents involving employee/employer relations.

While working 9-5 on a normal day at work, I would answer myriad phone calls, greet hundreds of customers, and fold and handout fresh towels to each visitor, among other numerous responsibilities. Management, although generally kind and courteous were rather unorganized and were not the best communicators. I was given little to no training and aside from two exceptions, those who did train me were sloppy, discouraging and on occasion rude. The hardest part of this job, other than the lack of proper training, was how I found myself as the gatekeeper of a huge operation, but with the least amount of power. Understandably, there were things that only managers should help with or answer, but more often than not, even if I knew the answer to certain questions (ex: membership prices), I wasn't allowed to give out general information and was at the mercy of whoever wanted to make themselves available to help me. I also did not enjoy standing for nearly 8 hours a day. However, aside from many moments of supreme frustration, I enjoyed gaining report with regular customers and finding new customers to befriend and invest in.

What is the best part of working at the company?
Nothing. execpt free gym membership.

What is the most stressful part about working at the company?
The GM avoided trying to give me a raise after being the only maintenance tech who knew how to get the gyms up and ready after the corona virus epidemic. The only tech who knew how to do a complete decontamination of the buildings. I busted my ;;; for him and he gave me such a hard time about getting a raise. I left. All the other GM's gave there people a raise no problem Mine. avoided it like a plaque. 

What is the work environment and culture like at the company?
Ok. Would not work there again. Least not at that location. No pay for to much work. No training on equipment. Hard to get parts. Major parts. People just destroy the equipment. They will even use the equipment when the out of service because cable is ready to break. They don't care

What is a typical day like for you at the company?
Sucks. Customers bothering you. You come in the next day with out of service signs and no explanation of what's wrong with the equipment.

What is the best part of working at the company?
Gym Membership, Experience training diverse groups of people, Training Staff

What is the most stressful part about working at the company?
Sales expectations, horrible layout, poor maintenance, inexperienced trainers, low pay vs experience, very junior management, senior management with no fitness experience, hypocritical employee handbook, consistent failures in operations

What is the work environment and culture like at the company?
This is a sales environment disguised as a fitness center. There is more pressure to bring in new clients rather than maintain those who are already working with a trainer. The Regional GM is standoff, doesn't not speak to staff. The DMV Clubs run everything even though the cultures are not the same.

What is a typical day like for you at the company?
When working with a client it is great. We are limited on the number of floor hours, paid time in the club when not working with a client. If there is a Smart Start scheduled by member sales they probably will not show up.

I loved my first few months of working here but then the supervisor is a christian lady who thinks she's better than everyone. She purposely would put pieces of trash on the floor just to see if we would clean. She asked me the day after when i was scheduled working with her if i knew who closed the day before because whoever it was didn't vacuum or clean because she left pieces of trash under a bench to see if they picked it up. I told her that me and my coworker closed and that she could check the cameras that we did clean but for her to do all that extra stuff in so unnecessary. she would also put me in the baby room with 6 babies all by myself didn't care if i was stressed or not and would do that frequently with other co workers not acknowledging how hard it is to supervise 6 babies at a time some too them being newborns. the kids club is full of girls which means theres always gossip especially from the supervisor 

What is the best part of working at the company?
Working at the front desk and greeting the members and prospect members.  When you greet them with a smile and warm conversation they tend to open up about what they want in a fitness facility.

What is the most stressful part about working at the company?
Trying to answer people complaints or trying to calm down the teenagers who often times can be stressful.  They have a lot of energy and needs to be reminded this is not the park or a daycare center keep the noise down.  We have a lot of seniors who often times leave because it can be too loud.

What is the work environment and culture like at the company?
Very diverse atmosphere and it is pleasant to see that.  The front desk is diverse, the personal trainers are diverse from all ethnic background.  I like to see this, because the public when enter the gym they love to see a well diverse staff.

What is a typical day like for you at the company?
Joyful, engaging, happiness, rewarding, exciting.

Top Job Titles	Average Salary
Personal trainer 3 salaries reported	$23.00 per hour
Fitness director 7 salaries reported	$39,514 per year
Front desk agent 8 salaries reported	$11.08 per hour
Membership manager 3 salaries reported	$34,000 per year
Pilates instructor 2 salaries reported	$45.00 per hour

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