dental assistant

dentist

dental hygienist

practice manager

treatment coordinator

Onsite Dental

I started out as just another office administrator, slowly learning the way and flow of the office. When I first started I was doing audits, my main goal was to go through the patients charts and see who was due for what treatment while adding these patients to the schedule. Then I was tasked with doing a server installation and setting up a cloud based x-ray platform. Once I had successfully accomplished the aforementioned task, I was slowly given more important tasks to complete including credentialing the doctors with insurances, database maintenance, training other employees, resolving issues with patients, resolving issues with employees, creating a productive schedule for the doctors, and payroll. 

As I started to continue my education further I was given more executive tasks to perform such as handling accounts payable, accounts receivable, creating balance sheets, and excel documents to show our P/L. 

Through my time at Onsite Dental I learned that teamwork is crucial to completing any project in a reasonably timely fashion. I have also learned to identify the strengths and weaknesses of a team member in order to delegate a task to the right person and ensure the job gets handled appropriately. I also developed strong interpersonal skills as well as various problem solving and problem approaching techniques. 

On a average day I reported directly to the owner of the business. On the Friday of each week I would generate reports to show the owner and main doctor that explains treatments billed and payments collected. 

The hardest part of my job was how to take on the various projects I was given and get them done in a timely manner. In the beginning I wasn't used to all the various factors that would tie into the workload required to complete each tasks. However as time went on I was able to catch the flow of things with ease.

The most enjoyable part of my job at Onsite Dental was the fact that I was able to work independently and had complete trust of the owner, the staff, and the patients. I thoroughly enjoyed my time here however this position had no more opportunity for expansion.

Working at this dental office was one of the most frustrating professional experiences I’ve had. Dental assistants were expected to do the bulk of the work, everything from patient care and charting to sterilization and even front desk support, but were paid the lowest wages in the office. There was little to no recognition or appreciation from management, despite how much the assistants kept the office running day to day.

Upper management was primarily focused on pushing Invisalign, sometimes inappropriately recommending it to patients who weren’t good candidates. This made many of us uncomfortable, especially when it felt like patient care was being sacrificed for sales quotas. It created an ethical gray area that many staff members didn’t agree with, but leadership was not open to feedback or concerns.

The office environment itself was chaotic. There was no consistency with the team, staff turnover was extremely high in every department, from the front desk to hygienists and even doctors. It felt like there was always someone new starting or someone leaving, which made training, communication, and patient care difficult. Patients frequently asked why they never saw the same faces, and honestly, it was hard to give them a reassuring answer.

There was also very little structure in place, schedules were poorly managed, supplies often ran low, and management communication was inconsistent at best. When concerns were raised, they were either brushed off or met with defensiveness rather than constructive solutions.

If you’re looking for a dental office where your hard work is acknowledged, your time is respected, and patient care is truly prioritized, this is not the place. There are far better offices out there where you’ll be part of a stable team, grow professionally, and actually feel like a valued member of the practice.

From my experience at Onsite in everett it could be a wonderful place, however, from my experience many things needs to change for this place to get better reviews. The schedule is slammed on the hygiene side and rarely will you get help with new patient exams which are always done on the hygiene side. You will be expected in a hour and a half to do Fmx, PC, Io photos, enter all existing work and complete a cleaning or start quads, but make sure you leave at least thirty minutes for comp exam and treatment planning along with collecting money, and turning over your room and complete chart notes. The computer system has alot of issues so be prepared to log in and out all the time and there isn't a way to treatment plan and have the x-rays up at the same time. The bonus system is a joke basically the only way for hygiene to bonus is to hit the production goal every single day or you must make up for it the following day, but good luck as the schedule rarely allows for you to hit your goal, but others will bonus based on patient reviews and monthly production reached, but remember you won't bonus. There isn't a bathroom, which personally isn't the end of the world you just have to walk a little. Parking is the worst, wear rubber boots for the rain and be prepared to walk a good ten minutes to get to the trailer.  These are just a few things to keep in mind and it is important to make a decision based on your own experiences. I could list a million other negative reasons, however, no place is perfect but I do believe everyone deserves to be treated with respect from the dental staff to the patients. I'm a huge believer in the old saying " take care of your employees and they will take care of you." 

I absolutely love working with Onsite Dental as a practice manager. The job responsibilities and expectations were clearly discussed during the interview process and didn’t change upon hire. Regional management is outstanding. They are there to help you succeed. This may be labeled a DSO, but Onsite is certainly above the cut. They care about the employees and the patients. Communication amongst corporate folks & management is stellar  They’ve recently expanded corporate teams to make management jobs even easier (like an RCM team for insurance claims!).

Working in small quarters can be challenging, but being there for your team and building solid relationships keeps everything running smoothly.

 The benefits offered are excellent , the salary is decent, and the expectations areachievable  

I highly recommend pursuing a career with Onsite Dental

Wonderful company to work for with awesome benefits. Love that my professional opinion and recommendations are respected.

Don't have to worry if patients cancel or fail to show, I am not asked to clock out. Full time hours regardless of schedule. Able to take time off if needed as long as planned in advance as to not inconvenience patients.

Small quarters require that everyone get along. Monthly meetings to share suggestions, recommendations and problems are held to assure a great working environment.

This company started out caring about the well being of their employees and patients. Even though there were a lot of management issues, it was decent enough to stay. In the last 3 months, so many changes have come about that emphasize only production at the cost of patient care. Micromanaging has become the company motto and being connected to certain people is the only way to have job security. This company could have changed the corporate dental culture but turned into another factory forcing unethical dentistry.

I have been with this company since 2015. I did leave for a short while but came running back right away. I was just curious to try something different but soon realized that Onsite Dental was the company I want to continue and hopefully finish my career with. There is a lot of support here when it comes to management. I have a great manager and regional manager! Communication is key.  I have a great team which is a bonus. It's very easy to have a great team here since we get so much support and that makes us come to work happy.  Benefits are also a great bonus.  I have been with other corporate dental and this by far has the best benefits!

I started as a Dental Assistant with Onsite Dental a few years ago.  I'm now a Practice Manager over one of their mobile dental routes.  I have really enjoyed my job and feel supported by the company.  I manage a busy office and have been taught and supported as I grew into my position.  My team is fabulous, expectations are realistic, and we have the autonomy to make our office feel like home and provide a great experience for our patients.  Love, love, love this place.

haven't worked with such talented group of individuals that really care about people and driving a positive work environment in such a long time. i've been with this company over a year now and still enjoying every minute of it. can't beat the outstanding leadership team, both clinical and operations in helping this make a great company to work for. the leadership truly has a hands on approach and understands every aspect of this industry to then inturn provide the best guidance and leadership this company deserves.

This was a good gig while it lasted.  The work/life balance was wonderful. As long as you were doing your work management would leave you alone. I learned about all things dental and am now an expert in servicing dental related equipment.  
I was part of a downsizing as the company is spending more money then it takes in, otherwise I would still be there. 

Hardest part of the job was being laid off. 
Best part of the job was the people and the relaxed attitude.

Top Job Titles	Average Salary
Dental assistant 65 salaries reported	$28.78 per hour
Dentist 60 salaries reported	$264,125 per year
Dental hygienist 38 salaries reported	$59.14 per hour
Practice manager 3 salaries reported	$64,500 per year
Treatment coordinator 3 salaries reported	$18.50 per hour

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