deputy clerk

clerk

training specialist

operations assistant

business intelligence developer

Orange County Clerk of Courts

The Orange County Clerk of Courts is not your typical government agency. We place high value in the satisfaction of our customers and strive to create positive experiences each time. I started working here in an entry level position immediately after college graduation and have been able to stay and grow within. I have been afforded many opportunities to develop my leadership skills, network within the community we serve and grow professionally.

There is a lot of longevity in employment which speaks to the stability and positive work environment. Even though our organization has not seen salary increases during these tough economic times, our employees are engaged and recognized creatively.

We approach challenges in a systematic way and have implemented systems such as Balanced Scorecards and Performance Excellence as tools to continuously improve.

Good opportunities for advancement; mentoring program, CPM program company paid for all expenses, culture depends on which manager is ahead of your division some use more scare tactics than positive; concerned more with outcomes than employees.  Made some of the best friends as co-workers there.  I was given a promotion to Special Projects Coordinator; however, it was difficult for  me to completely perform all duties for this position while I was made to continue to train new guardianship auditors because I did it well and very efficiently.  New management came in and changed culture of the office and people were no longer happy. That is why I chose to find other employment.

You do a lot of work for low compensation. There is only one culture in this organization and if you don't fit in then it's a struggle everyday to do your job is a happy way. You run into a lot of attitude from other employees although there are some people that are great to work with. There are some judges that do not make the job easy and are not easy to work with. The good thing is there is a pretty good work-life balance, most judges do not like to stay past 5pm and will make the effort to leave on time, but its not always possible.

Staff is disrespectful to customers, also to employees. No sense of belonging depending where you’re placed. Assistant managers make disrespectful comments and aren’t held accountable. HR doesn’t do anything about your issues at work but they act like they care. Division manager was great and encouraging some staff helpful and caring. Great job with a lot of bad apples. 

What is the best part of working at the company?
Opportunities for growth. Excellent benefits. 

What is the most stressful part about working at the company?
The type of work and the customers we have. 

What is the work environment and culture like at the company?
Empowering and team based. 

What is a typical day like for you at the company?
Always busy but rewarding when we get to help our customers with their needs.

Over the years the Clerk of Courts Office has lost its interest in the employees who work there. Dedication and years of service no longer have any meaning. Pay raises have no existed for 4 years and the health benefits are expensive and not very comprehensive.

If you apply yourself, you can make headway but moving up is slow going. Division Managers have too much ability to interpret policies how they see fit, which creates mini clerk's offices within what should be one employer.

Over the years the Clerk of Courts Office has lost its interest in the employees who work there. Dedication and years of service no longer have any meaning.

Your local slow government job! Bad benefits! Managers think they own the place! Horrible cold hearted people including the chief clerk who thinks she is the queen of the universe and never does anything for their employees.

The leadership is incompetent but the employees are very hard workers. I would not recommend aspiring to move into a leadership role within this company because you are not supported and valued as a leader.

Top Job Titles	Average Salary
Deputy clerk 4 salaries reported	$19.00 per hour
Clerk 1 salary reported	$22.94 per hour
Training specialist 1 salary reported	$57,210 per year
Operations assistant 1 salary reported	$31.85 per hour
Business intelligence developer 3 salaries reported	$102,033 per year

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