OrthoCincy

Where do I begin? I had a lot of excitement and hope for this job. As a orthopedic clinic with over 30 providers, you don’t have to be certified, to be a MA or Ortho tech. Just have a medical certificate of sorts, many are ATC, Former CNAs or ER Techs etc. They set you up with a “trainer”, who is just a kid who’s worked there a year. They expect you fully trained in 4 weeks, but do little to ensure you are on top of it. I spent the first 4 weeks rooming patients, when I should have been doing a lot more, such as injections, ordering etc. Even after bringing this to mgt attention, asking to switch trainers (second trainer was more hands off/helpful), I was met with a “final disciplinary warning”, for not “catching on fast enough”, to no fault of my own. They say they will put you on a team, but you’re rarely with the same provider. I was fired due to their inadequate training. You wonder why they’re always hiring? That’s why. Also don’t miss any more than 2 days in 3 months or they’ll fire you for that too, no matter the reason.

My coworkers, even the trainers were super efficient, cordial, on top of their game, everyone made me feel welcome.

The providers are awesome people with their own individual specialities and are a pleasure to work with. Everyone there is very competent and cares about their patients. 

The issue is with mgt and their inadequate training of new hire MAs.

Poor management, too much favoritism. No 15 minute breaks. You take lunch when 1 of the other employees tell you to go (depends on what they have planned that day) Foul language at the front desk, too much drama & others threatened by your worth ethic if you show you can do it, it is a simple job, but too much stress from within. Nurses bring everybody down with their drama & talking about patients & others employees & just not wanting to be there. Too much goofing off up front. Not worth it for little pay. Unfair scheduling. Long days, usually on Fridays so the favorites can leave. They are running an add every week for 1 open position or another. HIGH TURN OVER while ones that have been there for a while good off. And the ones who have been there for a while like it, why would they go work somewhere else when they can stay there, do nothing, boss everybody else around & get paid to do so? STEER CLEAR!!!

The job itself was alright. Management was awful and gossiped behind peoples back to other workers. Very cliquey, pay is bad compared to other places. Doctors are mean to lower workers and since they own the place they’re just allowed to be. If an emergency happens you cant leave without being wrote up. If someone calls off they put the people who already worked 8 plus hours names into a hat and if you get picked you have to work another 5 hours or youll get wrote up (no exceptions, seen single parents needing to be home w their kids get a point for not doing it). Raise system is based on peer reviews. They throw you to all the locations every day with sometimes less than an hour warning. Countless times i drove to my location and was told to drive another 45 mins somewhere else. Hardly any compensation for that. Never get any thanks from management. Management micro manages everything. As far as receptionist goes there is way too much responsibility and workload for the pay and 25c raises once a year with no thanks. Management picks favorites. Overall awful experience 

Spent over 9 years here. Unqualified Leadership. Upper management promotes staff that they know they can control and manipulate, this is to keep the culture away from benefiting the employees or actually helping them with any issues that may need resolved. Unfair work loads. Unfair salaries. High turnover rate. Inadequate training. Doctors are blind/ignore the real issues regarding Employee and Employer relationships.  They treat ALL employees as if they are disposable. It's very sad. Impossible to even take a 15 min break, yet they yell at you for missing it. Complain or ask for help because your workload is literally impossible to manage, they will turn it around and make it your fault or add to your workload. Yet the lady next to you literally has done nothing all day.

I can't say enough good things about working at OrthoCincy as a Physical Therapist.  The other reviews are clearly from a different location that must have had some issues prior to the company merger.  I worked at the Fairfield and South Lebanon Physical Therapy locations for a total of 6 years and had great support and interaction with peers and management.  They encourage continuing education and provide a great budget towards various CEUs and certifications.  Very competitive pay with great benefits provided as well including extensive PTO, 401k match, profit sharing and great health care options.  Highly recommend.

If you have good work ethics then do not apply. Hard workers are over worked professionalism is not a requirement nor is it reinforced you will only find yourself being dragged down mentally and emotionally as you watch yourself work hard while others goof off and get away with it. I've witnessed foul language at the front desk by staff, leads tend to be over worked and stressed out upper management are not consistent or follow through and doctors show no support to their staff it's as if they live in a cloud and aren't to be bothered with staffing  issues or concerns. It's truly a disappointing place to work. I will say some doctors are truly good doctors who are focused on patients.

There is no room for advancement. They almost seem to try to stifle your career so you won't be able to go anywhere else. When I got hired they told me I'd be able to learn a lot of different coding by them switching us through all the different Doctors they have there so you'll be well rounded. That was a flat out lie. They pick one person to learn everything and everyone else is stuck on the same stuff for YEARS literally years. Then when that one person who knows everything leaves the company the rest of the department is screwed and we look stupid because nobody knows anything. They never learn glad I am out of there. 

Since their merger and becoming OrthoCincy, this company has lost its focus on its employees. It used to be a happy place and the employees were noticed a lot more, but since then, employees are just ever rotating and changing numbers. They have lost several really good employees since the merger because of this. It's all about the money to them there now. I know that if patients aren't coming in then the company makes no money. But overworking staff and giving them added responsibilities without helping or compensating them for this does not ensure the happiness of their employees. Hire more people, pay your people well, say thank you and treat them with respect and you will do better. Also, GOSSIP there is rampid!

What is the best part of working at the company?
I can't even think of anything. Sad but true!

What is the most stressful part about working at the company?
No support from Management and they pick you apart at every opportunity.

What is the work environment and culture like at the company?
No talking or making friendships. The turnover rate is off the charts. The doctors are clueless of how much money they are losing daily by poor staffing. Noone can stand the constant abuse by Management.. The Management on the second floor at Edgewood needs cleared out!

What is a typical day like for you at the company?
Trying to work without someone watching your every move. Very Stressful and no team environment. Very petty

I enjoy the daily interaction with patients.  It is very satisfying to help patients that are in pain or in need.  The docs that I work with are friendly and provide helpful training so I understand their specialty better which allows me to assist our patients better.  I have a good manager that knows and understands the positions she oversees.   I can go to and she will help whenever I need it.  I have seen them promote staff and try to help staff continue to grow.  They have professional development benefits and tuition reimbursement.  I am looking forward to being able to grow with OrthoCincy.

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