territory sales

clinical nurse

OrthoIllinois

Management is never trained properly.  They promote from within and then they demote their staff back to peons.  They promise you a certain pay raise, but there is no follow through.  You will never see the pay they promise you.  The physicians are nice, but there are a few of them that are not pleasant to their staff.  You are expected to work Long hours And even if you have a family emergency, they do not care.  They care about their revenue and costs.  They will inform you that because they are understaffed, no one is allowed to leave and you will need to figure out how to solve your issue a different way.  There are people that are favorites at ORthoIllinois and if you are one of them, you can do no wrong and you are permitted to leave early with no replications.  Pay is not great.  Benefits are good, but that is the only positive thing they have going for them.  Management does not back up their staff.  They can’t keep an Human resource person as they keep leaving every 3 months.  Upper management is never around for complaints or concerns.  Always traveling to other clinics.  Meetings are mandatory and last 1-2 hour to 1 hour and are never during the working day.  You are expected to arrive 1 hour prior to clinic time for all meetings.  Staff disappear on a regular basis. Some cinical staff disappear on a regular basis and certain ones pick and choose which patients they want to room because they never want to room a new patient that takes them longer time.  All clinical staff are expected to stock rooms and supplies, but if you are a clinical lead for a physician- you are exempt from this along with many other tasks even though they say that they treat everyone as equals.  Don’t trust them.  I would highly think twice before applying for any job with Orhtoillinois.  They push people out the door and do everything to make someone quit so they don’t have to pay unemployment and fire you. Most people are with Orthoillinois for 2 years or less.  Turnover is very high.  If you are a hard worker, you don’t want to waist your time as you too will leave after a few years.  If you are in with the Rockford crowd, you can do no wrong and get promoted to management even without a degree.  For those who have a degree and qualify for a position- you will never get it.  Good luck to you if you adventure to OrthoIlinois.  Best of luck. You will need it. 

I worked in the marketing department for 3 years, and my direct manager was always fair and understanding of all my concerns and needs. I was given a great deal of freedom and latitude to pursue projects that I felt were important.

Family/work balance were respected, and I always felt like my manager genuinely had my well being in mind.

Our department seemed to have a greater amount of freedom than other departments, but that's just the nature of our department. Other departments were more demanding in that regard due to dealing with patients or needing to take calls.

I left for greater career opportunities. I didn't feel that I had an opportunity to move up as I was the only one in the company in my role.

For the most part, everyone I interacted with was pleasant and fun to be around.

The organization does have some transparency/communication problems. The rumor mill could be pretty bad, and upper management could have solved much of that by communicating changes in a more timely manner.

My favorite aspects of the job were being able to build tools that directly impacted patients and internal stakeholders.

Oh yeah, the Christmas party is amazing.

I have worked for this company for a while now and when I first started it was an absolute wonderful place to work. The managers knew who you were and kept open communication. Orthoillinois has since grown from a small local business to a large organization and the focus has become more about money and less about employee satisfaction (which in the long run is what will provide the best patient care which this company's focus should be). The employees are way under paid for the job duties they do regardless of experience/title/degree. The staff that have been loyal and have worked hard for this company and grown with the company are used and abused, while new staff coming in are making more money and have limited job duties.  I continue to stay here for the accommodations they make for me and my family and my loyalty to my physician. My current Manager is doing her best with what she has and my issues and frustration are primarily with the upper management or corporate of this company. Orthoillinois has amazing physcicans and they provide the best care and I would not take my family anywhere else, but working for this company has its ups and downs unfortunately more downs then ups. 

I worked here for 14 years.  Over the last 4 years the company changed. I stayed as the doctor I worked for was fantastic. Management encourages employees to watch other and "report" each other. The Clinic manager is terrible. The best part about the management is that they are never around.   They say they strive for patient satisfaction, that is no longer the case. The patient is just about the bottom line, MONEY. The doctors have to see a large volume of patients a daily.  Employees are to steer the patient to the in house physical therapy, MRI etc. Employee are not provided with enough of a team to complete tasks. Very few of you fellow employees will help each other out. Do Not get me wrong, there are some great doctors and some not so good. Working hard here means nothing to management.  Management will ask for your input and when you ask for help with tasks you will be targeted. Do not vocalize your concerns. The Rockford office has better management than the Algonquin office by far. I wouldn't recommend anyone I know to take a job here you will not be valued.

This company has no loyalty to its employees but will work you like a dog! The management is the worst I have seen in my working career. Lying and cheating is the norm with management. If the management doesn't like you, they will pick on you and bring false accusations against you so they can write you up. The employee turn around is so severe, you are often left to work alone because it takes forever for management to replace the employee and because people are leaving this company at an alarming rate. People that have worked there for many years, are leaving because they can't take the abuse anymore They used to have bonuses which made the job a little easier to handle but they've taken those away. PTO is a joke! They tell you, you will get three weeks PTO right off the bat. What they don't tell you is, you will have to work all year and not miss a day to get those three weeks! If you don't have the time in your PTO bank, you can't request any time off. You can't make any future plans for vacation because they won't take any requests that are farther away than three months and you have to have the time before you put your request in. Terrible company!!

You will learn a lot from working here. This was something invaluable that I took with me. However, the workloads and pace expected of work to be completed can be heavy. A lot of floats are hired with ZERO medical knowledge, and if you have even mild medical knowledge you’re expected to teach people who don’t even know their ABCs how to read. In my opinion, people who don’t know basic anatomy should not be working at an orthopedics establishment. You’ll find that as your work load increases, others will be allowed to slack either due to laziness or lack of knowledge. Management has a “gotcha” attitude towards employees and has driven out good amicable management. From my time up till 2023, pay was atrocious. By the way new employees with zero medical background or credentials will be making more than you. My advice is if you’re going to work here, be strict about the salary you want and have them negotiate, especially if you have ortho, family practice, or ER experience. They desperately need competent people and need to stop hiring unqualified individuals from the referral system 

I worked at OrthoIllinois for 5+ years.  A perfect example where you have great potential but terrible management.  Great ideas, poor execution every time.

Their management, both upper and lower management, is compromised of employees who are "yes people", not the most qualified people.  Most of them do not have any business schooling.  Including their chief operating officer who is an OT with no business education.  You can hire as many consultants as you want to do in-service management seminars and it still will not replace a business education.

There is also a pattern of uneven work distribution amongst the entire organization.  There are hard working employees who are given more work and under achieving employees who get away with doing hardly any work.  If you're looking for the land of mediocrity, you've found it!

Privately own physician practice is an antiquated business model and so is OrthoIllinois.  It will be bought out by a major health system in 5-10 years.

The interview process was not horrible. They did take about a month to get back to me on a decision. I was placed into one of the most toxic departments in the building. It was well known that the department was toxic.You had few who actually worked and communicated, pitch in and help when needed. Originally manager was amazing. Very kind and would listen and try to wok with you. New manager came and it went downhill from that point. Was given extra tasks and duties without proper PPE. Went through proper chain of commands to report and fix issues, nothing was corrected or further looked into. HR never held up to commitments made. New manager did not handle the Pandemic well, took this opportunity to "clean house" of people who did not conform to who she wanted them to be. Doctors can and will talk down to you without getting in trouble. The company is provider owned basically they have a say in EVERYTHING!!

I worked for this company for a little less than two years and worked in two departments at this time. I had the same manager for both departments and she lacked management, was not approachable, and she would never recognize your hard work for going the extra mile. I would be told I had to train without even be given the option, even though that was something never discussed in my interview. Both departments I worked for were always understaffed, poorly managed, if you were not liked by your boss she would purposely try to get you in trouble. There is no way of moving up in the company. HR changed about 7-8 times within less than 2 years, issues or concerns would never be resolved. The pay is poor for how much work you have to do, its mentally draining and toxic. 

When I first started at Orthoillinois, I was so impressed with the organization! The benefits that the company offers are amazing. I came from a company that pretty much offered nothing. When we had our first all staff meeting we got to meet coworkers and management. The energy that came off of the managment team and coworkers inspired me to do my best. I was in aww with the organization and how they pride themselves on patient care. The relationships that you build with coworkers make it a team work environment and makes you want to come to work everyday. The managers and leadership really does try to make each employee feel important and essential. Orthoillinois is truly a great organization to work for and has so many growth opportunities. 

Top Job Titles	Average Salary
Territory sales 1 salary reported	$87,500 per year
Clinical nurse 1 salary reported	$28.50 per hour

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