housekeeper

kitchen team member

janitor/maintenance

home health care aide

front desk receptionist

Our House Senior Living

There's not much good I can say about my time there. 
The good - Some patient's were absolutely amazing and I will always remember them and a couple co-workers. You can pretty much come and go as you please for 15 mins as long as one person is in the building at all times.
The bad -  Management is an absolute joke, they don't know what they're doing. The director would rather sit and eat in her office watching the assistant director get kicked and beat by a patient (I've watched this happen) and get mad when she's asked for help in a situation. The assistant director tries her best but can only do so much and is very visibly worn out doing both her and the director's job. To put it short the directors only there for a paycheck, she couldn't care less about anyone else. As well as the patients are supposed to be screened before entering the facility to live to keep maintain the safety of everyone (the director's job), I've seen patient's literally drag my coworkers by thier hair over counters and walls, patients fighting patients often times my coworkers and I would go home either bleeding or with bruises and scratches on our chests faces and legs from overly aggressive patients. They don't care about your physical or mental health. Theyre so understaffed because everyone wants to quit so often (most don't make it longer than a month) good luck ever getting a sick day or pto or any day off once they've scheduled it for you. The "senior" workers (5 plus years) are all very snotty and very horrible to anyone just starting. They say its an entry level position but god forbid you don't know how to do one part of the job and whatever you do you better not get it wrong because your being watched and they will glady yell at you for it.

The directors are rude and gossip all the time, residents are all extremely depressed because nobody that works there cares about them, cleaning in the rooms is done maybe once a week, the assistant director refuses to listen to your schedule needs and won’t help you work around them or help find someone to cover, half of the employees have no clue what they are doing and the training is ridiculous. When signed on you are told you will receive six full days of training (following and then being followed) for both working in the floor and when becoming a med passer. so a total of 12 days of full training, i received four days of training altogether. We did get to eat whatever food was left over, which the cooking was terrible but they claimed it to be gourmet cooking, even though it was nice shift working just looking up quick recipes online or throwing whatever food we actually had in the kitchen together for it to get reheated and served the next day. Residents were very poorly taken care of and the directors barely ever interacted with them, they would stage pictures for the companies facebook to make it seem like we did fun activities with the residents but 90% of everyday the residents spent their days in their rooms watching tv. not interacting or socializing, just isolated in their rooms. 

I was “promoted” to HM. The pay was a joke. I got paid almost exactly the same, but worked double the hours. The facility was a mess due to a bad HM prior to me. When I got in, there was little time to train me. Upper management “tried” 2 HM classes but it was mostly a joke. By the time I quit, almost all of the HM who started around the same time had already quit as well. Staff think HM and director don’t do work, but the staff constantly call in, ask to leave or are late. Every other week you must take oncall which many staff abuse. I got no respect from staff especially because of the cliques and acting like they were in high school.  Upper management couldn’t  care less about their staff. If a facility is close to 100% occupancy  they don’t check in on them. But the second a mistake is made, they immediately come to make sure you feel like you are not human.  There is zero training and upper management should know by now that they need to make a change. They have lost an insane amount of RCAs, home managers and directors. 
If you have an open schedule, don’t care about your mental health, or are okay with not getting paid for what they ask of you then this is the place for you. 
I use this place as a learning point. Though it was a giant mistake on my part for trying as hard as I did.

I loved my residents, they took care of me more than I took care of them. The things I learned from them and the life stories I heard are invaluable. I am forever changed after working at OurHouse. This isn't a review of the residents though or co-workers who were also a joy. This company is something to avoid in all facets, professional or residential. They do not look out for their workers or residents. All the company does is provide a building. The heating and AC never worked when we needed them and they raised the rent on residents 2 times and did nothing with that money for the residents. They have no amenities and activities are few a far between. They count on 2 caretakers to care and look after 20 residents at a time and see this as more than what is needed for staffing. They avoid and ignore complaints from family members and staff unless it's something they could get in legal trouble over. The house managers run the company more than the higher-ups do. This company is a laughable excuse for "caretakers." I would run away from OurHouse and anything Keystone Senior Management Services has touched. Yes, you read that right "Senior Management." Thats what they do not care.

Do yourself a favor & not apply. corporate is not trust worthy & will fire all your coworkers. Corporate will sly off after firing all your employees, and walking out both managers, leaving the remaining staff confused, & now you are unsafely bellow staffing levels for your tenants & residents, & you don’t see corporate helping to step in. Then youre forced to work 16–18 hour shifts. Your coworkers have no idea what they are doing, as their only training is a 3 hour online hand hygiene course, giving subpar care. You will have no work life balance & you won’t have the paycheck to show it, since they pay well below average for their areas. people passing medications have had 4 days of training TOTAL. Not a 4 day medication course, but from how to wash your hands to how to administer fentanyl. A task most nurses go to school for for years, and you’re doing it in your first couple months as a healthcare worker ever. 
& the worst health insurance I have ever seen offered by a company. Might as well pay out of pocket. 
Welcome to the living breathing “This is fine,” dog in fire meme. 

The Our House management doesn’t  have clear direction, are not responsive or attentive to needs of those under her direction, upper level management never work and are always on vacation.   
Management says one thing and within hours have changed their mind and decided differently.  Compensation after working 60+ hours a week is less than most of the RCA receive working the floor, always on call, turnover rate is ridiculously high due to poor starting wage for RCA positions.  Upper level management is only concerned about having a head in a bed, not the overall well-being of the residents or team members.  It’s all a financial game, not about the level of care provided for each individual resident.  
Management receives minimal training and has to “wing it” when beginning.  Team members are expected to jump on the floor after only three days of training.  
Highly recommend not beginning a position with Our House.

My MOST favorite thing about my job is all of the residents I LOVE spending time / hearing about their life memories! My LEAST favorite thing would be that it's super irritating when employees are told by management to report any problems / frustrations. When doing so it feels like that opinion is just pushed aside or thought of as unimportant / irrelevant. WE need better management with an educated background / training. This company & how it's managed in certain locations is unprofessional, unpredictable, disorganized, team work sucks it's all drama & chaos, and it feels like a high school environment with the non-stop craziness. We are there for the RESIDENTS & with all that happens it's very unhealthy for them & point blank NOT right. Quite frankly I would not wanna send my grandparents there!!

Overall, this is a great company to be a part of. The residents I get to meet when visiting our houses light up my day. The work/life balance is good, but when there is a struggle with staffing, it can be hard on coworkers to pick up needed shifts leading to a faster burnout. Compensation is low for beginners but can improve as you move forward. Though the training that is not offered by other places, it is paid and taught in house. Benefits are a little steep, but having the option available is good if there is a immediate need for it. If you show up to work, call in well ahead of time or find a replacement, the job security is tight. There is also the chance to advance in this fast paced workforce if you're dedicated to make a change within yourself for yourself and the residents you care for. Management can be a little tough, but it's hard to care for residents if there is not someone working to keep the ship afloat.

Basically they hire anyone. I worked with a lady at night and was more than 5 months pregnant along and she was so lazy. All she wanted to do was cook so everytime a call light went off i answered it. So then i was expected to lift resident's by myself that were over 200 pounds. When i went to get help she is magically gone. Then i had to clean the restrooms all by myself no teamwork. Her attitude was the worst. I don't even know how she worked in a nursing home or with clients at all. But again they seem to hire anyone. I went to management they acted like they cared. But they had a day shift opening i expressed i would love to do they hired someone else that was it for me. You are so under payed it is rediculous. Fast food chains pay more then they do. It's all corporate run so usually those type of places are more about how thry can pocket money while their minions barely make enough to put food on the table. Just not recommend at all.

I don’t know where to begin there is way more bad than there is good. The staff situation is terrible nobody stays long. Get used to being called in or asked to work a bunch due to staff leaving or people calling in constantly. Management sucks and doesn’t care about staff. Staff are constantly on their phones or outside smoking some of the staff even vape inside. They don’t pay good for all the work you have to do they’ll give you part time status and make you work full time without the benefits. Staff gets mandated and still don’t come in half the time. There’s constant drama and people will talk about you and make up lies without saying a word to you. In fact they’ll act all nice to you when you work with them. It’s an ok place to work if you keep to yourself and follow the book don’t do anything that anyone else does do exactly what they say on paper and you MIGHT have a job 6 months down the road. 

Top Job Titles	Average Salary
Housekeeper 1 salary reported	$22.97 per hour
Kitchen team member 2 salaries reported	$10.50 per hour
Janitor/maintenance 2 salaries reported	$12.00 per hour
Home health care aide 2 salaries reported	$13.50 per hour
Front desk receptionist 2 salaries reported	$11.25 per hour

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