automotive technician

car sales executive

service advisor

porter

finance manager

Ourisman Cars

I would not recommend working for Ourisman at all!  It is very unorganized, no structure and the CHEAPEST COMPANY. Every time they got Saturday lunch, there is a budget and they can never feed a full staff. So many people would go hungry for sales and service because they never order enough food for everyone. Just SAD. Also they have made Lexus their corporate office so parking was terrible. You couldn't even find a parking spot sometimes as an employee.  Too cheap to fix anything, too cheap to hire help  such valet an actual BDC department with real people for sales. They would rather hire a bot to answer leads. This place is just overall terrible. Don't get me started on the one week paid Maternity leave after growing a baby for nine months. You have to spend money in order to make more money. Also sales people have no room for advancement. This company does NOT INVEST in their employees. It is disappointing that they even own a Lexus dealership because it does not operate as a Lexus dealership. 

Management
Management was largely inaccessible and unsupportive. Training was minimal, and new employees were expected to perform at a high level without structured guidance. Requests for tools or assistance were sometimes ignored, even when they directly affected customer satisfaction. Communication from supervisors could be unprofessional at times.

Workplace Culture
The culture felt high-pressure and numbers-driven. There was limited mentorship or investment in employee development. At times, communication from leadership included profanity and disrespect, which created a stressful environment rather than a collaborative one.

The Hardest Part of the Job
The most difficult part of the job was trying to meet customer expectations while lacking proper support and access to necessary resources. Working extended hours without structured training made it challenging to grow and feel confident in the role.

Working at OurismanCars has been an incredible experience. The company truly values its employees and provides all the tools and training needed to succeed. Leadership is supportive, approachable, and always willing to listen. There’s a strong sense of teamwork across departments, and everyone is focused on delivering the best experience for customers. Career growth opportunities are real here—hard work and dedication get recognized and rewarded. The benefits and work-life balance are excellent compared to other companies in the industry. It feels good to work for an organization with such a strong reputation and community presence. The culture is upbeat, motivating, and centered around success. Simply put, OurismanCars is a place where you can build a career, feel appreciated, and be proud of the work you do every day.

People aren’t coming in when you keep bombarding them with emails and texts and phone calls all day! GM wants everyone to make phone calls and emails and texts all day and wear out the maybe’s and turn them into no’s, apparently.  It’s a taxing thing and even if you’ve called everyone already, they want you to call everyone two to three times a day! I don’t have any personal issues with anyone, but the managers definitely need to watch their wording. They still apparently believe in the old-school method of doing things, and it just doesn’t work.

I can’t say much for pay because I’ve only been here a few weeks, but  I probably won’t be here much longer. Compensation is terrible if you can’t sell the extra packages, so you better bet your butt that you can! You might as well work retail or delivery—at least the pay is about the same with much less pressure and stress. 

While I have learned plenty working here about cars from top to bottom and how oil changes and engines are removed. I feel like the work environment has gotten worse over my career here specifically management is out for themselves and often avoid solving problems. The environment is pretty bad even with the new building the co-workers here gives you a bad vibes often leading to arguments and a feeling of avoiding this place. I have to say I do enjoy helping customers come out with a better mod than than when they arrived that the most rewarding part of my day. For them I have no problem going above and beyond to provide excellent customer service. 

The job was fun and was overall ok at first but when the new management came in they had no clue what they were doing. People were leaving left and right and they showed no care at all. When told the reasons people were leaving their response was "I'm prepared for people to leave". They constantly overworked us and would point the blame on us for being slow or missing things while handing us more and more work to do before we even finished our current car. They also get mad if you tell them you won't work past your working hours and say your being lazy and don't care for the money or the customer. Do not work here if you value your sanity and free time.

What is the best part of working at the company?
Working with old employees that were there before Old owner

What is the most stressful part about working at the company?
All of it broken promises place has mold his grandfather then they said that they will renovate and they do not

What is the work environment and culture like at the company?
They only think of money the owners do they do not think of their employees broken promises every day

What is a typical day like for you at the company?
Nobody knows what to do everybody's just standing around expects you to do everything

Field phone calls, follow-up with clients and price the product competitively.
I learned many clientele's wants outweigh their needs.
Management's long term strategy is antiquated.
Hardest part of the job is having to deal with an industry that has a negative view by the majority of the population.  Dealing with a customer's distrust because of previous transactions. The most enjoyable part of the job was interacting with customers.

Automobile industry is becoming a very fast changing industry, given shortage of chips. During the three months I worked there, I worked long hours to connect with the customers and find out their needs.  But I faced tremendous obstacles with General Sales Manager dictating whether or not I can have the car key to get the customer to test drive.  Finally, I had to tell my boss if that is how they play the game, there will not be any car business to sell at the dealership.

This is very disappointing, as my father bought his first car at Ourisman!

Ourisman Automotive. 
This company is experiencing business contraction. 
Management has a less is more directive in downsizing operations and sales to make the owners believe profit is being made while in truth departments are just savings by cutting employees and lowering inventories. 

Which contrast badly with sales personnel who were/are driving by growth incentive pay plans. 
So by management practice of less is more. 
Commission paid employee are in a no win pay shrinking pay environment. 

Top Job Titles	Average Salary
Automotive technician 68 salaries reported	$106,029 per year
Car sales executive 51 salaries reported	$111,176 per year
Service advisor 46 salaries reported	$100,489 per year
Porter 15 salaries reported	$17.10 per hour
Finance manager 14 salaries reported	$183,929 per year

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