inside sales representative

customer service representative

sales representative

closer

claims adjuster

Ox Car Care, Inc

I learned very quickly this was no place to waste time, but why would anyone want to?! I fell in love with the job. The managements passion, the vision they share for us all in the future. I never had a job where the staff was this driven to succeed. Don't plan on milking the clock, because it doesn't happen here. Sometimes the truth in the feedback hurts, but it only fueled me to get better. I had several helpful pushes from my leads and TOs, I didn't know I needed. 

'Only the strong survive' really is a true saying that fits here. You have to be mentally tough, have grit on the calls and not live in your comfort zone. If you're one to give up easily, this is not for you. I love that the whole office is a vibe. The people here are great and always willing to lend a hand.

The company makes it so easy to make money, it's crazy. They outline expectations and it's structured. Follow it and you'll maximize your paycheck off top. Hardest part of the job for me was having to set my pride aside and be willing to listen and learn their process. I come from a sales background, so I thought I knew a decent amount. This was a humbling experience. This job taught me more than I've learned in years at my other job. I've been here for some time now and I earn great money that I never thought I would and every week?! Wild. I'm glad I earned a seat here and I don't plan on giving it up. No place like OX.

I have the pleasure of working at Ox Car Care, and it truly exceeded my expectations in every way. This family-owned business creates a warm and inviting atmosphere that's a refreshing change from the corporate world. 

One of the standout features is the fantastic office environment. It's not just a place to work; it's a place where you feel comfortable and valued. The sense of camaraderie among the staff is incredible, and it genuinely feels like you're part of a big, supportive family.

But what really sets Ox Car Care apart is the incredible growth potential. If you're motivated and driven, there are endless opportunities to advance within the company. The earning potential is outstanding, with the possibility of reaching six figures or more, thanks to a well-structured compensation plan.

Moreover, the training at Ox Car Care is top-notch. They invest in your success, ensuring that you have all the tools and knowledge needed to excel in your role. With their support and guidance, success is virtually guaranteed.

If you're looking for a workplace that combines a family-oriented atmosphere with immense growth prospects and the potential for substantial earnings, Ox Car Care is the perfect place for you. It's a company that truly cares about its employees' well-being and success, making it a remarkable choice for anyone seeking a fulfilling career.

as been one of the most rewarding and motivating experiences of my career. From day one, I’ve felt genuinely supported by management and my coworkers, and I’ve been given the tools and training necessary to succeed. The company truly values growth, professionalism, and customer satisfaction, and that shows in the culture and in every interaction we have with clients.

One of the things I appreciate most is the team environment—everyone is always willing to help each other, share knowledge, and celebrate wins together. Management is approachable and transparent; they listen to feedback and are always looking for ways to make processes smoother both for employees and for customers.

The company also provides excellent training and continued learning opportunities. I’ve gained valuable communication and problem-solving skills, as well as a deep understanding of the auto warranty industry. It’s a fast-paced environment, but with strong support and clear goals, it feels motivating rather than stressful.

Another highlight is how much the company recognizes hard work. There are plenty of performance incentives, growth opportunities, and recognition programs that make you feel appreciated. It’s clear that leadership cares about both personal and professional development.

A typical day at Ox Car Care starts with a team meeting to set goals and boost motivation. From there, it's a fast-paced environment of making outbound calls, following up on leads, and guiding customers through vehicle protection plan options. Hitting my targets and helping clients feel secure about their car coverage made the day especially rewarding.

I learned valuable communication and persuasion skills, as well as how to handle objections with confidence. Every call was a chance to refine my sales technique and grow professionally.

Management was supportive and transparent—always available to provide feedback and encouragement. They genuinely wanted us to succeed and often recognized top performers, which boosted morale.

The workplace culture is energetic and team-driven, with a strong sense of camaraderie. Even though it's a competitive environment, everyone pushed each other in a positive way.

The hardest part of the job was overcoming customer skepticism. Some calls were tough, but persistence and product knowledge usually paid off.

The most enjoyable part? Closing deals and knowing I helped someone make a smart decision for their vehicle. The energy after a successful call—and the celebration with my team—made all the effort worth it.

Working as a manager at Ox Car Care is a fast-paced and dynamic experience that requires strong leadership, problem-solving, and adaptability. A typical day involves reviewing performance metrics, handling escalations, coordinating with departments, and ensuring compliance with industry regulations. The role has provided valuable lessons in strategic decision-making, conflict resolution, and balancing legal and regulatory requirements with business objectives. Management is results-driven, with clear expectations and a structured leadership approach, while the workplace culture emphasizes performance, collaboration, and efficiency. The most challenging aspect of the job is maintaining compliance while meeting operational goals, but the most rewarding part is seeing the impact of effective leadership, solving complex issues, and contributing to the company’s growth. Despite the high-pressure environment, Ox is a place that fosters professional development and offers opportunities for those who thrive in a results-oriented setting.

Regular 7-4 schedule and 1 hour lunch. This company is very unprofessional and unethical! Basically you are telemarketing to customers about an extended warranty about their vehicle. You don't even have their vehicle information but you're lying to customers saying that you do. All Ox Car Care wants is money and money only. Management and staff does not care about you. They send you home early when you are not reaching numbers and they push you and drain you out until you do not care or you want to quit. They keep hiring people every Mondays which I find so weird - probably because people do not want to show up or they end up quitting or getting fired. The job is high pressure sales and stressful. Plus the script is so out dated and vague. If you want to work in a job where customers curse, yell, and verbally abuse you over the phone and want to lose your sanity, then this job is for you. Oh I forgot to mention, holidays are NOT paid and you may be required to work on a Saturday last minute if goals are NOT met. I only took this job because I needed money but thankfully found something else for me.

I had a slow start at Ox Car Care, with no experience in phone sales or even talking to people on the phone. I struggled to figure out what to say to customers and often felt lost. However, after about a month of weekly up-training, I started earning commissions and never looked back. This job is all about mindset; many people get in their own heads, start doubting themselves, and end up quitting, blaming everything but the real issue—their own self-doubt.

The process is simple: read the script and sound confident. Most of the up-training feels more like therapy, teaching you why you shouldn't doubt yourself. Management might come off as pushy, but their passion is all about pushing you to reach your potential and succeed. If you want somewhere to turn you into a beast and make you into someone who doesn’t take no for an answer—no matter what—then this is the place for you. The only outcome for you will be to make more money. But if you want to just get by, then keep looking. Speaking from personal experience, with my less-than-perfect English accent, I was able to start earning $1,500 - $2,100 + a week within just 2-3 months. If I could do it,  literally anyone can 😂just by reading scripts.

The position of sales at this company is a same-call close, high pressure tactics to secure the sale, in the same call.
Hourly vs. commission( commission is almost never hit, even from top performers), NOT PLUS.
This job is not for people who can’t handle the stress of micromanaging (live call monitoring, live up-training, active/inactive monitoring, etc.) and not hitting daily/weekly quota. A majority of leads are cold/warm, cold-call-transfers from Mexico office with some Hot inbounds now and then (price-shoppers, free quotes). The only sales are people who actually want to buy or are interested, if not, you'll just end up selling the price.
High turnover rate (poor employee engagement), poor lead quality (stubborn, cheap old people with or without money). They play very loud music directly over sales floor (customers can also hear the music).
They’ll hire anyone.

Bad management and leadership. Very poor communication. Goals and deliverables are not clearly defined and can change on a whim due to whatever the CEO thinks of on that day. Upper management (which is really just the CEO who wants to micromanage everything) is not aware of what it takes to do the things he asks and will get angry with you if everything is not done within a day of it being mentioned.

Whatever salary compensation is agreed upon in the interview will NOT be honored on your first day. They have a 90 day waiting period before they will pay you what was agreed. Until then expect to earn only 75% of what was agreed. The CEO honestly doesn't care about their employees in the slightest. You are only there to make him money.

They also do not take pandemic seriously. You must work in an office with many other people in a small office space, no social distance, and no masks.

I have never been to a place that rewards my hard work as much as Ox Car Care.  Started as an opener, which wasnt the best position, but im motivated and work hard no matter what im doing.  If i agree to do it, i give 110% all day.  Before my probation period was up i was promoted to a Junior Closer, which was awesome.  My first check was almost a cool G :) Now i can afford my place and have not slowed down.  Last week i was promoted again to a overflow fiance manager, which came more rewards for hard work.  Im gonna kill it here and then be a full time TO making six figures with out a high school diploma, not many can offer that.  This place is also in the works of 401k to go with full benefits.  This place cares about its employees, if you work hard day in day out it doesnt go unnoticed and i am proof of that.  Most revies you read id say are from people who dont work hard, which is a dime a dozen around here.  Work hard get paid, this place is great and dont believe anything bad, best call center i have been in ever.

Top Job Titles	Average Salary
Inside sales representative 1 salary reported	$28.00 per hour
Customer service representative 5 salaries reported	$21.90 per hour
Sales representative 1 salary reported	$23.00 per hour
Closer 2 salaries reported	$2,350 per week
Claims adjuster 1 salary reported	$24.00 per hour

Working at Ox Car Care, Inc: Company Overview and Reviews

Ox Car Care, Inc

Ox Car Care, Inc Ratings

Popular jobs at Ox Car Care, Inc

Salary Satisfaction

Job Seeker Tools

Employer Tools

Browse

Stay Connected