field service engineer

territory sales manager

production technician

test engineer

electrical engineer

Oxford Instruments

Training provided is poor and rushed, leading to a high turnover of new staff.

Equipment quality is poor and poorly tested, sometimes shipping things with known faults to meet deadlines / payment milestones. Ownership of issue then passed on to field staff without further guidance.

Support from HR is especially poor in the US, and borderline incompetent. Seems unable to resolve issues in a timely manner and will actively pursue disciplinary action for minor grievances given the opportunity. (This is more of a recent issue, the previous HR dept was actually very involved and dedicated.)

Zero opportunity for movement, growth or training unless you are office based. 

Pay increases typically vary from 1.5-2%, regardless of overall company performance or individual performance.

Benefits package is poor, pay is subpar for the industry.

Job is extremely secure given the turnover of staff from lack of ability/training.

Concerns from field staff generally ignored, policy decisions are made affecting them without their input.

(Oxford Instruments X-Ray Technology, Scotts Valley, CA)
I loved the work that I did here and the flexibility I had with my schedule. I formed some great work relationships with my co-workers, but the middle and upper management turn-over was so high that it sometimes felt like we were running in circles, trying the same things over and over again and expecting different results.

Look out for the HR Manager, I have no idea how she still holds her position. Her decisions seem to be 100% emotionally fueled and many people have heard her say completely inappropriate things about people who work for the company.

A typical day at Oxford for me was collecting the scheduled work orders for the day and then stategizing the game plan for the team so that the work would be done efficiently and everyone would have their scheduled breaks and lunches.
I learned how to manage a team and work with different chemicals and get tasks completed ahead of time.
My co-workers were great for the most part. But management constatly switched personnel for me to work with.
The most enjoyable part of the job would have to have been the hours and the location and of course, the people.

This place was an excellent learning process for me.  It was head quartered in Concord, Ma.  Sometimes the communication  between the headquarter and us was poor but workable.  The communication between the technicians and the parts that were available to them to complete them work was poor but we managed to keep all of our customers up and running as long as we could. The other employees were kind and refreshing to work with and although we had some difficulties we worked hard to complete the tasks on hand.

Oxford Instruments is a great place with a global reach and vision. A typical day would include correspondence with offices in Boston and the UK as the team would collaborate on upcoming trade shows or ongoing projects. As with any place the most difficult part of the job would sometimes include difficult co-workers, but for the most part I had too much to do to worry about how they affected my day.

Oxford assisted in my professional growth by allowing me to demonstrate what I was capable of and successfully achieving the goals they set for me.  The team I worked with was supportive, we genuinely liked and respected each other.  There were many challenges during the 10 years, closing major offices, acquiring new companies along with dealing with internal pressures of deadlines and workloads.  I am very thankful for the experience and the friends I have made through OIA.

The company is still growing which means that there is a lot to do. It is an open environment where ideas are listened to. It still has a bit of a start up feel which makes it interesting to work in, although some of the processes still need to be developed. It's also international and the products are amazing. Great colleagues, open environment and focus on getting stuff done. Supportive and collaborative environment too.

This is a collaborative, results-driven, fast-paced environment!  If you enjoy challenging yourself and want to work for a company that is receptive to your feedback and really values your work, this is the right place to be. 

Amazing people and machines here- we make some of the most incredible instruments on the planet. Sadly, feels less about science and more about squeezing out profits recently. The family feel is the best reason to stay, but that makes it hard because people don't want to stick around due to mismanagement. 

I took a leap of faith and went to work at Oxford Instruments after 15+ years at my previous employer.  I am happy that I took the leap!  My manager is considerate and thoughtful. I receive prompt feedback on my work and have clear, established expectations while being allowed to work autonomously. 

Top Job Titles	Average Salary
Field service engineer 6 salaries reported	$97,500 per year
Territory sales manager 6 salaries reported	$105,833 per year
Production technician 2 salaries reported	$22.00 per hour
Test engineer 1 salary reported	$79,000 per year
Electrical engineer 1 salary reported	$171,444 per year

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