carpet cleaning technician

customer service technician

field service technician

lead technician

service technician

Oxi Fresh Carpet Cleaning

Middle of the road pay.

Jan through Feb are very slow months.

Cleaning mostly residential carpets, rugs, upholstery, and tile. (Depends on what your franchise offers) Potential commercial work.

Busier months don’t give you much breathing room between jobs. Very stressful to meet time constraints while mixing chemicals, filling work orders, editing work orders, maintaining vehicle cleanliness, factoring in taking more time on carpets that are more heavily soiled or stained, and upselling customers on other products.

Lots of travel in company vehicle.

Carrying heavy equipment from vehicle into homes. You can also have jobs where both machines are required to bring in the home. This can be tasking on the body for even the young or fit. 





Is great for young, single guys with little responsibilities and bills as you only work for 18% commission and with up to seven technicians working in a day the jobs can become extremely sparse. The management does not do a very good job of book keeping and if you don't keep a keen eye on your paycheck, you will be shorted. Sometimes in a case of hundreds of dollars. Which in turn will affect your sale numbers and in turn net you less work. I was also trained in a most inefficient way, only after six months of working there did I come to find out that they had skipped the training videos, documentation and literature that is required before a technician is sent out on his own. Their system is very flawed. As for the other technicians and the management in regards of personality, they are great. Under any other structure they would all be a pleasure to work with. However as I said, if you have a family or are serious about a career... this is not the job you are looking for.

At Oxi Fresh everyday is different, and you meet some of the most interesting customers, and their pets!  At night I check my appointments for the next day on my phone, which I do get a little extra money in my paycheck for, the first appointment normally starts between 8 and 9am. I arrive to the job site, in my Oxi Fresh car, ready to meet my first customer. I walk the rooms that they want cleaned, taking notes of the what needs to be done. I talk to the customer, informing them of the products that we offer that could help enhance the cleaning process. I then clean what needs to be cleaned, take their payment and head off to the next appt. The worst part of the job is the equipment maintenance, but if you don't take care of the tools, then you'll look kinda dumb when telling your customer you cant' clean for them. It will also hurt your pay check if you can't clean.

What is the best part of working at the company?
Meeting and helping the customers and their adorable pets

What is the most stressful part about working at the company?
Trying to get everything done in a timely manner while staying on schedule for other appointments rarely having time to stop for lunch or a break that wont result in you being late to all your later jobs as well as the boss expecting you to lie to customers for extra money 

What is the work environment and culture like at the company?
Overall environment is good boss is nice and direct but also somewhat shady with boss wanting you to rip customers off using products they dont need

What is a typical day like for you at the company?
Wake up get work orders printed go to shed pick up vehicle and start driving to first location unpaid regardless if its 15 minutes or 2 hr drive strictly get paid per job done

Long hours exceeding far past 40 hours a week with less than minimum wage, no compensation for times spent driving between appointments since it is NOT HOURLY and by appointment. Management/franchise owner claim to reimburse for gas but fail to do so weeks on end(keep in mind you are driving 70+ miles per day. The Denver/Lakewood management is unwilling to be flexible on hours and is not understanding of personal emergencies and issues. Working 6 days a week is required for employment and when requested days off a month in advance with reminders, my boss still scheduled me and then proceeded to get mad at me for being out of town. DO NOT WORK FOR THIS COMPANY IT IS A TRAP. THEY LURE YOU IN WITH FALSE CLAIMS AND OVERWORK YOU WITHOUT ADEQUATE PAY. the job posts are also wrong because you will barely make $2000 in a month

No flexibility in schedule. You work 8am-5pm which typically ends up veing 7am-6pm depending on jobs and their location. Management is toxic. During the slow season you dont get enough jobs and because it is commission based it's not worth it for the money you make. I enjoyed my coworkers but really didnt see them much as you are in the field on your own. I truly believe that if management was replaced this job wouldnt be so bad if you knew what to expect going in. However they may lead you to believe its better then it actually is or that you can make more money then you actually do. 

I was hired part time and found the pay to be great for the hours I worked. Good Management, nice performance bonuses. Commission, but I averaged about $30/hr. They paid me extra for far away jobs so that was nice. The cleaning method is quite good. Better then other places I've worked. No insurance or much room for advancment. But if you need a 2nd job that pays good for what you do this is probably a good bet. Work can be physical, some customers aren't great to deal with but that is the same with all customer service jobs. Overall I'd say this was a good company to work for.

What is the best part of working at the company?
The best part was going home at the end of the day. 

What is the most stressful part about working at the company?
The fact that if you get 3 cancels in a row if messes up your pay. And you can’t control what calls you answer. And when people are upset they don’t give you any tools to help them except to reach out to the owners. 

What is the work environment and culture like at the company?
Everyone is pretty nice and helpful. I really didn’t have any issues with that. 

What is a typical day like for you at the company?
Clock in, answer phones, clock out. Pretty straight forward

You get to choose your own schedule and the pay is decent. Appointments are tiring, but that’s expected. However, my employer miscommunicated the meetup time for an appointment, and never confirmed it either like they normally did. When I texted them letting them know I was on my way, apparently it was too late, even though I was showing up in the time frame that they had given me the day before. They then proceeded to terminate my contract later that same day, and didn’t notify me about it until three days later. All in all, I wouldn’t recommend somewhere that gets rid of you so quick over something that wasn’t even your fault. 

The company can be great. Only one slow season here which is after the holidays. (January and February) but other than that, pretty decent pay. Hard work if you're doing it right, but not back breaking. Nose breaking though. Lol (allergies) 
No benefits, no pto, no sick days... its a you better show up or you're screwed financially type of job. I enjoy the alone time between jobs while driving. You get a company vehicle but can't take it home... again. Alot of pros and cons. 

Top Job Titles	Average Salary
Carpet cleaning technician 71 salaries reported	$21.25 per hour
Customer service technician 5 salaries reported	$25.70 per hour
Field service technician 1 salary reported	$17.50 per hour
Lead technician 9 salaries reported	$36,667 per year
Service technician 2 salaries reported	$40,000 per year

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