retail sales associate

stocking associate

customer service associate / cashier

installer

appliance technician

P.C. Richard & Son

Management sometimes when they weren't acting, greeted you and said hello and by your name and treated sometimes like an actual human being and same with coworkers.

I was let go at the end of the day by two managers after making me work the whole day making me go thinking as if like nothing happened till the very end of the day for customer service when pulling me aside addressing the issues. I was working as an Ace associate for an minimum wage hourly plus commission. I was one of the people responsible with him for doing freight Tuesday and Friday, tagging incoming freight with prices, putting it out on the floor after looking it up in the system or putting the remainder in the stock room, etc., etc. and price changes around the floor. Clean the floor clean, neat and maintaining safety and most importantly customer service. The company stresses no overtime, yet they schedule me before my meal breaks for 39 hours a week and it ends up being 36 and a half to 37 hours a week after meal breaks.I am grateful for the accommodating of the bus. I wouldn't have gotten a hourly raise had I been there longer after a year and any extra money would be from the commission I made would just barely just to make up hourly wages lost and maybe transportation costs per month, which I made me lose incentive quickly to give it a chance or go further with this company. I made 4600 my first 3 and a half weeks from from July July 6th to 31st and 5000 in lesser time with 11 days left in the month from August 1st to the 20th when let go with 11 days left had they not let me go & even though I didn't have a lot of credit cards since you ask when prompted by management and the system for preapproval and they still let me go? This company still stresses and you will hear it if you don't meet expectations like I didn't like not at least once credit card a day, covering and exceeding your draw, etc. Even if I had been there a year. I will be lucky if my commission alone after taxes covers my monthly bus pass that it I use to get to and from work and but no hourly rate increase a year sealed it for me. The company tries to make you believe that you can make good money during training and on the floor, but only top selling associates do especially if they have their own clientele base and all the managers and HR try to make you believe into thinking the same during training. They pride in taking competitors down Crazy Eddie, Tops, etc. in training, but if they are not careful, they will soon join them, especially with other competitors being national, while they, PC Richard are only tri-state regional only. I felt there was no way in moving up while working there. On the sales floor and training room, your trained to be pushy commissioned salesman with a draw and speaking from experience from what I've seen like the full fledged commission ones to push items that you might not need. Like if you just came in for a television, they push items you might not want, like credit cards, extended warranties, generation cables, etc. This job is not for me and not for everybody! Be warned before taking the ACE or full commissioned job with this company before accepting any offer this company.

Advice to Senior Management – Learn manners, learn business ethics and reprimand in private instead of on the sales floor embarrassing the associate in front of fellow coworkers and customers where everyone can see it, also business ethics and learn to respect all of your associates and others under you just as you, yourself would want to be treated and you'll get respect back! Just because your in a higher position of an assistant, actual store manager or district manager doesn't mean you can bully those beneath you, take advantage of your higher position over someone else and you go think you can get away with it.

I was in need of a job so I applied to PC Richard and Son and was hired. I typically worked 60+ hours, 6 days a week. When potential customers walked into the store, you greeted the individual(s), asked them what brought them into the store and follow them throughout the store to ensure if they had questions, you were there to answer them. Also, you followed the customers so another sales associate worked with them. This was a commission only job and you received a drawer each week. A drawer is when the company pays you a specific amount assuming with all the sales and commissions equaled or exceeded the number for the month. If you did not meet it, extra money earned goes to pay back the company until you don't owe them any money. I worked with a lot of employees that liked stealing the clients and there was not management back up. However, I did learn about sales and how to work with people which led me to a banking job where I have moved up three times in three years. Unfortunately, I did not have a great experience with this company, but I did learn what I did not want to do for the rest of my life. I do not recommend this company unless you are open minded and enjoy aggressive sales with customers walking into the store. I enjoy doing sales but the way that I want to and that is through building a relationship. There wasn't time for a relationship at PC Richard and Son.

PC Richard and Son was a great place to work and a great place to learn about advancements in technology and home appliances. Their management team are hard working and kept up store morale pretty well. 

Salary was great when i first started but steadily got worst as the years went on. Commission was cut but hours were not. 

A typical day at work would start with arranging and cleaning your assigned section and help any customers that might need any help.

I learned a lot about people skills as well as sales. Any new products and new technology coming out was taught to us by corporate head quarters and they made sure you knew what you were selling. 

Management was great. They were and still are extremely hardworking and keep up store morale with their energy and enthusiasm. They would help with anything you needed and would make sure a sale was made. 

The hardest part of the job was staying competitive with my other co-workers. Since it is a commission based sales job, it could get pretty wild. I always stayed level headed and always told myself there will be other sales if it was one i lost to another sales person. 

The most enjoyable part of the job was working and meeting different people. Taught me a lot about different cultures and I made a lot of new friends.

I currently work here because I need a job. The good, I get to stay sharp on consumer technologies and earn money selling things I like while sometimes earning money doing it.

Best case scenario is that I help someone get what they need which makes them happy,puts profit in my and the company's pocket and that makes me feel good.

What I've learned evermore is that sometimes what's good for the company isn't good for me and likewise.

Management at my store and above are sometimes hard to work with. There is one assistant manager on staff who shows that he cares but he's overloaded.

My co-workers for the most part are pretty cool. We generally try to look out for each other.

The hardest part of the job is finding a balance between keeping the upper management, in store management, and customers happy while earning the most I can.Often making a decision to keep the customer happy makes management unhappy.

The most enjoyable parts of the job are making people happy and earning money doing it.

As an office manager for P.C Richard and sons I had the opportunity to exercise and strengthen my skills in doing what i truly enjoy, the satisfaction of getting the job done and ensuring employees and customer's satisfaction. Over the years I have learned that if a company or business doesn't take care of their customers someone else will. I had the opportunity to work with the best management team and employees.My 11 years employed with the company I felt most satisfied when customers came back or submitted their opinions to corporate on the excellence of my customer service and ability to resolve whatever issue they might have had,. Being as empathetic to the customer in whatever situation they have at the time makes the process more controlled and worth while. I believe that whatever direction i take, i always do my job to the best of my ability, proving myself to be a valuable asset to the company.

There is a saying that goes customer is always right. To some extent at this company it’s the salesman is always wrong. The amount of unnecessary stress related to this job is so ridiculous; you spend most of your time not by closing sales but rather by following up on sales from answering phones and handling service calls issues to dealing with customers needs. And when it comes to writing a sale you’ll need to walk up and down the isle to get manager approval ID to checking the stocks to calling up on stock, to handling almost everything else. Then after all is done you’ll have to deal with gruntled management that tells you how you missed on up selling to missing on asking for a review from customers. Moist of the time it’s about funneling the stress from higher management thru the local management to the salesperson. Something is seriously wrong and no one is able to fix it because it’s a family owned business and everything is done yo make the family happy 😊 

I have enjoyed every minute of working here. Coworkers are extremely helpful in explaining new tasks and management is wonderful at keeping your personal life in mind. 

I have learned all about the ADP system used to upkeep personal information and pay employees. I have also learned a few of the processes on the HR side of the department. On payroll processing week, my typical day includes verifying entries and allocations by payroll administrators, creating and rotating files for newly hired and terminated employees. I also maintain Excel worksheets for the payroll manager that include 401k loans and payroll data to be sent to the accounting department. 

The hardest part of my job is finding things to do on weeks payroll is not processed. To help with downtime, I maintain paid out PTO days for one of our administrators, key in draws in our AS400 system, shred, and organize existing files.

I can’t speak for every store experience, but if they’re all run with the same attention to detail and the same care and concern for every single decision that’s made, then you’ll have a good experience here.
Sure there are a bunch of “business” details to consider, like how much they pay, how good their benefits are, and how the managers run things. But in my opinion all of that stuff pales in comparison to who they hire to work there.
People can make or break a work environment. If you have enough of the right people, you can create a great place to work. If you have enough of the wrong people, you can create a hellhole that people hate being at. 
My manager had a 6th sense for finding the right people during the hiring process and it made a world of difference. I loved coming into work because my coworkers were genuine, hard-working, reliable people that made the hours fly by.

A typical day at work consisted of dealing with paperwork answering phones and handling cash transactions at the same time in a fast paced environment. Involved a high volume of multitasking.
I learned that anything is possible if you put your time and effort into it. This role was not easy considering the fact that everything had to be done fast and all at the same time. Also, the business is very busy so the duties and responsibilities of this role were constantly flowing making it difficult to multitask. Key is practice makes perfect and after a while everything seems to flow easily.
The hardest part of the job was the fact that multitasking was mandatory at a fast pace.
The most enjoyable part of the job was being able to accomplish the duties of this role and be successful at doing so.

They want you to come in with knowledge about appliances and repair starting at 600 a week. Multiple co workers were complaining about there pay and even getting aggressive with other coworkers about who gets what customer. The management is what made this job a lot worst then what it was . The pay is a draw so that means every week you would have to make 600 in commission and workers that have been there for 5+ years ended up oweing the company which means they couldn’t even make 600$ a week in commission the only people that are making money are people with contractor relationship s they don’t even deal with customers walking in there on the phone 24/7. I could have dealt with all that but the managers clearly have personal issues and were no help what so ever. Do not recommend 

Top Job Titles	Average Salary
Retail sales associate 29 salaries reported	$64,000 per year
Stocking associate 11 salaries reported	$16.91 per hour
Customer service associate / cashier 13 salaries reported	$17.15 per hour
Installer 3 salaries reported	$20.00 per hour
Appliance technician 1 salary reported	$21.50 per hour

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