machine operator

operator

packer

maintenance technician

quality technician

PAC Worldwide

Initially, PAC was a great place to work, but my experience quickly went downhill. Out of three managers in nearly three years, only one was engaged with our team and cared about job satisfaction and career progression. Unfortunately, our department was not a priority for upper management, so it was nearly impossible to get the support our team needed. 

My job description was inaccurate, despite requests to update it, and my salary was nearly 20% below market value based on everything I was doing. I received what was basically a low-end cost of living raise each year, but no merit raises, recognition, or bonuses for my high-quality and efficient output as well as working 50-60 hours every single week for the last year and a half that I worked there. Additionally, our team was not allowed to add any full-time team members, only temps, which was discouraging when other teams who already had a lot more resources were allowed to hire and promote team members regularly. 

If you're on a favored team (e.g. HR or Customer Experience), PAC truly might be a great option for you as there are tons of career advancement opportunities and those teams are always growing. The divide between teams that were deemed "important" and "not important" was growing more and more obvious and there was a definite us/them culture. More and more of the overlooked teams are losing star employees. I really wanted to make this work, but it became clear that I was not valued and would not be able to progress my career here, so staying in this environment became unsustainable.

If you would’ve asked me how I felt about PAC a year ago, I would’ve said I planned on being here for the rest of my life. Things within the company have changed so rapidly between the last 10 months I was there, that it makes me question the longevity of this plant. If you're looking at applying, don't. Job security isn't guaranteed, and with how they've been cutting money you won't get the pay you deserve. 

I don’t see this company lasting in a few years looking at the decisions and directions the company as a whole has gone through. 

The first sign was when many of the managers at BET left and were all replaced. This changed the dynamic of the plant and it’s become less like a family that values the employees. Job orders have been cut or not run as much, which has caused 1/3rd of our staff to be laid off. Things continue to seem like they are going downhill, especially since the other facilities reduce staff and went to 8 hours. Bad sign!!

Many people there don’t feel appreciated, especially when there are many managers that don’t have a clue on what really happens on the floor. Too many people point fingers at each other and don't work as a team. Prior managers supported and took care of the employees but that’s flown out the window. There are worse places out there, and if it wasn’t for all of the changes that happened I would still be here. 



Standard MFG company that puts on a front of being a “family”.  ESL classes were put on the table and decided against multiple times, despite a large number of employees who speak only Spanish, which can be dangerous. No SOPs in the entire building, no clear direction from any level of management. Leadership turnover is almost as high as floor workers. Stressful environment for much of your time on-shift. No standardized training program, no machine operator manuals present at the machine centers. New employees are thrown onto the lines and are chastised when quality is poor. Safety is third, budget wise, despite how hard the safety lady works. All levels of employee play the Blame Game all day and night - pointing fingers is easier than fixing the culture. Also favoritism is rampant on the floor. Good luck with that. Only good thing about working here is the 12hr shifts, and the people working on the floor are cool. Would recommend if you’re starting out but don’t stay too long - you will pull out all your hair 

Maybe 1st shift is a better shift, but if you work third be prepared for alot of high school drama, pill popping, and everyone talking about the marijuana or pills they just did while working. Some management knows little to none about the job or what needs to be done. Communication between management is terrible, you're told numerous different things to do from management that differ from what you were told to do from other management. Machine operators do not get a break unless you smoke, guess I need to pick up smoking. 12 hours without a break hurts after awhile. If your packers don't pay attention to the product and you pack a bad bag the operator gets a write up. You just be in 5 different places at once with no help, 90% if workers here don't care about the job which makes it hard really hard on the few that do, so unless you like no breaks, smoke and do drugs it's not the place for you. As for the upside from time to time they will cater in food for you which is extremely nice. Unfortunately at this time the cons outweigh the pros in every aspect. Hoping for a good change with this company.

At PAC Worldwide they will tell you that people are first. Nothing could be further from the truth. 

As a member of the management 'team' (a term to be used loosely, if at all), I never felt secure in in either my position, the knowledge base of the team surrounding me, its Human Resources Department, and particularly about the support or lack thereof that the Bethlehem facility would receive from its corporate offices in Middletown, OH.

The culture at PAC can be summed up in one short phrase: Produce at any cost. The only metric of any concern is how many items you produce/ship/receive/etc. They make zero investments in Inventory Control, Team Building, or contextual understanding of operations. 

During one three month period in particular, the facility either terminated or lost by means of resignation no less than six members of the management team. That, if nothing else, should indicate the tenuousness of leadership roles with PAC Worldwide, or at least, their Bethlehem branch. 

Management is a nightmare to say the least. Very high school vibes type of place. They put the most workload on people who really value their job and let the lazy employees and favorites do pretty much anything they want and get away with it. For example having 15 minute breaks but favorites were taking double that, so 30 minute breaks. If you have any issues and report to HR or supervisor nothing gets resolved so don’t even bother. Pay is ok, benefits average, your work schedule depends on the amount of orders the customer needs so it’s constantly changing. You won’t always get your 40 hours so be prepared to be sent home early or helping other departments doing the jobs they don’t want to do so you’re stuck doing that all day or cleaning all day. Not the best place if you’re looking for consistent work, drama free environment. If you have any tips or ideas to help production flow better just keep them to yourself because management hates to hear it and they are always right no matter what. You just can’t win here. 

Worked for this copmany for five years. Kept telling myself to stick it out because the pay was good. But after 5 years 3 plant manager and12 supervisor you have to learn when to just walk away because in this company its not what you know its who you know that gets you anywhere working here. I mastered all of their converting machines and was unable to move up because my manager and i quote his words "I Just dont like your attitude".  I was training people that where making way more money than me and was expected to pick up their slack, sometimes running more than 1 machine because the other operator couldnt handle it. Their security cameras conveniently malfunction when ever theres an incident. Many people complain about their checks being messed up wich i do not believe are just convenient mistakes considering how often these "Mistakes" are made. Overall the people and experience are good to work with but of you are goal oriented and want to move up be prepared to kiss alot of but or be super friendly with your managers.

Just over a year ago we were in 12 hour shifts then they switched everything to 8 hour shifts and said it would be 3 years or more before they considered switching back but they will be switching part of the plant back to 12 hour shifts here in march regardless of if we have the staffing or not. My position is one of those effected by this and I have had little to no communication about what is going on with it. The original switch caused a major moral dip and they have done very little to help with that. They also say that safety and quality are the most important but thats a lie they don't really care about either its all about production there. The summers are also pretty hot and this passed winter its been abnormally cold in the plant as well. Hr doesn't keep up with FMLA paperwork well so if you need it you have to stay ontop of it and them to make sure it doesn't lapse. Overall it seems to be getting worse and worse to work there and I wouldn't recommend anyone apply here.

You are your own boss as long as you keep up with production. It’s Shipping VS Production more often than not. If you want to stay out of drama as much as possible ask to be a Material Handler in Shipping on NIGHTS. More cry babies on day shift. I’ve had the pleasure of having the coolest Supervisor in my 7 years of working if you get him you’ll know who I’m talking about. Was times I wanted to go to production to be an Operator b/c it’s more money but I didn’t want to trade peace/tranquility for drama/gossip hounds. If you apply to be a Material Handler/Forklift Operator regardless if it’s on days/nights DON’T LIE and say you have experience when you actually do not. Trust me on this between Production/Shipping you will be FOUND OUT just as quick as you got on the forklift.

What is the best part of working at the company?
The pay is good for the work. Also the company has great health insurance and has been a very steady and reliable source of income.  Even though covid the company not only stayed working but had plenty of overtime opportunity.

What is the most stressful part about working at the company?
The management, when I started at Pac the management team was really good.  It at least seemed like they cared about the employees,  but after covid and in more recent years the management has been very unstable. 

What is the work environment and culture like at the company?
I absolutely loved the people I was blessed to work with. The people at Pac are very unique in that they truly do care about each other. 

What is a typical day like for you at the company?
The typical day is very routine once you learn your job. During the learning process it can be stressful though.

Top Job Titles	Average Salary
Machine operator 1 salary reported	$20.75 per hour
Operator 2 salaries reported	$22.75 per hour
Packer 3 salaries reported	$16.65 per hour
Maintenance technician 1 salary reported	$31.50 per hour
Quality technician 2 salaries reported	$19.50 per hour

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