line cook

front desk agent

personal trainer

concierge

café manager

PCG Capital

Leadership at this workplace lacks professionalism and accountability, creating a stressful and often toxic environment. Employees are frequently contacted outside of work hours, including days off. Little work-life balance.
There is ongoing gossip and inappropriate sharing of sensitive information from management, which damages trust and makes employees feel undervalued and unsafe. Staff concerns are often dismissed or met with retaliation, making open communication nearly impossible.
Management is inconsistent and reactive. Expectations and decisions frequently change at the last minute, creating confusion and unnecessary stress. Employees are disciplined for minor issues, while leadership is not held to the same standards.
Favoritism is also a concern, particularly toward employees who generate higher revenue, allowing them to bypass rules others are expected to follow. Leadership also appears disengaged, often distracted, and overly focused on sales rather than employee well-being or team stability.
Overall, the workplace is poorly managed, unprofessional, and difficult for employees to succeed in.

A typical day at Wildwood highlands would always start off as mystery. Most days I started off at the front end and then went to start my duties where I was scheduled to be. Customers were generally rude and not understanding of how things worked. I learned how to work with difficult employees, mangers, and customers. There were a few good managers that treated employees well and appreciated the work that got done. The other managers treated employees like they were worthless and unimportant. The work place depending on the manager could be good or bad. The place definitely needed a renovation. The hardest part of the job was working with bad managers doing busy nights, most of the chaos happened then.

It's an okay job to have, especially if you're looking for something part-time or temporary. You have a lot of roles, such as cashier, maintaining store cleanliness, restocking, food prepping, taking food orders from customers and breaking down machinery (deep fryer, ice cream dispenser, etc.) to clean every night. Employees are really nice and willing to help when needed. Management is considerate and willing to work around certain hours that work for you. Overall, it's a decent place to work.

I had spent most of my time working with the family owners before PCG Capital bought it from them. I don't have much input towards them. From my short time with them, they were accommodating and employee-friendly. Typical weekdays weren't very busy but on weekends is when families like to schedule parties. I learned the temperments and many various ways of handling different personality types. Management was very relaxed and friendly, helping and strict when necessary. Some hard parts of the job were last-minute setting up for parties. The most enjoyable part of the job was getting to know and have fun with my co-workers.

It seems like it’s been a repeated  cycle of quick turn over with management and employees. This caused a lot of confusing and miscommunication on my part. Lovely club and very well kept. It was nice to have access to amenities. Not very much guidance in my department and no room for advancement. You will make money but if you want to climb up the ladder - might not be the best place for you. Great experience if you’re wanting to continue in the wellness industry. 

Also payroll along with other logistics was not communicated to me throughout my duration here. I had to ask. 

The Oxford Athletic Club facility is beautiful but the upper management staff, specifically the GM and assistant GM, were horrible. A lot is expected of you for below average pay. Members are allowed to be disrespectful to you with no repercussions. The work environment is so toxic and all staff does is talk badly about each other, including members. I do not advise working here. The turnover is horrible and you will be let go for no reason at all.

This was a nice well equipped health club. I took this job for the added experience. There were not much work. I was only called in sporadically when they had a client. I worked mostly from home. My manager was nice and pleasant but very insecure. It was always about selling different packages. Everything had a price. It was a bit petty. I was prompted to get certified to become a personal trainer to increase my hours.

At Oxford Athletic Club they care nothing other than the managers and could care less about the little guys like me. I got fired solely because a new manager did not like me, he made many excuses and pretended like I was a bad person so I could get fired. I never did anything but the job I signs signed up for and it got me nothing but fired after years of being there.

I only worked here for a few months but the work hours are great, I worked from 9-4 usually. It was awesome to have some of the daylight still left. They keep the rooms extremely clean the sanitize everything about twice a day and even clean all toys separately . The staff gives off an intimidating energy. Other than that I did not mind working here. Definitely not one of the best jobs but, it did work for me at the time.

This was my first time job that i applied to when I was still in high school and was a great place for young adults to start building their work experience. I was able to advance to a manager position but left for a more career ordinate job that didnt require working holidays and weekends

Top Job Titles	Average Salary
Line cook 2 salaries reported	$17.50 per hour
Front desk agent 8 salaries reported	$15.00 per hour
Personal trainer 5 salaries reported	$45.00 per hour
Concierge 10 salaries reported	$14.50 per hour
Café manager 6 salaries reported	$17.92 per hour

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