computer technician

warehouse/driver

warehouse associate

customer service representative

community manager

PCs for People

Be prepared to have no training, but be expected to produce results.
Be prepared to have issues arise with no consideration to those issues in your results.
Be prepared to be overworked and understaffed with lots of false promises and visits meant to boost your mood while providing nothing of substance.
Be prepared to have all methods of success be removed as possible options and then be told to "figure it out."
Be prepared to ask questions and have the answers avoided and deflected.
Be prepared for suffering together with coworkers while upper management has no clue how to be functional or make actual operational sense.
Be prepared to fill multiple hats and do the work of 3+ people/roles, be paid for one, and still be expected to meet daily quotas (also told that you make too much.)
Be prepared to become successful despite these challenges but still never have it be enough.
Be prepared for "fuzzy math" that never quite makes sense.
Be prepared to be tossed aside at a whim.

The experience at PC's for People is one of the best I have had. Knowing that I was working to provide low-cost, refurbished computers to low-income families that might not have otherwise had the opportunity to buy a computer helped make the experience even better. My job consisted of trouble-shooting computers, repairing them, and getting Windows XP running on them once they met proper requirements.

I learned the technical aspects of why computers do not work, the proper method to repair them, and how to serve people with generosity. My co-workers were all nice, though not always proficient. We all have to learn at different paces. So, I also learned patience in a way.

The management at PC's for People is one of the best I have experienced as well. The team is laid back, but they are willing to get in the mix and get their hands dirty in order to get daily quotas met, or just to help a random customer on a whim. They were very hands-on, and willing to answer any questions anyone had, client or worker.

The CEO and CIO are the definition of the good ‘ol boys club. They lie about the company’s performance, impact on the community, and finances to the Board, funders, and staff in order to look successful. Internally there are no systems in place, it’s a “figure it out on your own” type of place. There is no strategic plan to guide the work. There is no training for new staff. This place is a revolving door of employees. It truly does not feel like a real company and I am surprised it is still in operation. I’m blown away that people still support this leadership. The cherry on top is the filthy work environment and more often than not the computers they distribute barely work.

I get to work head in to the backroom say hello to whichever of my fellow volunteers is working at the intake station before getting a computer from whichever pallet we are working on and go through the intake process which includes making sure that the each computer that goes to the install station that the hardware is in working order, the computer has enough memory, the cmos battery is not dead, and putting in a new hard drive while taking out the old one so that it can be wiped clean and reformatted to have a new install of windows 7. I find that the most enjoyable part of the job is that I am always learning about new types of computers because no to computers are the same be it a different manufacturer or the previous user had personalized the hardware for his or her needs.

From the CEO down to the hourly workers, everyone was down to earth. The mission statement of the company was taken very serious and everyone lended a helping hand to fulfill that mission. The work itself was pretty easy yet rewarding. Family environment!!! 

This has great potential to be a great work place but beyond lacks in every aspect. This place has a culture of fear, the hire ups always demand unrealistic goals not caring what it demands, I've been here long enough to see a lot of people come and go, good and bad and I can say the hire ups screwed the company up and in response they expect the employees to fix the company by setting unreasonable and unrealistic goals because they lack the leadership and business skills also they under appreciate the employees hard work. About 70 to 80 percent of leadership is hardly ever responseive because either they work remote or are always busy  to answer an email even HR. Leadership is terrible plain and simple. 

This is an outstanding concept (affordable computers for low income families), but there are some practices that are questionable - see Microsoft licensing requirements among others.   

Not always a clear and achievable vision for what is needed - sometimes the organization takes a pie-in-the-sky approach to what is wanted, needed and achievable.

Generally a great team of folks - work and play hard.  Like many socially conscious organizations, great folks with a mission.   Need to keep reality in mind when setting goals - just because we want it doesn't make it reality.

Typical day was refurbishing donated PC systems and interacting with the
various teams. The management was superb! you could not ask for a better Owner who really cares about their employees. I learned to manage customers who were lined up outside with a strong language barrier on our busy Laptop sales day every month. The sales people and Technicians were wonderful to work with. I enjoyed every moment of working at PC's for People. The hardest part was saying goodbye to my job, when I took on a new position for another opportunity.

The management team is not communicative, and will often have people working in completely different capacities than what they were hired for.  They drive high-earning employees out so they can hire new people at a considerable markdown. Very "work comes first" mentality from people who cannot be bothered to be at the building on time. You would have a better experience working at Amazon.

National level employees were fired or quitted weekly.
CEO demanding near impossible task without proper support for the locations and their employees.
There are no SOPs in place when I was hired
No transparency and profit driven only.
Performance driven for a Non-profit organization
A sinking ship.

Top Job Titles	Average Salary
Computer technician 9 salaries reported	$19.78 per hour
Warehouse/driver 5 salaries reported	$22.10 per hour
Warehouse associate 19 salaries reported	$19.52 per hour
Customer service representative 6 salaries reported	$17.92 per hour
Community manager 11 salaries reported	$62,682 per year

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