PERFORMANCE HEALTH

This company taught me most of what I know about maintaining a functional IT department.  I developed from a help desk associate who answered calls to resolve technical issues with phones/laptops/desktops to a lead position.  My day to day includes managing an operational and capital budget, interfacing with business leads to ensure projects are completed in a reasonable timeframe, working with trusted partners to improve system functionality and evaluating new software solutions for viability within our business model.

Most of my days at Patterson were spent in a cubicle producing catalog pages; only minimal interaction with directors.
This was my first opportunity to use Stibo STEP CMS software, which I quickly got a grasp of and used daily.
Not a lot of interaction with FT employees, only other contractors.
Sitting and working all day is not something I'm unaccustomed to, but I suppose for some that could be grueling.
I did interact with other freelancers  and we enjoyed sharing and learning from each other.

Loved the job duties itself, but the cash manager was rude and unprofessional when speaking to individuals in her office and in a meeting setting. She would not listen to anyone, instead spoke over them, even when asking Can you explain this? If you don't mind being spoken to in a scolding manner then this place is for you.

Busy call center type of environment.
Use of computer and phones 100%.
Trained new hires and was a team leader over 12 people.
I made travel arrangements for the sales people that I was assigned to. I ordered food for catered events.
I took weekly minutes at the weekly meetings.
I replied to all e-faxes and e-mails from clients.

I worked at Patterson Medical for a few months and it was horrible.  Upper management was terrible and you do not want to work for them. Pay is very low. They expect you to work 8-8 and give you a hard time about taking time off. They are very unprofessional.

Constantly dealing with otside Sales Representatives and preparing competative freight quotes for customers. Answering incoming calls and assisting with orders, complaints, returns, and questions about products

A progressive thinking company with a desire to positively impact a patients live with physical rehabilitative supplies and equipment.  Customer is always first and thinking of how to make the customer experience the Best in Industry.

Inside sales, calling exsisting customers base, also cold calling new customer. selling rehab, therapy supplies & equipment to PT,OT, Faciliteis

This company is going through a growing transitional period and unless they adopt a strategic approach to the market, their reactive culture will not sustain them.

Typical day consist of  phone orders placed for medical supplies, customer complaints and concerns regarding medical supplies that were shipped. Insurance verification performed  as well.

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