accountant

pool attendant

maintenance technician

POAH Communities

 A typical workday at POAH, "The community I was assigned to". 
Would start with daily grounds, trash and debris pick up.  Clean and perform preventative maintenance on laundry machines for opening. Morning meet and greet with the manager and supervisor for any special orders or emergency calls that need to be addressed. Login into Paycor app for assignments, work orders and correspond to maintenance department emails. 
 Set up for daily work orders according priority. Service, repair and install HVAC, Plumbing, Electrical equipment including light fixtures, doors, appliances and exterior emergency lighting. These work orders were to be completed using a Paycor app with details and pictures added for quality assurance. 
I believe I've learned to understand the many dimensions of the trades and the amazing things people can do to there appliances :). 
Management was easygoing with a enforcing twist to ensure quality living according to  policy guidelines. The hardest part of the job was during renovation of the property and our staff was limited to handle the workloads and monitor vendor attendance. Overall I enjoyed this job very much because it pushed my abilities. I grew in areas of Plumbing, Electrical, and HVAC needed to better myself as a Qualified Maintenance Technician.

If you’re a permanent employee or temporary. You’re not acknowledged by Management if you complain about others lack of professionalism. It is actually encouraged to be rude unprofessional and condescending not only to clients but staff as well. Tenants are spoken to in any way management doesn’t care to help without realizing without tenants you don’t have a job. Attitudes and behaviors change depending on what upper management is in the office. Upper management considers suggestions for change and organization with the administrative tasks as being “thrown under the bus” or you will be blamed for antagonizing someone for simply trying to work as a team but really it’s every man for themselves. They are in serious need of a property manager and willing to promote by default not experience. Insubordination is highly encouraged by upper management. Most if not all their offices there’s a lack of employees quitting not because of the Pandemic but because all POAH offices are hostile environments. Again if it’s reported you’re the antagonizer. You should go along with it and allow them to talk to you in the most unprofessional way 

I've worked in similar roles at a number of nonprofits and POAH Communities definitely has more competitive pay and opportunities for increases than others. The team is very motivated by the work we do which helps make for a very positive environment to work in. When everyone you are around knows that the work you do makes the world a better place, the vibe is just so much more positive. While days can be stressful when a lot of action items arrive at once, the same is true for anywhere, but at POAH Communities I at least know that's not the case all the time, and what I work on will make a positive impact in people's lives. 

I've received great training since coming on board, and everyone is very friendly and welcoming. I do think that there are still some opportunities to provide staff with additional training to make sure that everyone is on the same page about processes, but this is not a dire issue.

Higher ups treat the maintenance staff like scum and refuse to give us a pay raise at 90 days or the year mark, yet still expect continuous work for meager pay 12-14$/hr is pitiful for someone who is certified in HVAC, appliance repair, Carpentry, drywall, oh and even if the maintenance staff doesn't have those certifications they are still expected to complete the job... which is highly against some of the insurance standards applied to all p.o.a.h. communities. The higher ups refuse to spend money to fix problems or buy expensive tools required for the jobs they tell us to do and expect us to go out and buy a 600$ toll out of our 8-900$ paycheck, all while property managers get big bonuses at the end of the fiscal year for not spending all of the allotted budget

They treat their employees with so much respect.  They make it a very enjoyable place to work and learn.  Training is exceptional.  Supervisors are very helpful.  During COVID they were extra understanding and helpful. They have extraordinary benefits and reimbursement for schooling.  There is a lot of paperwork involved and a bit stressful at times but they help you succeed in every aspect.  They are very fair with reviews.  I do feel that their salaries are not in line with today's averages.  The hardest part of the job is  that it is not hard.  The most enjoyable part is working with a great team from the site staff corporate staff and residents.  They have an open communication policy all the way up to the President of the Company who is always willing to lend an ear and offer suggestions.  I love POAH Communities.

Been with the company for some years and it is next to impossible to succeed on sites without the proper support network from Regional who pits employees against one another and undermine the authority of property managers.  Was made to feel like a glorified secretary rather than the property management professional I am.  Regional was more dictatorial pushing her own agenda rather than the vision and mission of the company.  Definitely was lead by they me, myself and I mentality rather than focusing on the needs of the site, team building, encouraging, guiding and leading by examples.  The emotional the physical stress of being brow-beaten all the time and blamed when in fact it was a lack of leadership was excruciatingly exhausting.

A typical day includes a plate that overflows, but yet is tackled. Hardest part of the job is the other maintenance man goes out of his way to be mean. The most enjoyable part of the job is meeting and helping older tenants and bringing a smile to their face as we fix their maintenance problems. Management is typically good and will listen to your concerns, however as time goes on it has become apparent that management functions like a political body leaving much to be desired in accomplishing things that need to be taken on.

You can receive a lot of on the job training. However the starting pay can be quite low and the raises are pitiful not to mention any room for advancement. There is too much conflict between the office and maintenance team, the main office doesn’t know what they are doing. The company gives bonuses to the office staff for renting out apartments when it is maintenance staff that does all the work, (there were over two hundred people on the waiting list which should make it easy to find a tenant). Plus there were violations all over the place from Fair Housing laws to safety regulations, and telling your bosses about problems will get you nowhere! P.S. Find a better job, they are out there!

If upper management has a problem with you, they continue to nit pick you, you can ask 3 different managers on how to do something and all 3 will give you a different answer. They are really big on trauma coping but the employees are traumatized all the time.  Don't go to Upper management if you have a problem with your supervisor, they tell them what you said then that Supervisor comes at you. They train you for 1 or 2 days or Don't train you at all then expect you to know everything. They play the employees against each other. Very toxic work environment. Managers can't do anything without asking for permission. They have absolutely no trust in their employees they hire

I cannot speak on the other properties within Poah Communities, but I can speak on the Cape Cod Portfolio. Working for this portfolio was the worse experience of my career the upper management is very unprofessional and blocks any growth for the properties. I would not recommend working for this company. I was hoping my work would make a difference, but nothing will get better for the residents or property with the current Regional Supervisor in place. Please save your sanity and stay far from this job posting I wish someone warned me prior to me taking the position and I lasted 7 months and wish I could go back and save myself the grief.

Top Job Titles	Average Salary
Accountant 3 salaries reported	$48,333 per year
Pool attendant 1 salary reported	$15.50 per hour
Maintenance technician 1 salary reported	$24.50 per hour

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