truck driver

forklift operator

maintenance technician

local driver

senior maintenance person

PODS

My job position at PODS Moving and Storage is technically classified as “Driver - CLASS 3”. 

Being a ‘CLASS 3’ Driver means that I have earned and possess/maintain a current and valid Class A Commercial Drivers License with DOT Physical/Medical Certification Card. 

(NOTE:  My specific job function and role only technically requires a Class B CDL with DOT Medical Card. Thus, I have licensure above and beyond what is needed; Therefore, a Class B CDL would earn you the classification of “Driver - CLASS 2”, etc.) 

As an example of my Work Schedule and Total Number Of Hours Worked during a single pay period (biweekly), I worked about 104 Hours during the most recently paid out pay period. It’s absolutely expected of me to work 6 days per week for any/every work week that demands it. During these somewhat seasonally busier times, my only day off each week is on Sundays. 

This can make for long weeks and months, when you only have enough time off each week to recover from the previous week, do your uniform laundry for the upcoming week, and spend a little amount of time with Family. 

This job is hard work, folks. But, it’s also rewarding to work somewhere that you feel useful and appreciated, even though not everyone will show it to you all the time. The pay and benefits are good, which is also very rewarding. 

During the day while you’re out driving your route for that particular day (Safely and efficiently picking up, transporting, and delivering containers, both full and empty), you are essentially your own boss in the sense that it is you who is responsible, and that’s simple because you are out in your own. Now, if there’s something I’m unsure of, my boss and/or co-workers are only a call or text message away. You are the person communicating and dealing with customers each day. It is you, the Driver, who exercises your authority and best judgement when it comes to quick decision-making. To our customers, I am generally the first (and often only) PODS employee that they will ever come face-to-face with and conduct business in the first-person sense. This can be a blessing or a curse, as some of the interaction depends on the individual customer, but it is still up to me how I handle it. I choose to be polite, friendly, and as helpful as I can possibly/reasonably be. I believe that’s the right thing to do. So much of this job is paying close attention to detail for long periods, being the “face” of the company working out in the front lines with customers, in all weather elements by the way! 

Management has been very good to me and those with whom I work. Communication is good. 

Taking time off is not a very easy thing to do: Sure, it’s literally easy to ask my boss and write it down on our time-off calendar; However, I get a sense of guilt and stress when I need to ask off because I know that we’re very busy, and me being gone adds to the strain and workload put on my group of co-workers. 

All in all, I’m where I need to be for right now. Yes, I’m spending the vast majority of my life working, but I’m also earning good, honest money. I would encourage someone to apply for this job if they want to drive, work hard, earn good money, and feel proud of helping people (customers) during their times of varying stress. 

This is by far the worse company anyone could work for. I regretfully worked for almost two years with this terrible company and will share my experience with you. First of they took advantage of me knowing i was desperate for work and told me i would start at 15 dollars an hour, this was not the case, i got 12 and told after 3 months they would put me up to 15. Not the case again, i received 25cents . But being desperate i continued on. The work day started at 630 am and ended when the work orders were done. 7-9 pm in most nights because they were always short handed because nobody stays for long. On average most employees lasted days at best and then quit because of the work load. They say you can take a half hour lunch but you never get one because you are always to busy and when you try to take one they give you a hard time and make you feel terrible for doing so. Then if you finish all the work orders giving to you you have to start doing other drivers routes, which in more cases than not, them drivers are home long before you while you are finishing their route. 12-14 hours a day 6 days a week in the summer months, never know what time you will be out. Now, after all this, i was in a horrible car accident on my way home from work in my own car and received sever injuries which had me out of work indefinitely per drs orders, i had several procedures to correct damage to my spine and neck, they fired me straight out saying i didn't return to work and no called no showed. Straight out lie, i had all documented proof of this and they were given everything they needed. But still fired me. Also this is the company you are considering working for.they contacted the girl who rear ended me insurance company who was investigating my claims which had nothing to do with them at all( who does that?)  and LIED ONCE AGAIN saying i could have returned to work at anytime because this is a light duty job and two people are in the truck at all times.. first off, my drs had me out with a fractured neck and two fractured vertebrae in my back along with multiple injuries, second, this is not a light duty job and never is there two people in the truck other than training when you start. Take my warning, very shady company, and you will hate the job, the pay, the management. There is plenty of other jobs out there that offer more.


Overall Rating: 1/5

Best Part of Working There:
The complimentary food during training helped offset some personal expenses but seemed more of distraction from the fact they made it seemed the hourly and commission would be so much greater:  This position is more suitable for individuals new to call center environments or recent high school graduates looking for transitional experience, it may also serve as a short-term stepping stone normally referred as a bridge position for seasoned sales professionals.

Challenges / Concerns:
The role was presented as a sales position during hiring, but the day-to-day responsibilities felt much closer to customer service. This mismatch created confusion around expectations, performance metrics, and commission structure. Transparency about compensation and job scope could significantly improve employee trust and onboarding success.  30% of the onboarding class didn’t make it to OJT and projection of another 30% to their active roles due to lack of transparency and confidence in their employees having a break in trust day one.

Work Environment & Culture:
At times the environment felt discouraging, with communication gaps around pay structure, role clarity, and organizational direction. The company appears to be in a rebuilding phase, and should have  stronger emphasis on transparency, inclusivity, and professional development all which could improve morale and retention.

Most Stressful Aspect:
Unclear commission details and shifting expectations about whether the role was primarily sales or service created ongoing uncertainty.

Final Thoughts:
Potentially suitable for those new to call centers or seeking entry-level experience, but seasoned sales professionals may find the structure and communication challenging and difficult due to lack of trust they have in themselves and there a big need for a full audit of thier onboarding process.   

I worked for pods since 2014-2018 as a driver and experienced it then as a small mom and pop franchise. Then came back to pods corporate in 2021. Pods didn't always require a class B commercial driver license until pods corporate made it official in 2021. Some locations have non cdl driver positions but prefer you to have a cdl.

The breakdown of the driver position at pods is mainly 60% driving. 30% operating the lift. 10% customer interaction.

As a cdl b driver at pods, your day consists of driving a assigned commercial Pods straight truck (some with air brakes, some without)  and delivering/picking up/moving Pods containers. Using their patented "Podzilla" hydraulic lift system. Its not a roll off system, nor forklift. Pods provides in house training but background knowledge in heavy machinery is helpful to have. 

Your daily route/schedule is usually made up by your market manager and supposed to be ready for drivers when they arrive to work in the morning. During the heavy scheduled seasons, your daily routine will consist of 12-14 hr shifts by the time you clock in and clock out. Days off are rotated monthly, with 4 days on, 3 off each week.

Your required to perform a pre and post dot inspection on your truck and lift each shift. pods provides a company phone that stays in the company truck that uses a app to assist with pictures and record the inspection. 

Your required to interact and communicate with customers daily. Its part of the job to call customers and inform them of your eta and get information that will make your job easier. 

Management isn't the best at this location but they're trying to improve. The Corporate culture and heavy workload combined with poor management and outdated equipment can sometimes equal very rough work days.  

The hourly rate for experienced cdl drivers is not fair market value compared to inexperienced non cdl drivers or new hires. 




Been here at one of the “Dallas” locations and i have seen very little progressive thinking and minimal pay raises. Safety is a joke and non existent. I almost died on one occasion and was told to finish my route and not even sent for a drug test or anything! While working on streets i have been clipped a few times by side mirrors of cars. No reports have ever been made. Pay raises are tiny. I was told by my supervisor who...by the way is the only reason i continue to work here, that the rating system is altered by other people who should have no say so on anyones performance. So highest % raise is 5% and nobody has ever achieved that. I got a whopping 3.5% and got $0.43 raise! Wow!! For all the work we do here its amazing the drivers havnt gotten together and unionized or had a stand down for the negligence of upper management. They dont care about you. All they care about is $$$ and the “number”. Always chasing the “goals” and never reward for hard work even when we meet these set goals. The equipment is always breaking. They have 1 mechanic to service the whole  state of Texas! And when he does show up he never gets anything done here locally. There is one Market Manager that does do too much and deserves more help from the other lazy ones, but issues like these never get resolved and get ignored. PODS will use you and abuse you if you let them. They dont appreciate hard workers and promotions are non existent as well. 
Driver suggestions are never taken into consideration and things never change. Work is unbalanced and this company could be great they just prefer to line their pockets with profits and not give us poor work horses at the bottom a decent pay raise that could afford us the cost of living in this expensive area. Without the DRIVERS there is no company. Training doesnt exist so keep that in mind when applying here.

Just a little insight before you apply.. The Middletown office is extremely understaffed with only two drivers  to cover a lot of ground. Def not enough drivers to cover customer demands on top of that  management doesn’t  allow  us time to wash equipment drivers are always on routes.  Managers leaves by 2 daily or even earlier on Fridays often leaving the drivers to fend for themselves.  Throughout   my tenure with this company I saw the manager at the end of my day maybe once or twice. The forklift driver rolls out on Saturdays by 1-130 which sometimes screws over the driver with inbound loads to unload ourselves  before heading back out killing precious time which didn’t sit well  me at all this used to slow me down... This company is growing at a rapid rate unable  to hire enough drivers which I  blame on bad management and poor equipment .. Routing was one of the main reasons I left, the manager would often route the farthest stop last which I hated especially as the day was winding down your think your almost down now you have an hour drive to your last stop.. You have cameras in the trucks that score you based on your driving habits, managers judge drivers based on their motive scores regardless of how much customers love you motive scores are prioritized above everything .. Think before you apply because they will push you to be on your own to cover demands even if your not ready which cost them their last new hire which I found comical.. The Podzilla is a very tricky piece of machinery, you have to get your hands on it to understand how it operates.  video’s only show you so much that when new hires finally get their hands on it they  often get  intimidated. Many new-hires  quit once they see how dangerous it is.. Goodluck

Management is seriously a joke. All supervisors skypes are always unavailable. Supervisors dodge you like a bullet when a customer asks to speak to them.. The company's policies are set in giving the customers the run around. Customers spend thousands of dollars with this company and they can't even get reassurance from supervisors, regarding delays in their moves. When containers aren't able to be delivered as scheduled,  Customers aren't even provided an update,  a heads up or anything,  just left hanging in a sense. Supervisors are only available to give negative feedback on call quality reviews. The order entry system is a joke. It crashes with every single call. This company is not about customer satisfaction at all! I honestly feel bad for the customers because they spend so much money and are only provided the short end of the stick. I would not recommend this company to customers or future employees. Mandatory overtime without a heads up. They add mandatory overtime without you knowing. You have to actually check the schedule everyday to see if overtime was added. The storage center managers are rude. CEL chats are no help. They provide vague answers to complex issues. I spend most of my shifts cleaning up accounts that others messed up, due to them not knowing what their doing. I can go on and on. Supervisors will not allow you to complete trainings that can help you to be a better associate, because your stuck on back to back calls the whole shift. Why schedule trainings if we're not able to complete them? Makes zero sense.

Horrible place to work for. This new management does not care about family or kids only managements bonus money. You are forced to work in very bad weather, late at night with poor equipment.  If you mess up anything on that property they will write you up or even fire you. Management lies to save themselves. They do not care about their drivers at all. Equipment is horrible but they still expect you to complete your route forcing you to worry about DOT violations One Sarurday off a month. You are sent home if needed each day to save money. Management is very untrustworthy. They will throw you under the bus to save themselves due to a mistake they caused. Constant renewing of the handbook when accidents occur to save themselves.  The old boss was not like this. He was a far better manager and knew how to keep the business successful but he unfortunately became verbally abusive to employees...thhis new management will eventually cause a major lawsuit for PODS because they are constantly doing things that can cause physical/mental harm to employees, customers, and the company due to accidents by the driver being forced to drop containers in dangerous areas that prevents the driver from using PODS equipment properly. If this container falls it will smash a car, dent in a home, and kill a bystander. The new managers do not take safety serious! They are all about getting bonuses while a law suit learks around the corner waiting...

I come in at 6:00 am to do paperwork. The other drivers are there doing the same. At 6:30 I'm loading my truck for the first job. By 7:00 I'm headed out. I do on average eight to ten jobs a day. I deliver new pods or redeliver full pods. I also pick up full pods for storage at the warehouse or move full pods from one address to another address.
  At times there are jobs that we can't do for any number of reasons, usually because of possible damage to the customers property, our equipment or harm to customer or driver. Over the years I have learned how to be tactful when telling customers they can't have the pod. That's though news when you expect to load it during the weekend so you can be out on Monday, or when you're moving in and the driver tells you there's no place to put the pod that holds everything you own.
  Management is minimal. I'm on the road all day and the manager takes care of cancelations or truck breakdowns.
  The only time I see my co-workers is when we're doing paperwork in the morning and we generally try to outdo each others stories on who had the hardest job the day before.
  The hardest part is working on steep grades. A lift with a heavy pod on it can get away from the operator/driver and cause considerable damage.
  The best part of my job is that it is 90% driving. I love music, so I have a large library on my ipod which I hook into the truck stereo. I'm getting paid to drive and jam to my music!

What is the best part of working at the company?
Best part of working at PODs was running the Podzilla Lift.  That’s it. Run like the military, on shoestring budget. You’re a cog in the big corporate wheel a number.  Lead driver 5 years at PODs. Multiple awards.  Southeast Region.  
Honestly avoid the company. I would not recommend a career with pods. Big corporate machine, your a number, don’t go to work here!

What is the most stressful part about working at the company?
Push push push they do for little money according to industry standards.  Run you to death to the limit. Make you follow rules and paperwork and dot regulations until one day they go ahhh, Covid 19! Ok forget DOT guys you’re driving 18 hours today! Seriously avoid PODs!!!   Run like the military pay you 1987 pay.  When you really start making good money, look out they WILL fire you!  That’s top management I’m speaking about.  Manager and lead men get fired regularly creating a toxic environment.  Avoid at all cost!!!!!!!!

What is the work environment and culture like at the company?
Military structure, with dollar general pay

What is a typical day like for you at the company?
Start at 5:00 am.  Clock in to get paid at 8:00.
It was the only way to make things happen, will not let you clock in at 5:00, but expecting you there to get things done. (Lead Driver 5 years here).  Absolutely avoid PODs.  5 years invested Class A CDL driver, make’s same pay as Taco Bell window server at the drive through 100% don’t waste your time on this sorry organization

Top Job Titles	Average Salary
Truck driver 47 salaries reported	$24.71 per hour
Forklift operator 33 salaries reported	$20.61 per hour
Maintenance technician 91 salaries reported	$20.27 per hour
Local driver 81 salaries reported	$25.06 per hour
Senior maintenance person 75 salaries reported	$19.99 per hour

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