hair stylist

cosmetologist

nail technician

massage therapist

district leader

PS Salon & Spa

I recently had the unfortunate experience of working at PS Salon and Spa, and I feel compelled to share my observations regarding their overall management and work environment.

1. Disorganized Management and Upper Management: The management structure at PS Salon and Spa is, without a doubt, one of the most unorganized and chaotic I’ve encountered in my career. Upper management seems disconnected from the day-to-day operations, resulting in constant miscommunication, lack of direction, and frequent shifts in priorities. Decisions are often made with little regard for the practical implications on the ground level, leading to confusion and frustration among employees.

2. Employee Compensation: It's disheartening to say that the company severely undervalues its employees. Despite the hard work and dedication shown, compensation is far below industry standards. The pay does not reflect the expectations or the workload, leaving employees feeling underappreciated and unmotivated. It’s clear that PS Salon and Spa places minimal importance on investing in its workforce, which leads to high turnover and low morale.

3. Inefficiency: Efficiency is a foreign concept at PS Salon and Spa. From outdated systems to unclear processes, there is a constant lack of productivity. Resources are often misallocated, and time is wasted on redundant tasks that could easily be streamlined with even basic organizational adjustments. This inefficiency directly impacts both employee performance and overall company success, creating a toxic cycle of frustration.

4. Poor Communication: Perhaps the most glaring issue within the company is its communication. It is shockingly poor, with important information often not reaching the right people or being passed down too late. Communication breakdowns between departments, teams, and even within individual teams create unnecessary confusion and mistakes that could have been avoided. The lack of transparency only exacerbates the already frustrating work environment.

5. Unrealistic Expectations: The company’s expectations are, frankly, unattainable. Upper management regularly sets goals that are unrealistic given the resources, time, and staff available. This creates a pressure-cooker atmosphere, leading to burnout, resentment, and a constant feeling of failure. 

6. Corruption: PS Salon and Spa exhibits signs of corruption at higher levels. Favoritism, unethical decision-making, and a lack of accountability are rampant, contributing to a toxic culture. Employees are often left feeling that the company operates on relationships rather than merit, which is demoralizing and creates a divisive work environment.

In conclusion, I would strongly advise anyone considering employment at PS Salon and Spa to think carefully. The combination of disorganized management, underpaid employees, inefficiency, poor communication, unrealistic expectations, and potential corruption creates a toxic work culture that is difficult to overcome. If you're looking for a company that values its employees and operates with integrity, PS Salon and Spa is not the place for you

It takes a certain type of person to handle this job. I struggle with depression and couldn't handle this job after one day. During my second client, I started tearing up because she reminded me of a family member that had passed away. And this may sound negative, but I just kept thinking about how all of the people are going to die soon. A member at the community passed away the morning I started, I can't handle working knowing that can happen at any point. It's also hard to work with the people because of their conditions. I'm not saying that it's impossible or anything, but you need to have a certain type of passion, patience, and stability to work at a place like this. 

Another thing is that you work completely alone. I'm a brand new nail tech fresh out of school and I'm looking to work at a salon with other people that would be able to train me and guide me in my services. At a PS Lifestyle Salon, you are completely on your own. This job is definitely for an older and more experienced worker unlike me. 

DO NOT accept a position at a place like this if you struggle with mental illness, especially depression and anxiety. The application asks if you have any disability (depression included) and I should've taken that as a warning sign. Also in the interview, I was shown around a place and the people seemed pretty nice and talkative, but the clients I worked with were the opposite. This isn't meant to be rude toward the clients because of their health, but it wasn't what I was expecting and realized I couldn't handle it. 

The hours are nice but with covid, the days are only once a week since multiple people can't be working at once. It wouldn't have been worth the time to be working here anyway with little pay. 

Working in a PS senior living salon has been one of the most fulfilling experiences of my career. The company truly values work-life balance, offering a flexible schedule that allows me to manage both my professional and personal commitments with ease. This flexibility has made a significant difference in my overall job satisfaction.

One of the standout benefits is the access to free education and ongoing training. The company invests in its employees, providing opportunities to learn new skills and stay up to date with industry trends. This support has helped me grow both professionally and personally.

Beyond the professional perks, the most rewarding part of this job is working with seniors. Every day is filled with meaningful interactions, heartwarming conversations, and the chance to make someone’s day a little brighter. The relationships I’ve built with residents have made this job more than just a career—it’s a purpose-driven experience.

The company’s support and encouragement make this an incredible place to work. From management to colleagues, everyone works together to create a positive, team-oriented atmosphere. If you’re looking for a fulfilling career where you feel valued and appreciated, I highly recommend working for PS Salon & Spa!

I was working at a community that was the best place for me. All was good except some issues with getting products in a timely manner and a few minor setbacks with turnover in district and regional managers. Unfortunately, the contract ended in that salon and after 4 weeks, a vacancy became available at another community further away. I could work the same days but the commute time is longer, the cost of gas is greater, and the pay is lower. The prices for services are less plus you have to stop to answer the phone to take appts and there is 3 x the paperwork. Before, I only filled out 1 sheet as everything was billed to the community. Now, there's a sheet for credit cards, a sheet for appts, a sheet for checks, a sheet for billing.....it is so tedious, time consuming, and overwhelming. I am a hairstylist, not a paper pusher. I have to spend too much time on paperwork, giving me less time to actually do my job as a stylist, therefore, my commission becomes less on already cheaper prices. I have not ever been able to leave by 3pm. I'm trying my best to deal with it but it is so stressful. And the care givers don't stick around to assist with wheelchair issues so I have to figure out for myself how to work ea. one. I try to work smarter, not harder, but in this position, you have no choice but to work harder, not smarter!

Terrible company for any hairstylist. Poor management, zero communication . I feel bad for the residents, they have no say and are mislead thinking there will be a stylist in-house like they are paying for.  Same goes for us, they are 100% lying when they say you get 15% of commission for products sold_ at my location they did not have nor were there ever retail products available for purchase, when I was hired and also in their ad PS salons advertise clientele right outside your door and stating the families of residents as well as employees of community are welcome as clients to the salon_ that is a lie_ they do not allow any one but the residents themselves to be serviced and then they will not pay you and  argue with you the resident doesn't exist in order to not pay you for services rendered_ despite having all the paperwork and signatures in order _ working there is a joke and I would not recommend it to any stylist. Also the salon does not adhere to state board standards of cleanliness _soiled hair and scalp left in combs and brushes left daily in drawer labeled clean , nail clippings and dirty used  nail files littered the manicure area, hair in bowls , on floor  , no sanitation log , appointments never written in salon appointment books, you name it,  very unhygenic which I brought to my bosses attention on many occasions_ every single week as a matter of fact, I sent pictures and she also saw in person  and nothing was done about it. Ever.

Every single day at work the list of clients for each stylist is completely booked, unless you are new which allows for us to accommodate walk-ins. 
We are a full service salon that has a very competitive price list for the area. You get paid 50% commission plus PS provides all the products you need with the exception of your equipment (clippers, shears, hair dryer, irons, etc.) 
 We wear all black which helps us to stand out as professionals, we always look nice and neat. 
The hardest part of the job is having to turn away a walkin client because of not having any openings, (yes we are that busy most days) Being able to schedule them another day is good or calling to another salon on site to see if they can accommodate them same day is even better. 
Two very rewarding parts of my job are the clients that we service every single week and the variety of beauty professional who work in the salon every day. One more huge plus, this company pays for training and every work related function you participate in. 
Just come in, do your job, be neat, take responsibility, be early to set up your station, help others if you can, smile and have fun while working in a great, modern atmosphere.

If you have extra time on your hands and enjoy working with Seniors this is the job for you.  If you don't mind being a Solicitor this is the job for you.  If you don't mind waiting patiently for weeks on end this is the job for you.  The clients are right outside your door but there are no guarantees of an income so you wouldn't want this as your main income unless you just enjoy the Seniors because they are great but not a guaranteed income.  Everyone's time and gas mileage is valuable in my opinion,... but unfortunately they haven't realized this yet. However,  I feel that in time and after reading the reviews they may reconsider. They truly need to pay hourly plus commission... Again, if you just want something to fill your time and you don't care about the money this is the job for you.If you are an experienced Stylist you will realize this isn't a valuable income....If you are starting out and want to learn the ropes.... I would think this would be a better fit.  However, you will be working with Seniors so please take that into consideration.  I think the PS Salon has good intentions but there's a lot of bumps in their employment process they need to address.  I'm sure every state is different so depending on where you are you may have better results.  Good Luck

Working for PS salons and Spa has given me the chance to continue working in my field after 39 years. I appreciate being given the opportunity to provide service to my residents in a meaningful and loving way.  I have great support from my district leader. She responds promptly when I have an issue and need her help. My day at work goes by so quickly because I’m honestly having a good time with each client. I love the smiles I receive after I complete a service.  I’ve learned that no matter a woman’s age, when it comes to beauty and feeling good about yourself,  a girl still likes to be given a compliment.  Like our 102 year old resident who just got her first permanent, she was so happy to get so much attention from her friends and staff.  That’s the best part of working with PS Salons and Spa.  I’m given the chance to make someone feel special and happy. I love to see the joy I give them. But sadly the hardest part of the job, is when I come to work and hear a resident has passed away, it just breaks my heart.  I’m thankful to be a part of this company, who allows me to provide services with dignity, love and compassion. 

Ok, so upon getting hired I was excited because I would be working with the elderly and “making my own schedule” which was not 100 percent accurate, because the days that I was not scheduled at a particular salon, the person working there that day would book several appointments without my knowledge so I rarely “made my own schedule.” I also rarely made tips and a lot of the residents expressed that they would rather have someone of another race doing their hair. Yes you get 50% but they only charge the residents $25 for a basic shampoo set and $65 for perms, so getting half of $25 and no tip doesn’t really add up to anything. The job is backbreaking and the nursing staff are rude and won’t bring the residents to the salon at times. Also, we rarely had the supplies or products needed to do a successful service. If you’re young, fresh out of cosmetology school and have no bills then this may be perfect for you. But if you have a mortgage, children and this would be your only source of income, then KEEP LOOKING! And don’t look back. 

Typical day at work is getting no shows and many cancelations at the last minute.
I call over 20 residents and struggle to get just one appointment booked whether that is a new client or existing one rebooking. 
The culture is great, my clients are good to me and kind hearted. As well as the people who work for Westerwood IL. The hardest part of the job is getting no one for hours and then the whole day and having to leave making no money. Other hardest part is poor management and equipment such as ipad to clock in and rebook. It has had many issues and took a long time to get fixed and I had to figure it out on my own. My supervisor doesn’t supervise because she doesn’t live here and is never there nor helps. She doesn’t respond to email, voicemail not message for a very long time when I need help. Most enjoyable part is my co worker helping me and always being kind to clients. She helps me bring in people and lightens the air. As well as my clients. 

Top Job Titles	Average Salary
Hair stylist 165 salaries reported	$22.92 per hour
Cosmetologist 2811 salaries reported	$28.19 per hour
Nail technician 1443 salaries reported	$29.05 per hour
Massage therapist 106 salaries reported	$28.89 per hour
District leader 1 salary reported	$60,000 per year

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