intern

customer service representative

principal software engineer

engineer

staff engineer

PSEG

•	Participated in the requirements sessions to add/modify/change requirements based on customer request.
•	Coordinated with customer to finalize the requirements and obtain sign-off.
•	Worked closely with the development team in order the make sure that all the requirements are met.
•	Organized demos for the customer to see and approve the progress following the agile methodology.
•	Worked closely with the training coordinator to establish guidelines/user manuals for the users of this system.
•	Participated in the QA activities to write and executed the test cases, enter defects in the Quality Center and follow up with the development team to make sure that all defects have been fixed.
•	Participated in the customer business discussions help document and implement new business processes.
•	Create and update databases as per client requirements also provide application support.
•	Provide flawless data update for weekly databases, bi-weekly and Monthly databases.
•	Liaise across teams- development, project management, business managers and vendors to identify and resolve issues to deliver projects on time in a Microsoft .net/SQL environment.
•	Managed all aspects of quality assurance for warehouse management system upgrades. Responsibilities included: planning, analysis, testing and deployment of system upgrades.
•	Articulated UML through Use Cases, use case document by specifying actors, normal flow, sub flow, alternative flows.
•	Collected and documented policies, calculation methods, business processes as well as business rules
•	Flow Diagrams using MS Visio and MS Excel Performed the requirement analysis and documented the requirements.
•	Worked closely with testing team for user testing of systems, developing and maintaining quality procedures, and ensuring that appropriate documentation is in place.
•	Developed the test scenarios, and test plans based on business requirements, technical specifications and/or product knowledge in Quality Center
•	Created Test Plan and Test Strategy for different releases
•	Performed risk analysis of the requirements to identify the key business risks areas for the project and prioritized the application development and testing.
•	Performed GUI, functionality, integration, regression and acceptance testing for client server, web and host based applications.
•	Set up definitions and process for test phases including product test, integration test, and system test. Work to fully implement test phase entry and exit quality criteria, standard test reporting metrics and standard test artifacts.

PSEG Nuclear has the potential to be a great place to work. The company works under an ethos as a learning organization and bestows the responsibility to their operators and maintenance personnel as “The last line of defense”.  Only problem is the last line of defense is never called upon to be the first line of offense with regards to changing a process or changing plant configurations or how to make things better.  All to often the inclusion of all personnel working in a team oriented atmosphere, towards a common goal will alleviate costly mistakes and will yield a higher quality product.  

    The training for site specific systems is taught be individuals that do know the systems. There is an expectation to be perfect with every task, a mistake in a task could cause the plant to trip, causing a loss in generation, causing a disturbance on the power grid. We are taught to use supervisors as a resource for systems but the supervisors are not properly trained in the systems, thus developing an opportunity for failure in perfection.  

As a supervisor you do not have a clear list of roles and responsibilities. You are at the mercy of upper management’s knee jerk reactions to improper work practices, asked to assist in preventative maintenance of systems that you don’t know and never had training on. 

If the existing culture were to change to a true learning organization with an emphasis on team work, the work environment and culture would become less frustrating.  Until that happens PSEG Nuclear will continue to be a frustrating place to work at. 

Most days there are many things happening all at once, and the phrase "Quantity over quality" seems to be the norm. Most people who work here are very kind and helpful, but management (middle to upper C-level) refuse to hear concerns and ease modern working pains. They tend to turn blind eyes and ears to new ways of thinking, but are concerned about safety and diversity in the work place. 

There is a great opportunity here to learn a vast wealth of information here, but it comes at the price of stress and very tedious, long hours. There are no immediate perks such as gym time, work from home, remote location working, or any recognition of hard work put in. 

Promotions are far and few between, as they only believe in promoting based on time, not merit in a position. There is also no move to try and change this socialist culture at this time. 

Overall, it's a good place to learn many facets of the utility very quickly, but burnout and frustration will also come just as quick. 

The hardest part of the job is finding a place to start in the mountain of work, and being able to focus on one thing to get it done when there are 30 other things all begging for attention. The most enjoyable part of the job is being able to learn so many different things in a short amount of time.

A typical day at work

I normally arrived at 0600, reviewed yesterday's work, scoped today's work, and began work. This work was normally interrupted due to having other procedure writers come to me with questions.  I was the person with the most experience in our group, so, naturally, I wanted to help them.

What I learned

I learned to challenge more - people, assumptions, etc.

Management

I interfaced with my management daily. I learned that my management could be relied upon to provide guidance and to remove barriers to the procedure process.

Workplace culture

The culture was that we should work hard, but take a break as needed.

The hardest part of the job

The hardest part of the job for me was meeting with reviewers and management to obtain approval signatures.

The most enjoyable part of the job was when a procedure was approved and issued.


PSEG's management was well-informed, helpful, and easy to speak with. Peers were helpful.

My priorities were changed a number of times, resulting in some lag needed to come up to speed on new assignments.

Overall, a pleasant and productive place to work.

My experience at PSEG was very dynamic. I was apart of the internship program and wasn't quite sure what to expect. I was pleasantly surprised because the corporate atmosphere can sometimes take away from an experience but I still felt welcomed, valued, and respected as if I was a full-time employee. Through the internship (and due to the nature of my job title itself), I had the amazing opportunity to meet many different people as I traveled all over the island- I was also reimbursed for any extra travel expenses. I believe I left a good impression with lots of employees, whom have become excellent networking connections. 

Through the internship program, I had the opportunity to voluntarily participate in classes regarding professional development, car care/health and safety, and the management of different subsections of the company (substation, overhead, underground). It was a nice break in the middle of my day where i could mingle with fellow interns and talk to managers in the field. Plus I learned A LOT about the company!! There are also volunteer opportunities fi you were interested. 

Overall, I would do this again and I would highly recommend it to other students.

I must say I was shocked to see the high reviews this company has been receiving.  However, I guess it depends on the group and where you were working for them.  I worked in both the Newark and South Plainsfield offices.  I did not experience any of the positive things I see stated in other more positive reviews.  Management in these offices is poor, especially mid level managers.  They do not treat their employees with any type of respect, do not stand behind them, or try to help them advance in their careers.  Basically they spend their time pointing fingers, passing blame, and gossiping.  Upper management allows this, so I cannot exactly think highly of them either.  Some people are given flexibility, while most are not.  It depends on the manager/director you are under.  In most cases, if there is a snow emergency, people are forced to drive into the office or take vacation days.  These are not line workers or required personel during emergencies. We are talking corporate positions.

My days on the construction site always vary. I never know when I'm leaving for the day. I never know if its going to be a "normal" eight hour day or an eighteen hour day. I typically work between 60-90 hours a week. Seven days a week. I've learned to perfect communication skills in the work place. My co-workers are often different crew members. I bounce around quite often. Hardest part of my job is balancing a life. A life I don't have, too many hours and not enough time left in the day to do much. All for a bigger and better goal. Moving to Los Angeles. The most enjoyable part of my job is interacting with my crew members. I'm a very social person so if I can make their day a bit better with a laugh or some encouragement then I'm a happy man. The most enjoyable part of my job is ensuring the fact that my men work safely and follow OSHA regulations and above all, go home to their families at the end of the day.

While working as an administrative assistant and handling client services I have acquired many skills as well as personal qualities that are extremely useful. I am extremely motivated, personable and detail-oriented, which is vital while pursing a career as an administrative professional. I am experience in providing administrative support for various departments including general staff, a sales team, attorney’s, as well as at the executive level.  My general duties could include anything from general administration and secretarial duties, to providing clients support, handling the production of documents and depositions. My career goals for the future involve a few different aspects. I would love to be working as an executive assistant with a company that I had been working for a significant length of time.  I would  like to expand my knowledge base and skill set significantly and perhaps be promoted  into a higher administrative position.

What is the best part of working at the company?
Terrible company “Temporary” position means you are an indentured servant and not afforded any days off or not even one day and expected to be there while the union workers come and go as they please different start and finish times for union and non union workers management is inept and looks to get you in trouble for not having PPE while “union” guys get away with everything management criticized and blames the temp workers for the union workers mistakes and hold you accountable for others errors 

What is the most stressful part about working at the company?
Managers that are evil idiots 

What is the work environment and culture like at the company?
You are treated like non humans as temp workers 

What is a typical day like for you at the company?
Early start late finish even when you complete your assigned duty you have to sit and wait for ending time while union workers don’t complete their assignments but leave when they want

There are many advantages to working for PSEG. There is a non-competitive, inclusive work environment in which employees are encouraged to help each other and display teamwork. Management  has also been very helpful with projects and treat their employees equally with respect. Some procedures may be outdated but the company is constantly working towards improvement and making more progressive changes. Benefits and compensation are also impressive. 

The only draw I would say is paying for parking, which is not cheap in Newark. Getting access to necessary programs for new hires can also be a slow process. Other than that, this is a great company to work for and it is shown through the long years of service that many employees reach working here. Although I have just started my career, I can also see myself retiring with PSEG.

Top Job Titles	Average Salary
Intern 3 salaries reported	$19.67 per hour
Customer service representative 4 salaries reported	$25.55 per hour
Principal software engineer 4 salaries reported	$126,563 per year
Engineer 1 salary reported	$107,200 per year
Staff engineer 1 salary reported	$126,500 per year

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