delivery driver

maintenance technician

compliance manager

Packagejet,LLC

I was hired into a seasonal position, enjoyed the actual job itself, but management was not clear about expectations. If anything the listed shifts are misleading. The job was listed as having 4 10 hour shifts a week, but that is the maximum amount of time they want you working regardless of the size of your route or the road conditions. Not having 4 wheel drive on back roads in the winter certainly doesn’t help with that. None of these time expectations were made clear to me until I was let go for going over the 10 hour limit a few times. A policy which would seem to go against the hours listed in the add. But the real kicker is when I asked about my actual performance in completing my scheduled stops management said “we don’t take into account things like safety or performance teir” wow, what an upstanding company. To my manager’s credit, it didn’t seem like they wanted to let me go, but they also admitted they never fully communicated these things to me. I’m willing to adjust my pace or work habits, but the aspect of not taking safety into account made me do a major double take. So unless you like breaking your back and putting your safety and others at risk in the process so that they don’t have to give you quite as much money in your paycheck, I can’t in good conscience recommend working here.

It’s a logistics job, so with that comes stress, physical work, and sometimes the workloads seem overwhelming. However, the management and team atmosphere help you to feel like you are not alone and can get it all done. 
I think a lot of people think that the chaos that sometimes ensues in the mornings at load out is mismanagement or unorganized leadership. But if you’ve been in any logistics job you know, it’s just the nature of the business. The management and dispatch team work diligently to get everyone in place and on the road in a timely manner. They are also really great at listening to the input the drivers give as well as helping to keep the atmosphere upbeat and fun.

The job itself is great if you like working independently at a fast pace and being outside in all types of weather. It’s a very physical job, but it is also pretty satisfying when you finish and meet your personal goals for the day. You do get a lunch and 2 fifteen minute breaks that you can take when/if you choose to. It’s also a plus that it’s only a 4-day workweek. Yes the days can be long, but it’s worth it to have an extra day to spend with your family/friends.



DSPs only exist because Amazon wants to avoid unionization within its drivers. That being said, from what I've heard about the eight different DSPs that go to the Grand Rapids station I think I probably chose the best of them. Management was very approachable as well as easily reached during any time of the day including weekends and holidays, and they had very easily accrued vacation days. I never had them complain about me taking paid time off to take a trip up north twice. 

The downside is, you're still working with Amazon. With their continued increasing of monitoring of drivers starting with phones that constantly monitor for harsh acceleration as well as braking and cornering there now beginning to roll out driver facing cameras (found out about this via Reddit, so take this info as you will). They also expect a flat 20 deliveries per hour, regardless of where you are be it in the middle of downtown Grand Rapids or out in the country with 2 to 3 minute drives between each stop. Dispatch will do their best to support you, but there isn't always somebody available to come help which means that 10-hour shifts may turn into 12 or 13-hour shifts unless the weather is particularly bad. 

if they dont want you they just set you as an extra. they don't tell you why. very bad communication. they have 10+ extras everyday including hiring new people at the same time. The don't give you much time to learn. I was only there for a month and out of that month i was an extra for a week no hard hits on my netradyne. Did 4 Sweeps and was swept twice. The first 2 weeks you are there you will get 40 hours. Then it drops off if they dont think you are good enough. Some Of the people are nice. Some have very little skill at good communication. Overall I do not recommend this dsp.

Be ready for a lot of shady activities. Management for the most part “cares” HR lady is kinda weird. 4 days 10 hours a day is a joke. You’ll be sent home quite a bit because they “don’t have enough routes” they hire a ton of newbies and you’ll have 10-15 extra people a day that they just send home and if you live more than 10 minutes away from the station it’s bad because they literally don’t pay you if they send you home. Benefits are an absolute joke. The owners are 2 faced. They say it’s a “family environment” but if you’re not one of the favorites you’re pretty much SOL. My advice stay away from this place 

I love my job, it’s the easiest job I’ve ever had. I enjoy driving, running into customers and having them sign for their package. The Vans need more attention! GPS on Amazon flex are not updated, I’d rather use my phone. I don’t like the snow and or roads that don’t get plowed. But I still do it if I don’t want to. I always do my best to not get suck. I’ve only had one tow out. Management is great and I’ve learned a lot. I have nothing bad to say about packagejet other than the upkeep on the vans. 

What is the best part of working at the company?
They pretty much leave you alone when you're out delivering

What is the most stressful part about working at the company?
They are pretty disorganized in getting the waves out efficiently. Seem to still be trying to figure it out.

What is the work environment and culture like at the company?
Not very personal and hyper competitive. 

What is a typical day like for you at the company?
You're on your own and it's liberating to figure things out yourself.

You drive to station hope to get a route for hours even when your metrics are perfect and are an hour early every day also forget about breaks and peeing in bottles is real lol but just an fyi if you get hired during a peak like Christmas or something they will try and get rid of asap unless someone else is doing bad also really big thing as well if you have even just 1 speeding ticket there insurance won’t cover you so instant termination

What is the best part of working at the company?
The one day they do let u work

What is the most stressful part about working at the company?
Tell you its full time work but will only work you 1 day a week still forcing u to show up the other 3days just to go home. 

What is the work environment and culture like at the company?
Terrible work environment dont apply if you looking to feed your family from this job

What is a typical day like for you at the company?
10am start 30% chance you will have a route and can work or will be sent home after 30mins

Packagejet is a great company to work for. They work with you when you have life events and do their best to make you forget that you actually work for amazon.  All of the people and owners are great people and 100% respectful.  Who could argue with four 10-hour days on the earliest wave leaving in the morning. After sticking it out until you get past that hump of learning the job its totally worth it.  PJET is one of the best DSPs in the area so don't miss your chance here. 

Top Job Titles	Average Salary
Delivery driver 41 salaries reported	$22.65 per hour
Maintenance technician 1 salary reported	$19.38 per hour
Compliance manager 1 salary reported	$40,000 per year

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