retail supervisor

park manager

security officer

mechanic

lifeguard

Palace Entertainment

Extremely high-energy office. Where Incoming calls, emails faxes and
walk-in guest inquires are taken care of. Sale and marketing of packages,
booking events and birthday celebrations are the main objective. From
Corporate Events of 1,000 plus to Family Birthday Celebrations of 8 or
more. The objectives is to increase returning guests, create, establish
and generate new business in vast and diverse markets throughout Dade,
Broward, Palm Beach and the surrounding counties in South Florida as well
as other states. Expert at multi-tasking and prioritizing projects which
includes: confirming, scheduling, re-scheduling, set sales appointment,
sales calls, answer billing and account questions, create contracts and
invoices receivable and send emails and faxes, open and close accounts
contracts and complete general clerical duties and data entry.  Educate
and promote to the community and corporate market about the park and the
various event capabilities and activities Boomers have to offer. Creating
memorable experience that can be recommended to the community at large.
•Cultivated business relationships with well over 2000 public, private,
 and charter schools in Dade, Broward and Palm Beach Counties and
 surrounding counties in Florida as well as other States.
•Achieved and maintained a 98% Guest Service Satisfaction rating by
 conducting a guest relations survey and followed up on dissatisfaction
 and other guest related issues where resolutions were needed to improve
 the guest visit and resolve the issue and or guarantee the return of the
 guest in future park visits.
•Consistently and accurately processed all sales contracts, plan, direct,
 supervise, and evaluated workflow processes, ensuring highest levels of
 guest service, accuracy, and time compliance.

A typical day is going to clock in and go to my section of the park. I let the supervisor know I am ready to work and strategy day. I usually was the cashier and as I'm doing cashier, I got to know more of the different customers and how I am supposed to react to certain ones. I learned to work hard in a fast paced environment and to keep smiling. I got to be part of a team where I felt included but did not have to try too hard because I felt welcomed. The management team is average. I'd say they do a pretty well job at hiring the workers and the organization of the park is outstanding. They make sure every thing is good and everyone is happy walking into the park and walking out. The hardest part of the job is rush hour, especially when the customer's are in a mood and the workers made sure the customers were satisfied with the result of our work. There would be times where I would ask the leads of the team for help, but didn't seem like they wanted to help me, knowing it was my first job and the instructions weren't clarified as much. The most enjoyable part of the job is getting to work in an environment where the majority of the workers started the same, never had work experience and being the same age range as me. I got to work with people who made me look forward to working and made the time go by fast.

In my almost six years working at Palace's Kennywood Amusement Park in Pittsburgh, PA, I was given a lot of opportunities, all of which I will forever be thankful for. I got to learn how to operate about 20 different rides and made many lasting friendships. The friendships I made along with working in a place that I've loved since I was two years old were the most enjoyable aspects of the job for me. However, that love of the park is what ultimately cost me my position. It quickly became clear to me that the people running things there were the ones that hated the place the most, and because I cared so much about the park, I'd gotten on their case about a few different things over the years. Pro tip: If you care about Kennywood, amusement parks, or roller coasters, KEEP IT TO YOURSELF! If the long time team members including park management realize you are an enthusiast, you'll be nothing more to them but another name in their mouth when they get together for their little drink fests. However, if you're a hard drinker, partier, and gossip, then this is the job for you.

The location I worked at wasn't all the bad really. The coworkers I worked with were awesome, what we sold was a fun product, but working for the corporate office was soul crushing. 

They are on the west coast and we are on the east coast. They would send things our way that take 8 hours to complete at noon our time and expect it to be done by end of business, all while still operating and serving customers. 

For salary they start you out at well below industry standard for the position you are in, and then some years, you might see a pay increase of about 1/2 of inflation. I was working 12-14hour shifts up to 6 days a week and still falling behind with the workload. Normally I would just think maybe I am awful at the job, but it was most of the management staff in this kind of a position. 

If you are the kind of person who likes to be married to their job, maybe this place is for you, but if you are that kind of person, other places will likely pay you better.

Working in the parking lot was always dreadful. It was hot most positions in the parking lot were stationary in the sun with no protection. There was a point system where you get a point for everything you did wrong and at 10 you would be terminated, but they don’t exactly follow it, a few people reached 15 or 16 points with no termination. The coaches and assistant coaches were chill, they understand the struggles cause they were once team members. The people in navy blue shirts are the ones to watch out for. The parking lot was a large one that required a van to get around it but it was the most beaten up piece of junk I’d ever seen and there was more than one day that me and some of the other employees had to push it across the parking lot because they wouldn’t fix the fuel gauge

This job was fun at first but I worked at the go-kart track the entire summer and that gets really repetitive. I never understood why people who worked at amusement parks typically are short tempered with customers, but I quickly learned that their jobs are incredibly repetitive and they are required to deal with a great deal of nonsense from customers who talk down on them. I was lucky enough to not have to encounter too many angry customers but it is irritating seeing how the customers treat the employees at amusement parks such as Boomers. My co-workers were nice for the most part and all of my managers were great, and I knew they would have my back if I ever did get into any kind of altercation with a customer. The best and worst part of the job were the customers, the nice ones could really make your day and remind that it is not that bad to work there, but on the other hand the bad customers could ruin your day and make you never want to come back.

This job is a great first or temporary job. pay is $7.25 an hour, which is not enough to pay bills since they take out taxes and stuff like that. it is very long days and you are either at the same place for 8 hours everyday, or you never see the department you work in. My case was being at the same ride every day for 8 hour days. I gave it 2 stars because the one benefit you do get is pretty nice. you get into basically any amusement park in Pennsylvania and even some in New Jersey, Virginia, and Maryland. but that is the only plus to working here. Management isn't the best either. I had an emergency that I needed to leave the ride so I called a supervisor and told them I needed to leave for an emergency and it took them an hour before they even came over to the ride to take my spot.

Working for Palace Entertainment means you put your personal life on hold and spend as much of your waking moments as you can at your designated location. Site management does not have your back and strives to remove themselves from departmental liability as much as possible. Hourly staff shows no respect for their assigned facility or management and build their day around the next break or lunch break. Palace Entertainment does not have a Drug use policy in place and much of the yearly staff as well as the seasonal staff (depending on the site) are using illegal narcotics. Departmental management has full knowledge of this activity and does nothing about it. During the season, you can expect long shifts, poorly maintained facilities and poor management.

A typical day was to check and respond to emails, review financial reports, tour the department, and run meetings to discuss issues and achievements.

I learned that I needed to balance my work life and personal life.  The long hours every day takes a toll on you.

Management at the park level was understanding of our department needs.

With regards to workplace culture, the environment in a nutshell was we all tried to balance the hard work with fun.

The hardest part of the job was the very long hours from day to day.  I worked for 33 days straight without a day off.

The most enjoyable part of the job was watching our seasonal management team learn and grow.

arrive unload trucks of concert stage equipment including sound, lights, video and musical instruments.

set up stage.

sound check.

cable page, spot light, or resetting stage between acts for show call.

the out consists of breaking down the components of the stage and loading back into trucks.
the stage managers are usually good to work with. 
the hardest part of the job is working from 7am-3am for 3 or more consecutive days, especially in the hot, humid days of summer.

i love being able to accept or not accept the work offered to me there, it helps me to not burn out from working too many consecutive days...

Top Job Titles	Average Salary
Retail supervisor 3 salaries reported	$19.33 per hour
Park manager 1 salary reported	$70,000 per year
Security officer 1 salary reported	$17.50 per hour
Mechanic 2 salaries reported	$23.25 per hour
Lifeguard 1 salary reported	$20.00 per hour

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