car sales executive

automotive technician

lube technician

service assistant

service technician

Palmen-Auto-Stores

Working for Palmen Auto Stores has been an amazing experience! There is so much room for growth and advancement, with your direct supervisor encouraging you to grow. This is a company that really cares for their employees both at work and outside of work. The owner makes it a point to know everyone's name and regularly asks how you are and checks in on you, as does every other manager I have had the pleasure of working with. There is a very manageable work load, and there is always flexibility if something is going on outside of work.  Palmen Auto Stores offers plenty of training and coaching if you are looking to learn something new, and you are always supported by your team members. I have never felt afraid of asking for help or guidance in any of my work. They take employee concerns very seriously and ensure to address them. 

A typical day starts with arriving to work and immediatly following up on the leads that came in since close the previous business day.  Follow up with all customers includes answering all their questions in a friendly and energetic manner as well as trying to get them in the door as soon as possible.  Next I return any emails I received from customers.  Then I start with my continued follow up on previous customers.  Throughout the day I also answer new internet inquiries with a phone and email within 15 minutes along with answering sales calls to set appointments for the sales team.  

Even though the hardest part of the job is handling customers who don't want to deal with a car dealership, I learned how to better handle customer objections.  

The management is easy to approach when needing to ask questions and the co-workers are the best part of the job.

Your coworkers are always on your side but management seems to be always against you. You get told that you’ll be moved up a position or promised a better pay and when the time comes they never said that or that conversation was never had. When asking for any time off there are “gray days” around each holiday where you’re not allowed to take off because the office people need some relax time as-well. Little to no safety measures anywhere but you’re watched on the cameras the whole day. But hey free lunches on Saturdays! Closing time is not when they close expect if closing time is 7pm you can almost guarantee you’re not clocking out till 8pm or later

Day starts early but the staff is in it together and has fun with it. Things get busy but everyone chips in to take care of the customers and each other. Everyone is willing to help when needed. Management is never too busy to meet with staff is something is needed. 

It was a 12 hour a day job where you had to look out the window and wait for customers to walk in.  If it was a slow day you would just sit there cold calling people, and if it was busy there was not enough management to help you out.  Can be very stressful at times, but you can also make a lot of money.  Really enjoyed all my coworkers, I got along with everyone great.  Hardest part was selling the cars because we didn't get very many people through our dealership.  Our  cars sales/salesmen ratio was high in my opinion.

Got almost no formal training to start - was told to watch someone to catch on. Need to bring your own computer - which they should provide because you cannot do anything without a computer and the community computer sucks. Pay is ok, traffic ok, just as long as you are one of the favorites of management and they throw you some bones. Otherwise you are just there to move cars and help on snow days in the winter.

What is the best part of working at the company?
The way they treat the people 

What is the most stressful part about working at the company?
In my job there is almost no stress 

What is the work environment and culture like at the company?
Terrific they expect respect and they give respect 

What is a typical day like for you at the company?
Driving to another dealership and back

There is minimal foot traffic. Very quiet store. Thrives on repeat business from long time employees.  It's over staffed with friends and family who benefit from internal referrals / previous owners. Managers have relatives in the same department. Nepotism is unavoidable.

Required to work Saturdays and sometimes you don’t get paid (100% commission).  Usually worked 40 to 48hrs a week, averaged 32hrs a week on paycheck (commission). Also unpaid meetings. They do this by saying it’s “not required “, but usually everyone shows up. Extremely cheap company.

In a typical workday there is always something to do and in the car industry there are a multitude of different areas to work in if wanted. The people are amazing and fun to be around. 

Top Job Titles	Average Salary
Car sales executive 13 salaries reported	$120,962 per year
Automotive technician 2 salaries reported	$27.58 per hour
Lube technician 4 salaries reported	$16.25 per hour
Service assistant 5 salaries reported	$13.90 per hour
Service technician 3 salaries reported	$132,500 per year

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