line cook

cook

barista

retail sales associate

cashier

Paradies Lagardère

Working at the Memphis airport location was an excruciating experience marred by microaggressions, retaliation, and an environment where personal growth was non-existent. The toxic culture permeated from the top down, with the hiring managers and managers setting the tone for an inhospitable workplace. 

One of the glaring absurdities was the presence of multiple zone managers for what should have been a one-person job. Instead of contributing meaningfully, they seemed to exist solely to consume company time and resources, adding to the inefficiency and frustration. 

Basic needs like assistance or even a bathroom break were often met with indifference or outright neglect, highlighting the callous disregard for employee well-being. It's bewildering that such blatant issues were never addressed, suggesting a systemic unwillingness to enact meaningful change.

Adding insult to injury, the management at this location had a penchant for making up rules on the fly, further exacerbating the chaos and confusion within the workplace. Arbitrary decisions and inconsistent enforcement created an environment of uncertainty and unpredictability, leaving employees feeling like they were walking on eggshells.

The lack of transparency and accountability only served to erode trust and undermine morale, as it became increasingly evident that fair treatment and adherence to established protocols were mere illusions. Instead of fostering a sense of order and professionalism, the arbitrary rule-making only served to further underscore the dysfunctionality of the organization.

In such an environment, it became nearly impossible to perform duties effectively or plan for the future, as the rules seemed to change at the whim of those in power. This lack of stability and coherence only added to the overwhelming sense of disillusionment and frustration that defined my experience at the Memphis airport location.

My time there left me feeling undervalued and demoralized, with no opportunity for advancement or personal development. The experience at the Memphis airport location was so profoundly negative that I have no desire to ever return to employment with the company.

In addition to the systemic issues, the atmosphere was rife with personal indignities. There were instances where I was called out of my name, a demeaning experience that made it abundantly clear that speaking up would only invite further mistreatment. The culture of fear and intimidation stifled any inclination to voice concerns or advocate for myself, leaving me feeling powerless and voiceless in the face of such disrespect.

The inability to address such egregious behavior only served to perpetuate a cycle of abuse, reinforcing the notion that my worth as an employee was negligible. It's deeply disheartening to reflect on the sense of isolation and vulnerability that characterized my time at Paradise Lagardare, further underscoring the toxic nature of the workplace culture.

Ultimately, the combination of microaggressions, retaliation, and the pervasive culture of silence made it abundantly clear that Paradise’s Memphis airport location was an untenable environment in which to pursue meaningful employment.

A lazy clique dysfunctioning by support of 'seniority rule'.  Blame for issues gets thrown to Corp. without any corrections.  Inventory control totally wacked.  Four registers in Airside of Airport, and not one works properly.  Prices on items never same on all registers.  Priorities in expectations are totally comical.  Management hoards PTO and vacation time, nowhere to be found and status quo with nobody with brown badge to access restricted supply zone to replenish stock during evenings.  Totally under-staffed.  Morale is lost cause.  Management claims Corp handles price changes via IT on registers. Not sure if that's even believable.  Brown badge Inventory crew goes totally to the 'when the cat's away...' party time when manager takes all her time off... and claims 'we don't have anymore' until the day before the manager comes back.  But they seem to have twice more of what was not needed, and willing to use energy loading it up to the store twice more.  With my management experience, I'd fire everybody but two of the female cashiers I worked with. Prices continue being raised (sodas priced almost $2 more than airport vending machines) beyond noticable shock by customers.  Company robs customers simply because they know TSA restricts passengers from being able to bring the items through security.  None of the other restaurants jack up their prices so badly.  They all have 3 times more crew members at all times.  And none are forced to remain open past 8pm. I hung in there less than 3 months.  Witnessed one employee show up and quit one hour later, after working there for a year.  New employee showed up her first day and simply walked out as soon as she was given a break.  My spirit for being a team member in this company was totally destroyed.  I lost all respect due to so much lacking in knowledge and ethics.  As a Manager in C-stores... I NEVER took time off during important events.  I even stayed and directed traffic to help customers get their vehicles fueled up so they coul run from a hurricane.  No Manager with a conscience and education would ever leave only 2 cashiers to operate an entire unit airside during an Air Show featuring The Blue Angels.  Additional Inventory would have been ordered in advance.  And somebody with a brown badge would have been scheduled to work the afternoon/evening shift.

This job is meant to be temporarily. 
There’s always call outs in the same time at Univision, CNBC, & Relay. 
 This leaves up to the ones who didn’t called out more pressure to close the store alone with more responsibilities & liability to what can occur when there’s a rush hour! Not a flexible schedule & the company  relies on bidding for a schedule shift senorities always keep there mornings. 
Only problems are working alone without a team of 2 or 3 is more days like that. Surprised that union doesn’t check the amount of call offs!  This company let  employers call out in the same time as a routine per week & not fair for the employers who are punctual always at work. And to call out need to inform email, & text/call to 5 managers & 2 supervisors for the shift your in. Other jobs if you call out you call your boss or store manager..
Working in a terminal in general sucks. Better to find a job near the airport where you can park your car & easily walk up to the building to clock in.
We’re better off at a job designated area where you can put away your work stuff in a safe place, a break room, a parking lot for your vehicle or to be dropped off picked up at, & easy access to contact your manager or hotline to call off work, use sick pay or pto requests. Anything too difficult with a delay for a response back from a team for those requests is a HUGE 🚩This company need a lot of work & rules to change appropriately & well environment for employees. Why expect employees to stick around if they can’t have a place to put there purse or bag away or lunch? & there’s no reliable source here because lack of changes with the sick pay request that takes a while to be approved..& pto.  When I resigned my previous jobs not here they gave me my sick pay. Over here at paradise they need you to login through a app to request sick pay & call all the managers & supervisors ..plus wait on a request to be accepted weeks later if approved. When I used my sick pay else where it immediately got approved the same day & didn’t need to call everyone only 1 manager to inform. This job is EXTRA. If you apply & work here you’ll find out & will look for another job  with more pay easier access route to go straight from A-B to work & home. 

Be careful.

 Paradies paints themselves to be a "family-owned" business which cares about their employees. I can tell you it's the exact opposite. Very intense corporate feeling, far from family owned atmosphere - the company gives off a "big brother is always watching", 1984 vibe. It's very disheartening. 

there are extremely high turn over rates throughout the company, let alone in AZ alone.  People are hired and fired constantly, I've seen plenty of employees quit because of poor treatment from management. 

Managers are overworked, and under paid; they give you 60 hours worth of work and expect it to be done in 40 hour work week. Very unhealthy cut-threat environment which stretches all the way from upper management to associate level. Large disconnect between upper-management and physical store locations. 

If you don't drink the "koolaide" and give your life to the company, you will not be valued. I've seen plenty of fantastic, hard working people thrown away because of this. It's honestly heartbreaking. 

Work-life balance is terrible (all managers work 50+ hrs/a week on average). Threat of losing your job seems to loom over your head constantly. 

I don't write reviews on companies usually. But I couldn't pass this one up; I felt an obligation to let anyone know who is looking for a job. I understand the need for income; it's why I still work for this company. But my only advice is this: if you choose to work for Paradies, use it as a means to make an income and keep looking for another job. Get out as soon as you can. You will end up hating it if you don't 100% jive with company culture. It can be very cult-like. 

The only pro I can think of is that the benefits are decent. But that's only if you stick around long enough to qualify for benefits; and I strongly suggest you don't stick around that long.

A typical day at work includes (for openers) opening the store, counting the drawer, and opening the gates. Throughout the day, tasks include ringing up customers, stocking the store, folding clothes, and cleaning. For brand stores, you will spend most of the day using various selling techniques to sell to customers. Depending on the brand, you are expected to maintain a knowledge of that brand. Closers must stay until last departing flight, even if there is a delay. Closers will clean, stock, prepare closing paperwork, and balance out the register.

Typical shifts include open, mid, and closing. Depending on the store, you may open as early as 4 AM or 6 AM. Closing shifts may require you to stay later than scheduled if a flight is delayed or is scheduled to depart later than when your shift ends. One 30-minute meal and one 15 minute break per shift. (Unless the shift is shorter than a normal shift.) Working in an airport, you need to prepare to get their much earlier than when your shift starts as to have time to park and go through the TSA checkpoints.

The hardest part of the job is dealing with the rushes of people. It is an airport, so some stores are expected to get very busy at certain times. Most enjoyable part of the job is the coworkers and working in an airport. It makes the day go by quicker. 

Supervisors are friendly and work hard. Upper management is also very friendly. If you are a good worker, you will succeed. The opportunity to move up is there if you work for it. Do your job and show up on time, and you will be fine. A lot of the negatives you read about in these reviews could have been avoided by people just doing their job and maintaining reasonable expectations.

What is the best part of working at the company?
Communicating with different people daily, meeting new people.

What is the most stressful part about working at the company?
Working under the management they have there. Not good at communicating with staff, all managers had different directions for us. They didn’t treat us with any respect. We worked hard for them & they never encouraged us with a raise or any other benefits. They actually refused to offer a raise to us.

What is the work environment and culture like at the company?
Stressful and overwhelming at times. It wasn’t a competitive environment but it wasn’t a positive environment either. Some of the management there are not good management but they never seemed to have any problems with those guys. They just came down really hard on our cashiers/sales associates.

What is a typical day like for you at the company?
Clock in, open the store, get everything ready for customers. Pack coolers, and shelves, count registers. Answer to the bosses, all 3 of them. Each one would tell us something else to do. They were not communicating with each other or us at all. A new supervisor at the time, couldn’t rely on her management to do what was needed so she was very ugly towards the associates. They did not delegate very well. We would greet customers, while doing other things in the store, and be as friendly and as helpful as we could. Answer any calls we got from the store, and keep all of our work spaces clear & straightened up. Then count your register, wait for the other staff to come in so that you can clock out. Then do it again the next day.

There was way too much obvious favoritism because there were so many freakin' lazy people who were told ABSOLUTELY nothing at all while the new-hires were commanded to pick up the slack. New-hires were not trained properly, or even at all, and would be left at a store by themselves not doing what to do. The counters were always cluttered with junk and passengers never had any space to put their merchandise, which made them annoyed and ultimately, angry. It was always understaffed. This company would NOT give you 40 hours because they did not want to pay you overtime. Particularly at The Today Store, where I worked at, the Zone Managers were lazy who complained about working and rarely helped with anything. Obviously, that isn't a good example to be setting for the employees who work under them. Some AGM's were especially stressful working with because they basically spy on you from afar to make sure you are doing what you're supposed to, on top of being pretty rude. They make you run from store to store. They throw you on different schedules frequently, it's never consistent. Thank GOD I am not there anymore since they implemented a new scheduling system because I've heard it actually made things far worse. The HR dept. attempted to help rectify some of these problems but to no avail. There were ALWAYS call-outs (because nobody wants to work there, to be honest). The only good thing I can say about this company is that you get 50% off their merchandise.

I worked at retail locations in SFO for over a year. It was without a doubt the poorest run business I have ever personally worked for. Regulations constantly changed, and added nothing but pointless red tape to our already overstretched work goals. Myself, and two managers were the hardest workers throughout my time there, and were constantly unsupported by our superiors and regional managers. The culture at our locations promoted lackluster performance, as those who never carried their weight would be under fire significantly less than those that had more than full plates to work with, constantly falling behind due to baffling rules set by the company, or overcompensating by doing someone else’s work. Unruly and degenerate behavior was often ignored for large portions of our workforce, while our most valuable and hardest working employees were constantly berated and in some cases fired spuriously, which would mount even more undue stress on those holding the operation together. An absolute disaster of a workplace, watching the people working the hardest be constantly abused both verbally and financially, it all became too much to bare. I have never worked as hard in a retail environment as I did there, and made to feel equally as degraded. Avoid that toxic atmosphere at all costs. 

Paycheques Dwindle More and more. You constantly feel judged let alone are judged by both associates and managers. You’ll start to feel Trapped Zone Manager’s Think they’ superior over associates because of what it says on their badge. A Few Upper management persons Are Quite Harsh and Dont listen to associates when ZMs are being harassful towards associates. Gossip spreads like wildfire, Upper management also Uses The “Scare you into staying” technique to keep your mouth shut so you won’t quit because they’re always short staffed (which is Obvious) They complain when there’s no customers and they’ll complain when you’re helping customers. You can’t even make time for a doctors appointment when you’re in fear for your own health. You can’t switch with someone unless Upper management Chooses For you. So basically it’s a no go. Scheduling a day off in a Month advance for an emergency is never going to happen because management will deny and Override it any and you’ll still be scheduled to work. Even if it is highly important. A lot of elder employees have encouraged younger associates to find other/better jobs. You’re constantly being watched and reported. Including Zms Often “snoop” through your stuff without your consent just to go and inform HR. And have them show up the next day ready to fire you over something small and pointless. Don’t work here unless you like drama and are a bit of a bully. As well as looking for a place to get stuck and stay stuck. 
You have more to look forward to. Apply to an airline.

Do not work here unless you have little experience anywhere else management is very poor at what they do and will treat you like garbage no matter how good or bad you are at what you do there are too many "fine print" requirements for this company to be seen as anything less than a body to be worked continuously until you give up and quit or get fired after losing that drive you get when you start a new job and want to do the best you can and prove you have what it takes to be successful in life so if you don't mind being a zombie to a company and be taken advantage of every day whether it be working by yourself at all hours and never getting help for more than 5-10 minutes when someone finally sees your too busy for just yourself to handle then leaves without notice and not half that time later you're busy and need help again and them (management) not listen to your suggestions to have another person with you for help or even the little things like taking time off to help a loved one and get scolded at work about it by your coworkers because management does such an awful job they couldn't care less of how your schedule changes might affect others and try to mitigate the results of you doing so, so I ask you this is this a company you really want to give your time and your life for? I regret my decision.

Top Job Titles	Average Salary
Line cook 3 salaries reported	$22.10 per hour
Cook 5 salaries reported	$20.30 per hour
Barista 5 salaries reported	$16.90 per hour
Retail sales associate 10 salaries reported	$16.35 per hour
Cashier 13 salaries reported	$16.62 per hour

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