leasing professional

service technician

service technician ii

assistant property manager

concierge

Paradigm Management Co

Each day starts with an administrative hour where leasing professionals follow up on leads, process new leases, and perform other tasks such as answering emails and listening to the call log. I learnt much about handling the diverse needs people from a property management perspective; I became more efficient at producing reports that required attention to detail, and how to pivot in the face of ongoing uncertainty. Management varies from location to location but at the corporate level is primarily concerned with the numbers (leased percentages, how many agent-led tour videos you can pump out in a week) - there is an air of negligence as properties can sometimes go months understaffed in integral roles such as property manager with no support from the corporate team. Workplace culture can be fun and fast-paced, throwing unpredictable scenarios at your daily and challenging you to think quickly and be creative while keeping basic principles such as the Fair Housing law in mind. Some managers want to see you succeed, some managers want to see their building, or region succeed which can have an impact on what work is recognized and awarded. IT, though a small department, is full of capable, kind individuals who are committed to keeping the complex technologies running across the entire portfolio. Human resources is not attentive to workplace conflict and the small size of the company can contribute to bias in their willingness to act against offenses on the personal or group level. Therefore, incidents of bullying were targeted on the basis of preference ir favoritism. The hardest part of the job was the Sunday night report solely because it was contingent on everyone from the other leasing professionals to the maintenance staff keeping accurate records, even in times of chaos — one error would ruin the entire report and keep employees after hours, sometimes with no end in sight. The most enjoyable part of the job was leasing an apartment to someone and getting the sense that they were truly happy in their new home and community. 

My typical day at work starts at 8:00 PM and ends at 5:00 PM, sometimes it ends at 6:00 PM. Especially, during the month and year-end when we were closing all the books and preparing financial statements and reports. Usually,  when I started work in the morning the first thing I do was to check my email for messages and respond to them. If possible, make phone calls, especially to my Property Managers. Then after that, I start my day's work by setting priorities.

During my work with Paradigm Management, I learned to organize and prioritize my work and work as a team. Also, learned how to identify and solve issues before they become problems.

The management was supportive of my work and usually, we had weekly meetings with our Chief Financial Officer.

Our workplace culture was creative, supportive, and collaborative. Always we worked as a team and helped each other. 

The hardest part of the job was usually at the month and year ends. Where we have to reconcile all the accounts and prepare the required financial statements and reports.

The most enjoyable part of the work was that it taught me to learn new problem-solving skills.


A fine company to work for, benefits are available. Hours could have been earlier my shift was 9am to 6pm. Preparing events, allowing vendors access to the building and answering the phone/delivering packages was a tipical day. I helped management ou quite a bit, co workers were not always talkative, but thet wer nice folks. hardest part of the job, not taking my view of the position seriously, leasing apartments and maintenance was much more important. Most enjoyable was was talking with genuine to heart residents

Various projects and responsibilities required to be worked on simultaneously. The challenge is determining which tasks need to be prioritized and finished first. I assisted manage two brand new luxury high rise, multi family real estate assets for a successful private property management company. In a team oriented office, I am able to learn from others while grow personally and professionally by choosing to be a positive example to my co-workers. I love the aspect of the job in terms of interacting with new clients, vendors and competitors on a daily basis, while always promoting the best customer service skills and relationship leasing/sales skills.

Paradigm was a good place to start.  You wear many hats so you learn a lot.  Good positive work environment and Property Manager.  I cannot say that this is at every property, but the management I was under was great.  The manager really wanted everyone to excel and gave everyone a chance to learn everything with "station rotations."  

You do work weekends, so the schedule was not my favorite.  After a while, you just get burnt out on working weekends.  You do rotate and get some weekends, but when i worked there, it was one weekend for every 6 weeks.. not ideal to me. 

They could have a better commission scale and I think the staff should get paid more. The leasing staff has to put up with a lot.

This property is a hole ..from the concierge to the leasing office to the maintenance office. If u don’t want any in wanted stress due to a job , don’t apply! This property is worse than goin back to high school. If you have a family or any kind of need that has nothing to do with their personal business is irrelevant to this company..Meaning yourself, kids , etc family , funerals. Their is no freedom to even take a breather for two mins without someone micro managing , calling asking your wearabouts. No organization, if anything goes wrong the blame game begins

a typical day would always be answering phone calls, assisting prospective residents, filing, and prepossessing contracts from the beginning to the end.

I have learn how to manage a property, I have gained more customer service, and being more proficient at multitasking.

the management is very poor with some issues that were not solved the right way by the managers.

my co-workers the nicest people on earth.

the hardest part was dealing with managers.

the most enjoyable part was just helping people.

Work weeks are a standard 40 hours, but the schedule varies depending on the property where you are located.  Management is good overall and co-workers are typically great team players.  

The hardest part of the job is in dealing with clients, especially those who tend to contact the office frequently regarding issues which may have already been resolved.  

The most enjoyable part of the job is also the clients, especially those who appreciate your hard work and efforts to assist them.

What is the best part of working at the company?
Supportive management. 

Training, great communication! 

What is the most stressful part about working at the company?
There isn’t anything stressful just wish we could be paid more due to cost of living . Or offered more discounted rent . 
Some companies offer 20% to the leasing office staff . 
Only 10% isn’t much off market rent 

What is the work environment and culture like at the company?
It’s peaceful , well organized and very well managed .

What is the best part of working at the company?
Team work 
Friendly upper management 

What is the most stressful part about working at the company?
Did not have much stress working there 

What is the work environment and culture like at the company?
Friendly atmosphere and residents 

What is a typical day like for you at the company?
Greeting residents and working with staff on daily activities

Top Job Titles	Average Salary
Leasing professional 30 salaries reported	$22.73 per hour
Service technician 17 salaries reported	$22.50 per hour
Service technician ii 8 salaries reported	$27.88 per hour
Assistant property manager 10 salaries reported	$53,500 per year
Concierge 5 salaries reported	$23.20 per hour

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