appointment generator

photographer

sales consultant

telemarketer

direct sales representative

Park Hill Portraits

My experience at Park Hill Portraits was overall positive in some aspects. The coworkers are supportive, helpful, and very team-oriented, with a culture that encourages collaboration. Management is approachable and does not micromanage, which made the day-to-day work environment pleasant. I believe it can be a decent temporary position, though there does not appear to be a clear long-term growth path for appointment setters. The role is commission-based with a base pay, and during my time there, I did not see increases to the base pay.

As with any workplace, there are challenges. The expectations for appointment setters are very high, particularly when it comes to booking sessions. The role involves encouraging clients to commit financially, which can be difficult given current economic conditions. Some applicants respond to advertisements for complimentary portraits, and while sessions are offered to everyone who qualifies, clients are later informed that a deposit is required to secure a date and time. This can lead to hesitation or objections from potential clients.

The company emphasizes strict adherence to scripts and views them as highly effective. However, in practice, outcomes can vary depending on the client, and not all objections can be overcome through scripting alone. Performance feedback is heavily focused on booking numbers, and it can feel discouraging when effort and improvement do not translate into meeting weekly goals.

Weekly booking minimums are set at a high level. While strong weeks can result in commission, weeks where bookings fall short of the target do not qualify for commission, even if a significant number of sessions were booked. This structure may feel challenging for employees who are consistently putting in effort but fall just below the required threshold.

Training for new appointment setters is relatively short. Additional training time, as well as opportunities to listen to experienced team members handle calls and objections, could better prepare new employees for success. While the job itself is straightforward, understanding client psychology and building trust over the phone can be complex, and more hands-on training would be beneficial.

Overall, there are weeks with strong results and commission earnings, and other weeks where bookings are lower and commission is not earned. This role may suit individuals who are comfortable with high performance pressure and variable income, particularly in a short-term capacity.

Because of my role, I get to interact with incredible clients all the time. From the start, we focus on creating elevated client experiences, and I love how Park Hill sets an expectation of excellence for both the clients & our team members. I personally thrive in these types of environments.

Learning experiences happen constantly.  I learn new ways to brighten someone's experience daily. In my role, I'm encouraged to support my team. Leaderships cares about each employee, and as someone who feels the best leadership style is one of support understanding, and excellence, I'm encouraged to maintain a working environment where people feel seen. That means a lot to me, personally.

Our leadership team encourage growth both in and outside of our roles; pushing us to study and strive for more within ourselves.  I'm inspired seeing each member of the leadership team ascribes to these ideals. 

This workplace culture remains my favorite I've ever experienced. Park Hill, in my opinion, stands out by thriving on positivity. We fill the spaces with music, send encouragements in team communication channels, and talk about all of the amazing pups that come through the door. I smile every day, often while driving in. Celebrating as a team daily, feels wonderful

The biggest challenge can sometimes be time. There's so much good work from the teams, I want everybody in the metroplex to experience how amazing our photographers make the experience. That said, we're limited to the number of families we get to meet. People love visiting our studio, and I love seeing them with our photographers.

My most enjoyable moments take place in the camera room. As the Photography Manager, I love putting my team first. There are days however, where I get to be behind the camera. As a photographer, these are some of my happiest moments. My favorite sessions, have elegant couples celebrating many years together. I've heard incredible stories from people who've been together for 50 years or more. Every single time, the room lights up with an electricity, and I'm left with traces of memories of them, as if I've known them all my life. Those moments, always make my day. 

Here’s a question: Does a script cause a client to buy, or only influence him to buy?  I would say the latter.  But my impression is that management places too much confidence in the script; that it is so effective that it will cause people to be more comfortable with spending their money than leaving without the product.  Never mind the state of the economy or the ‘economic’ quality of the client himself.  If the client simply has no money or is unemployed or is about to purchase a house, etc., no matter how well one follows the script and apply all sorts of psychology, the financial reality often prevails in the end.  And unless you don’t care whether a person is putting himself in a financial bind, in part because he has been ensorcelled by emotionally effective psychological techniques, you will harbor certain misgivings.

Speaking of psychology, I was very impressed by just how powerful is the psychology that is incorporated into the carefully crafted script.  And not just the script.  From the first outreach to the last interaction with the client, a certain fictive narrative is created and a warm and inviting ambiance is maintained so as to maximize a client’s willingness to spend thousands of dollars on a beautiful work of fine art.  Of course, if the client does not have any money to begin with, or wasn’t expecting to shell out thousands of dollars for a portrait, or showed up wanting nothing more than what is being gifted to him, or just wants to see what sort of pitch is being made, these will remain challenging obstacles for any salesman to overcome. 

The management is helpful, the owner a very nice person.  However, managers are not always on the same page with one another or in sync with the employee handbook.

Anyway, though my overall experience was positive.  I do think the way that clients are selected could be improved.  Otherwise, everyone’s time is wasted.

I have always felt well respected and encouraged to grow, in any position I have held at Park Hill Fine Art Portraits. There have been a few different positions - in my three and a half years here! Continuous learning (so appreciated!) is a given at Park Hill and the role flexibility is exceptional. Management's approaches to all client and employee issues are intelligent, empathetic and carefully considered.  
What we do at Park Hill and the resultant gorgeous portraits created, brings joy to many people from all walks of life, and that is gratifying on a day to day basis! The meaningful feedback we get from our clients is special and treasured.
A 'family' atmosphere and positive culture is immediately apparent when working here and that is getting rarer and more difficult to find, in our world today. I love the family-owned character of Park Hill and have never felt that I was just a cog in a corporation. I enjoy what I do and I value most especially doing it for this great company and with the creative, kind, intelligent people who work here.


Working at Parkhill is very pleasant. Typically work a 12 hour day 3 days a week. This works perfect for my schedule. The days go by very fast as you have constant interaction with clients which builds strength in communication very quickly. Support system is extremely constructive from all levels of management, this also relates down to the work culture. Work culture is all about positive vibes which makes you want and enjoy going into your work day. If I were to say something was hard about the job it would only be if you have multiple client sessions canceled in the same day, which is out of anyones hands. As far as the most enjoyable part of the job it would definitely be client interaction. Every client is unique and getting to learn and relate to them is a wonderful experience to have,.

PHP has given me opportunities to showcase my strengths and talent. With weekly 1:1's, we're able to communicate properly, and learn different ways to achieve our goals. They are committed to keeping the culture lively and drama free. Everyday we get the chance to learn someone story, and it really puts life into perspective. Managers care and take steps to recognize their team. We can trust our peers and really come together to create lasting memories for ourselves and for our incredible clients. 

Firstly, it’s a scheme. “Win” a prize to lure people in and then up sell them…. I could write pages about the reasons not to work here. Just do yourself a favor and stay away.. there’s a reason they actively try to make sure no one comes in there more than once…. Product is good, but the setup is a scheme…don’t have any input that isn’t 5 stars across the board and acquiesce to their every request or they will say it’s against “culture” so they can keep the revolving door turning. 

PHP is an incredibly supportive environment that I am proud to be a part of.  Transparency and communication always comes first on the management team.  It's definitely not an "easy" job and the bar is high for excellence but there is always support and tools given to succeed.  I truly feel like I am learning something every day from this incredible group and PHP's influence has made me a stronger leader.  

PHP is the best place I have ever worked. The owners and managers are very invested in creating a productive and enjoyable work environment. They show acknowledgement and appreciation for hard work! I feel like they truly care about their employees and want everyone to be happy and successful. 

I actually like it here ! I get along with all of my coworkers and management. The job is fairly easy! Like any job you got to, you  have a responsibility and are expected to up keep it. The job it self is not hard once you get the hang of it ! If you like getting dressed up for work and are ok with client experience, then you might wanna consider it here ! 

Top Job Titles	Average Salary
Appointment generator 21 salaries reported	$6,000 per month
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Telemarketer 7 salaries reported	$52,500 per year
Direct sales representative 3 salaries reported	$90,000 per year

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