route driver

entry level customer service representative

account representative

commissioner

warehouse associate

Parks Coffee

This was a pretty good job until I started getting paid salary. I first started getting paid hourly and was making good money but it all stopped when they switched to salary. I was pretty much working the same hours for less pay, almost $1200 less a month. This job was stressful when it came to doing extra stuff, if your day just consisted of just delivering, then that was a good day. But most of the time the supervisor would call and make you go fix another account. I did not like the fact that you had to maintain your truck and get all the service done to it. I feel like the company should have someone doing that instead of you having to waste your time to take the truck to the shop and wait hours until it is fixed. Another thing i did not like is no raises at all, so what your starting pay is that is all you are going to get. The company is growing and has enough money to pay the employees better. I would say at least give raises every 6 months until a certain top pay. Also company should try and average 40 hours, not 50. Depending on your route, you can work 60+ hours. And get ready to pay for toll ways, The company has a $20 limit on toll ways which I would use up in 2 days. So I would get charged about $60 every week for toll ways. Fridays were the only days I actually had time to take a lunch, Monday through Thursday I had too much work that if I took a lunch I would make my day almost 11 hours long. This job is considered salary but you do not get paid on sick days, so that does not make sense. Last thing, when you finish early you still cannot get to the warehouse until after 1pm, which was dumb because If you are getting paid salary you should be able to leave once work is done. Overall their are some things the company can adjust, if they were to do that I would recommend this company. But as of now I cannot recommend this company unless you just need a job asap.

You’ve hit the end of the road on the day you start your employment with Parks Coffee. I worked as a Service Technician, and after 4 years with the company, I left making nearly $6k less annually then when I started, with no possibility of commission. This was due to restricting OT which before the pandemic was 5hr/wk. Rather than compensating the lost income with higher hourly, their solution to soothe angry employees was to do contest giveaways every few months. The company made a big deal about giving away ~$15k in prizes in a few quarters, and ~$3k every month on random hat draw prizes. But don’t ask for a raise, they don’t have any money for raises! Every year I worked here, I averaged less and less income yearly. This is a much different situation in nearly all other branches of this company, which regularly pay employees decent size commissions based on the amount of product or services rendered. Working as a technician means a few things: 1) your job will be laborious, 2) you will get paid a flat rate and you will like it, 3) that rate is not worth the amount of work you will have to do, or the management you will have to deal with. They have great products, and a great brand image on the surface, but underneath the management is lacking, and communication skills are non-existent. Shoot, 10% of the time your work orders will have blatantly wrong information and you’re meant to play detective. I wish this company would go public and get outside investment. The cafe is wonderful and being a barista pays nearly as much as being a tech does so they should really run with the cafe model, because who wants to work in an office nowadays? There’s so much potential, but Parks values their image to customers far more than they care about their employees.

You guys will have better pay at any fast food place. You wil be payed low salary but work long hours. My check was around $800 every two week after taxes but you work 60 plus hours a week no overtime pay only salary. You have to be there at 6am and cannot return till after 3pm even when your done early plus load up your truck and do paper work before you leave another 2 hours add. It's like running your own business but without the pay, you have to take care of everything from getting oil changes to your work truck, fueiling, creating invoice, stopping by accounts that have not paid and etc....And you are charged for every little thing from misplacing a key to damaging a uniform. Plus they force you to use there uniform service and take it out of your check. They tell you about commission but that's if you get a good route most are not, plus they reduce it for inventory, not switching pots, and going 1-5 mph over speed limit. You'll never see that commission check not a good anyways. Highest turnover I have ever seen. Worst part is your hummillated all day by management and Customers because everyone sees you as the coffee guy that can be easily replaced.

They reel you in with a pretty decent pay even if you're completely inexperienced in the work. Then comes the huge list of unnecessary rules. Management can also be pretty hypocritical in their rules enforcement. Management is constantly watching cameras and is ready to crack the whip at the slightest sign of slacking. Most route drivers or service techs also are expected to skip lunch on most days to get their workload done. And when I say skip lunch I mean you are automatically clocked out for an hour every day and are expected to take a break in the middle of the day whenever you have time. But most of the time you need to skip lunch to get your work done, so have fun having an hour of pay stolen from you most days. Also if you're in a driving position be ready to get into incredibly run down trucks or vans, and dont expect them to get fixed any time soon. Also be ready to be trained by incompetent training staff. Some of the coworkers are great people and are very good at teaching new hires. Others not so much. And if you're lucky you'll end up in a van with someone who never buckles their seatbelt and constantly texts while driving. 

The owners son’s run the business but have grown up privileged with no real sense of what Working Class really means. There are entirely way too many rules and comer as everywhere. The owners or HR are constantly listening in on the rooms and are constantly watching the cameras. I know because within 2 months of working there, I was advised to watch what I say and do by lots of employees, and received multiple phone calls about things that only someone in the room would know about. Personal conversations and common office banter is constantly quoted back to you by management. Everyone is underpaid and under appreciated, and I wouldn’t recommend this company to anyone other than military personnel who appreciate being guided.

bad company to work for all they are really worried is the attention of themselves and not looking out for the people that are actually trying to make a difference. the management are snakes including but not limited to the team leaders and or warehouse mangers and or the actual CEO and there sons. they are a greed company and when u try to voice out your opinion to hr. they are also trying to undermine what your  complaints are coming from actual drivers that are left doing management jobs cause they feel entitled. that company is a sham and needs to work on there core values and go back to the drawing board on how they treat their employees not just buy them some chick fil a and tacos every single month to shut employees up. WORSE JOB EVER DONT WASTE YOUR TIME.........

This job gives you back what you put in, with an asterisk. If you want to try and grow your clientele during your stay here, you can, if the sales reps help you. Otherwise, good luck. The monotony will either thrill you or kill you. The pay is okay, and there are small bonuses thrown around, but the work you put in is proportional. The fact of the matter is, you are the only reason the people on your route get coffee, and if you can't show up one day, for whatever reason, either you tack their stops on another day, or you rarely get help. You don't return to the warehouse when you finish, so unless your sales rep has your back, have a nice time waiting until 3 before spending another hour packing.

While some of the fellow employees are great, if you can find better with a higher pay then take that instead. 

They don't want to pay for overtime but will give you so much work that isn't even in your job description that you have to. 

They are a revolving door of people. There's someone new almost every week in either collections, invoice and billing, or sales drivers. 

The management typically doesn't accept suggested ideas to help better the department. 

If you work there long enough you will notice there is a lot of favoritism within the company and decisions made are based off of work place gossip. Keep in mind this is a family run company and that is exactly how it is run. 

Good Luck

BEING A TOTALLY ORGANIZED COMPANY. THIS WORKPLACE.  TO THIS DAY WAS HARD TO PART WAYS WITH. WITH DEDICATED OWNERSHIP AND THEIR KNOWLEDGE,LEADERSHIP AND FAMILY VALUE. I`D REFER EMPLOYMENT TO THIS COMPANY ANYTIME. CO-WORKERS WERE GOOD TO WORK WITH. ALL COMES FROM OWNERSHIP AND MANAGEMENT WITH GREAT ATTITUDE,FOCUS AND STRONG BUSINESS LEADERSHIP. THE HARDEST PART OF THIS JOB WOULD HAVE BEEN TAKING CONSECUTIVE DAYS OF VACATION. MOST ENJOYABLE PART OF THIS JOB WAS THAT AT THE END OF THE DAY. I THANKED GOD TO GO HOME POSITIVE AND HAVE GOOD ENOUGH PEACE AT MIND TO HONESTLY TELL MY FAMILY MY DAY WAS WELL.

This company expects the world from you, but compensation doesn't match their expectations.  Micro management full blown. They have someone watching you all of the time on the cameras because they always think the worst of their employees.  Barking orders from corporate office that has no idea of whats going on.  Outdated policies and dress codes. Pay changes all of the time without notice.  When most companies are rewarding their employees for hard work, this company decreases your pay. This job is a dead end and won't lead to anything.  They look for reasons to fire people.  Hours don't justify the pay

Top Job Titles	Average Salary
Route driver 2 salaries reported	$15.50 per hour
Entry level customer service representative 1 salary reported	$20.00 per hour
Account representative 2 salaries reported	$48,000 per year
Commissioner 21 salaries reported	$16.00 per hour
Warehouse associate 1 salary reported	$18.00 per hour

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