processing assistant

monitoring specialist

call center representative

behavioral specialist

enrollment and eligibility representative

Partners Behavioral Health Management

I love Partners and I have been working here over 12 Years.  I am so disappointed of the changes and micromanagement by Leadership.  It used to feel like family but now the Care managers have to Do Everything with no help.  Yes, the Tailored Care Plan will be in affect in July but care managers have to deal with being micromanaged. Leadership watch the times we sign in to the computer and do notes. We also have to do admin. work instead of Leadership hire administrative assistants to help us in the Care management department. I have seen so many Care Managers frustrated and feel like Leadership does not listen so they leave. Leadership is poor and you get promoted only if you are friends with someone. It is about favoritism not if a person is more qualified. This company is now more concerned about money  and paybacks due to Tailored care plan instead of the members. Even the CEO has left and he loved Partners but now we got a  new CEO.  The insurance is good premium and state benefits make it good. Other MCO'S pay more money than Partners. 

I really loved this job.  My co-workers were wonderful and it was a wonderful work environment. I learned so much about resources in our eight county area.  Management were very strict and hard to get to know.  They placed a barrier between themselves and the rest of us. The hardest part of the job, was passing the calls onto others and it was  what ultimately got me fired.  I was so used to working independently and putting out my own fires and handling my own crises, that it was very hard to transfer 90% of the calls to a licensed clinician.  The most enjoyable part of my job was the ability to feel like I was helping someone and to share that experience with others.

The atmosphere at different locations differed considerably.  Some employees were put under considerable pressure to take up the slack for other staff members.  Management frequently "shoots from the hip" without considering the impact of decisions made prior to implementing them.  Partners promotes health and well-being by providing on-site gyms; however, using the gym was difficult when there was little time to eat during the day.  The structure of routing work, puts pressure on the most conscientious employees to continually do more and more.

I currently work for Partners as an I/DD Care Manager.  I love the team I am apart of.  Our team supports one another, encourages each other, our team flows together!  
At Partners we understand the I am all in concept to provide the most appropriate services for the members we serve! Coming along side others to reach their goals and dreams is a high honor that I as an employee do not take lightly!  I appreciate the healthy and caring work environment that flows from the top down.  

What is the best part of working at the company?
Making a difference in the members lives, Flexible schedules, incentives, benefits, 
Team work

What is the most stressful part about working at the company?
Trying to get modifications approved for members

What is the work environment and culture like at the company?
Positive environment 
Diverse culture 


What is a typical day like for you at the company?
Busy, fast paced
Meaningful 
Happy

I travel to 4 different sites that the company has assisting the Care Coordinators in the Developmental Disabilities Department. I love my co-workers and managers, they are kind and quite friendly. They are always will to answer questions and always willing to teach.
The hardest part of the job is traveling to each of the work sites as they are quite spread out from each other.
I enjoy the paper work part of the job

This is a great company to work for. I've truly enjoyed my time here so far. We don't have meetings in my title but maybe twice or 3 times a month. All scheduled ahead of time. Zoom or teams meetings. You can ask questions during the all staff meeting with over 900 staff. They are always so nice and respectful. Partners stands by their mission. To Improve lives and strengthen communities. 

FAmily orientated atmosphere and the company is all about the health and well being of their employees. Time off is encouraged and very generous benefits! Bonuses are given yearly.

This is a good place to grow and move around in positions. Benefits and time off are above the standard. Work is not always evenly distributed, but never is it so bad that I can't manage. Ask for help and you will receive it.

What is the best part of working at the company?
Great mission, great caring people 

What is the most stressful part about working at the company?
State changing directions all the time 

What is the work environment and culture like at the company?
Work from home and nice culture 

What is a typical day like for you at the company?
Meetings, Meetings. Meetings and more meetings

Top Job Titles	Average Salary
Processing assistant 16 salaries reported	$38,701 per year
Monitoring specialist 10 salaries reported	$57,788 per year
Call center representative 11 salaries reported	$39,896 per year
Behavioral specialist 31 salaries reported	$64,434 per year
Enrollment and eligibility representative 10 salaries reported	$36,660 per year

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