stocking associate

associate

delivery driver

packager

cherry picker

Parts Authority

The process of getting the job wasn't difficult at all. The interview process ran smoothly, and hiring was quick. The job itself, however, is a terrible place to work. The work itself is pretty straightforward. You receive pallets of incoming auto parts, scan them, then put them on the correct shelf.  Sounds easy, right? Think again. It is a HUGE warehouse, so most of the items are located in different parts of the warehouse. Despite the overwhelming heat (no air conditioning), you are expected to scan and shelve 90 pieces of equipment every hour, for your entire 8-hour shift. This is expected even though sometimes the scanners go offline and the shelves are located in varying locations. A good number of the parts are heavy and bulky, and you’re only given a small cart to transport them. That means you have to make multiple trips for just one load. Management is not supportive or encouraging at all. After a few days of training, you are basically left to fend for yourself, with one supervisor on site. Working independently is not so bad, however, if you need assistance, you have to scour the warehouse to find the one supervisor. Every day, management will question why you did not hit your 90-parts-per-hour quota and tell you about times you were not scanning (i.e. bathroom breaks, scanner going offline, needing help from supervisor, etc.). They micromanage down to the minute and NEVER offer an encouraging word, even if your numbers increase week-to-week. They treat the warehouse workers like mules. It’s just not a good environment at all. Turnover will always be an issue if something doesn’t change. 

It's easy to get promoted here. I made supervisor position in under two years. The place is very unorganized. You have three different bosses telling you what to do. They even tell you what to do say to the employees. If they don't like an employee they had me place them in positions the did not like so they would quit. The pulling process was awful. They pulled all the orders together by hour instead of pulling by order number. The place was two levels making it even more difficult as items seem to dissapear often. Very little room in the place. Employees were working elbow to elbow. There solution to box storage was an outside container. We did not even have room inside because there were cases of spilled oil all over the place. Upper manaegement decided to make it a 7 day work week. Instead of hiring more people they spread everyone thin. Normally 2 pullers for a day that's if no one called off. They would yell at me for orders not going out on time. The way they hired people was horrible. Make people work for two weeks and when the background check came back, they would fire them. I had one manager tell me to change the title of an employee as they messed up the paperwork. After I did another manager restricted my access to the schedule.  As a supervisor I could not even make my own employees schedule.  Overall I got blamed for everything. Even though upper management  controlled my every action & told me what to say. 

If you have no life and don't value your work then parts authority is the place for you. Long hours with terrible pay. 

I spent just over a week at Parts Authority and it was stressful to say the least. The HR manager that hired said they'd like me to leave my old job a week early because they "needed" me. I left a job that I was comfortable at to work for a terrible place. I burned a bridge to set foot on a sinking ship. 

The training I received was pathetic. They thew the book at me and by day three they expected me to answer phones and take orders using a complex and sloppy computer system. The call volume alone during busy hours is enough to make you second guess your decision to work there. 

I reached out to other employees for aditional help so I could learn there DST system properly ( I was being shown multiple ways of doing the same thing which is confusing) I did receive calls from other employees looking to help me out. But Management caught wind of my efforts and basically terminated me. 

So to recap. By day three of employment I was answering phones, taking orders, transferring calls, sorta learning how to change around and transfer inventory, fix products that won't scan, manage a cash register and help walk in customers. Not worth $10 and hour. 

I've had some crummy jobs in my time. But parts authority takes the cake. Never in my life have I ever worked for such a poorly managed company.

A typical day at Parts Authority for me consisted of calling customers for payments, processing credit card payments, calling any customers who had a check payment returned from their bank and setting up payment arrangements with them when needed if their accounts were past due.  

Sending past due letters to accounts 60 to 90 days past due and forwarding accounts 120 days or more past due to our attorney.  I worked closely with the accounts receivable manager on a daily basis.  The last week of the month was spent heavily on the phones to collect payments so they would post by the end of the month to prevent accounts from going past due.  Most accounts that did not pay, I was instructed to place on credit hold per my manger with very few exceptions. 

Parts Authority bought my former employer, Woodbury Automotive Warehouse, a company that I was employed with for 15 years.  My job title changed from Credit Manager to Credit Analyst, but my job duties were basically the same.

I worked with very talented people and loved the business I was in as auto parts are a huge contributor to the function of society. I was not paid the best, but what I learned and I am now taking away makes up for that. Management was not very good at following through with requests of getting the other IT infrastructure and development team in collaboration. This caused delays and is my biggest complaint. These delays caused projects that required other teams input to Fall behind schedule. Despite showing I communicated extensively to the other teams how not doing their part prevented me from reaching mile stones scheduled and ultimately finishing a project was still looked at as my fault. Benefits were not bad if just for yourself and a child. Any thing more then had to be paid fully by team member as they only contribute paying half for yourself and 1 child. 

A typical day at Parts Authority would include various tasks of either pulling or putting car parts away. I learned very early on that the job would be repetitive and timely. However, i feel like management is too aggressive with their employees as they tend to  use intimidation as a means of enforcement. The environment is cluttered in dust both airborne and on the floors, walls, and products. Asbestos found in the bathrooms. Extensive water damage. etc... Most of the employee culture is 'every man for themselves' as no one's job is really secure unless you are personally involved in management.
 The hardest part of the job is knowing that there will be no financial advancements at this establishment. The only functional way to get a raise is to literally prove why someone else should be fired and you deserve compensation. The most enjoyable part is getting off, honestly. I enjoyed the days when my former peers were less antsy and cut throat; as then the work was less stressful and maintainable.

The pay is bad because sometimes workers call out and you have to over work to get the work done. People are always calling out and quitting continuously. They don’t have a trainer, another working will have to show you what to do and sometimes that frustrates the worker too, especially if you’re a slow learner. The warehouse is small and doesn’t have a lot of workers in the department I was working so on a day to day basis we had to be overworking. The warehouse isn’t climate controlled, so whenever it gets very hot you might feel as if you’re going to pass out. There’s a particular supervisor that (I’ll leave that mystery for you to find out) and you’ll notice and everyone else there will tell you. You have to work until finish also, sometimes the work doesn’t get done until 3am, so you’ll be there for 12 hours some days. Also, the job security is useless, anyone could just walk by with a weapon, I did not feel safe when the managers let go of persons and they left angrily. Anything could happen because the security is useless. 

If you’re looking for a job that constantly has work and offers overtime then this is the right place for you. However, management is truly the worst and will make you feel like you aren’t doing enough as an employee and will make you feel bad for wanting to take a day off. Mandatory overtime almost all year round. They will push their employees to the point of exhaustion. Some workers are nice to work with but the majority only like to cause drama and the environment is really hostile. No room for advancement, you’ll pretty much be stuck doing the same tasks over again. Management has favorites so if you’re not on their good side even if you perform good they will find a way to bully you. Hardly any raises just a couple of cents every couple of months. Lots of micromanaging within the company so if management isn’t on your case then other workers will be just to get you in trouble. Highest turnover rate I’ve seen. Hardly anyone wants to stay longer then a month. 

I was hired back in October 2019 at the Tualatin OR location. At first the job was rad. The people were cool to work with, but then those people were no longer employed after just working my first month there. So that told me people don’t last long here. They promised advancement, and pay increases after 90 days. I never got that. The job also doesn’t care if you have a death in the family. I lost my brother and sister. They just didn’t care and I was back at work 3 days later after the death or I wouldn’t of been able to keep my job. Then in March I was diagnosed with covid even after talking all that stuff saying there was no such thing. So I was furloughed from my job and got on unemployment. I wanted to go back to work and was just ignored. If you want a career, this is definitely not the job. If you just need a job to get by temporarily than this job may be a fit if you like minimum wage

What is the best part of working at the company?
THE BEST PART OF WORKING AT PARTS AUTHORITY. THERE WERE SOME GUININE PEOPLE THAT WORK THERE. SOME OTHERS NEED BUSINESS ETIQUETTE FROM MANAGEMENT TO EMPLOYEES.

What is the most stressful part about working at the company?
THE PART THAT WAS UNPROFESSIONAL WHEN MANAGEMENT TRIES TO BELITTLE. INSTEAD OF UPLIFTING YOUR TEAM. AGAIN THIS IS WHERE BUSINESS ETIQUETTE COMES IN. EVERYONE SHOULD BE REQUIRED TO TAKE A CLASS. 

What is the work environment and culture like at the company?
THE WORK ENVIRONMENT IS OK COULD BE MORE PROFESSIONAL STARTING WITH MANAGEMENT. THEN THIS SHOULD BE INTRODUCED TO EMPLOYEES AS WELL. 

What is a typical day like for you at the company?
A TYPICAL DAY OF PULLING AUTO PARTS FOR NEW AND EXISTING CUSTOMERS IN A TIMELY MANNER. ALSO COMMUNICATING WITH CO-WORKERS TO MAKE SURE ALL TRANSACTIONS WENT SMOOTHLY

Top Job Titles	Average Salary
Stocking associate 30 salaries reported	$1,417 per week
Associate 19 salaries reported	$20.00 per hour
Delivery driver 3 salaries reported	$19.83 per hour
Packager 10 salaries reported	$26.00 per hour
Cherry picker 10 salaries reported	$22.00 per hour

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