customer support representative

order administrator

sales executive

purchaser

inside sales representative

PartsSource

Typical day involved a lot of customer contact and computer work. I learned a lot about customer and vendor interaction as well as some Microsoft Excel that I did not know before. All of the managers in each dept. were helpful and understanding with any and all issues that came about. My co-workers were helpful and fun to work with. The hardest part of my job was trying to get the customer to understand why something was not returnable. The most enjoyable part of my job was the people that I worked with, including customers and vendors.

The training was not adequate and what was taught was not all you would be doing. Metrics were not clear. Compensation was low for the type of duties they add on to your job. Frontline would be handed the task of fixing most of the mistakes other departments made. Management said they were there to help, but that was false. More like you have to figure it out on your own. Imagine being lost on new job and asking what you need to improve on but the person/manager not supporting you

I enjoy working as a Parts Driver for Part Source.  I have several years experience as a driver and I felt that this was the best job for me.

Positives.  You get to drive a late model vehicle.  Meet nice people, strive for Customer Service, Be professional, etc

Negatives.  The pay rate being the only negative.  With my 20 plus years driving experience, this is the only downside.  I wish I could get more $$ for the work I do.  But sometimes beggers cannot be choosers.  Also would appreciate more positive feedback.

Position was recently eliminated due to poor planning on how to engage internal supplier clients and understanding the internal clients' fiscal cycles to better align with the services pitch that we were presenting digital marketing and eCommerce..

With recent change in management, my experience has been less enjoyable.  Direct management and above have made the working environment more stressful and negative.  Employees are constantly criticized how they are not performing work fast enough, good enough, or just wrong.  Management is constantly changing priority, scope and their mind.  It makes it very difficult to focus on certain tasks.

This company afforded the workers with a vested interest in the company by allowing them to be minority owners that benefit from major company transitions.  This company has a formal exterior but the departments operate with a more relaxed feel.  The opinion of the workers is valuable and has the potential to be implemented as policy.

Primary focus is to inflate the value for a sell of the business. Ask about churn rate in the department and overall as a company. Ask how many complaints they get in an hour from hospitals. They don't care to fix what is broken, just cover up the mistakes and flaws. A few good people remain, but all the ratings you see online are required (not requested, required) by management. 

Working at PartsSource was a good experience for me. I learned more about using home grown software. The staff was incredible. The hardest part of the job was when we were short staffed and had mass amounts of orders to place. The most enjoyable part was building relationships with other staff members as well as the vendors that I would speak with on a daily basis.

There was a major lack of management. Management would frown upon the new recruiters when asked any questions. When asked for more training I felt like I was stupid because I didn't understand. The trading was all over the place. No organization. This company is very hard on new recruit. I felt very islotate and ignored.

Responsible for answering  calls in que in order to assist customer phone inquiries regarding their invoices.. Also responsible for the processing of customer invoice ques for payment, and calling vendors for current invoices.

Top Job Titles	Average Salary
Customer support representative 4 salaries reported	$20.00 per hour
Order administrator 10 salaries reported	$14.00 per hour
Sales executive 6 salaries reported	$145,000 per year
Purchaser 3 salaries reported	$19.00 per hour
Inside sales representative 5 salaries reported	$80,000 per year

Working at PartsSource: Company Overview and Reviews

PartsSource

PartsSource Ratings

Popular jobs at PartsSource

Salary Satisfaction

Job Seeker Tools

Employer Tools

Browse

Stay Connected