registered nurse

clinical nurse

customer service representative

packer

travel nurse

Passport Health

The company is more concerned with profit than client and employee well-being. They are not concerned with your nursing ability, they are only interested in your ability to SELL. They force nurses to use tactics of used car salesmen to encourage the sell of vaccines. The company does not accept health insurance, clients pay out of pocket and they want you to shove the highest number of vaccines into people in order to generate the most profit (clients pay you in cash/credit/check). The company falsly/manipulatively equates the revenue you generate for the company to the quality of education that you provided to clients, overlooking the fact the some ppl can't afford to spend hundreds on vaccines no matter how well they were educated. Highly unprofessional and unethical company with a high turnover rates... you will be the ONLY PERSON in a shady back office  (corporate is in Arizona)..you are the greeter, front desk, educator, receptionist, payment processor, nurse, biohazard supply shipper, inventory clerk, janitor, and nurse. If you decide to take a job with them, make sure you are well compensated and guaranteed a set number of hours each week...the love to cancel shifts. Don't let this be your only job.

I liked my job here and was proud of the services I offered to clients. I think there are/were (pre-covid) many opportunities for advancement. It's a good environment if you like working independently and if you're good at doing your own learning to back up health teaching and immunization skills, and helpful if you're coming from an immunization background.  I liked the Nurses I worked with, as well as the Nursing management team--9/10 are excellent. I would not recommend this job because of the low pay, no benefits, and little regard for workers' rights, ie. no coffee breaks, and often no lunch breaks when you have a full schedule. HR has been telling us for the past year that they would bring in benefits, and all they came up with were gym membership discounts which are of zero importance to staff. I also suspect that my "raise" was nothing more than a pay increase to reflect the new starting salary. If the company makes it to the other side of covid-19, they need to do better in all of these areas.

What is the best part of working at the company?
Very poor nurse manager leadership! Owners are only money driven 

What is the most stressful part about working at the company?
Unpredictably of management. Communication is horrible. They will put you into positions that set you up for failure. Nurse manager listened/eavesdropped in on employees  chatting at all locations. Good manager would never have to do that. 

What is the work environment and culture like at the company?
Ducked accountability. Cared only about how much money they were making or losing. I’ve had the experience of working for this company in a different city and it was a wonderful experience. This was a nightmare in Colorado 

What is a typical day like for you at the company?
Again, the unpredictability. You could prepare for the day you thought you would have then they could change and did change often. They could run you between Colorado Springs and Boulder

My supervisor is always caring considerate honest and never assumes. She is always ready to help, jump in, boost morale. If you give they will give back.Its an easy job. You have a lot of help if you need anything. They support you when you are in need of it.  Come in, get on the phones and help clients book to be seen. Nothing crazy involved. Simple, satisfying, and nothing short of a good day with great coworkers.  I see a lot of the reviews here and I can honestly tell you the reason they hated it here, if they did. Some people want to do the bare minimum in life. They don't ask you for a lot here, just to show up and do what you need on the phones. anything else is up to you to do. If you need the help, there's always someone to go to. Always someone who will care, whether management or coworkers. 

Best part is meeting clients, counseling them on diseases specific to their destinations but this is strictly sales.  Training is inadequate.  Have to research most info on your own.  At no time during training by co workers or even supervisors is the requirement to “ sell” as many vaccines as possible ever mentioned until you get to your performance reviews.  A supervisor even admitted it’s unethical to push the vaccines but it is still essentially about the numbers.  Clients need to pay for these vaccines out of pocket, most are not reimbursed by insurance since they are travel vaccines and clients get very upset when they see the prices. 

Very fun! Constant driving. We'd get to Passport health at 3-4:00 a.m. We'd find our assignment, pack our cases, then take off. We always went in pairs. We drove all over the state. We'd arrive at our goal and set up immunization clinics within 15-20 minutes. We'd spend maybe an hour and a half giving immunizations, clean up, then move on. We did 3-4 clinics per day. We usually returned around 4:30 and checked all our supplies in.

The people who scheduled us were pretty accurate as to how long each clinic would take, including driving time.

There was a team of people we could call at any time if we needed information. Upper management would come help if we were running short on nurses.

What is the best part of working at the company?
Autonomy and  meeting interesting people

What is the most stressful part about working at the company?
Sales expectations - you are expected to sell so much per customer and keep up your VPR 

What is the work environment and culture like at the company?
Nice enough but communication is difficult

What is a typical day like for you at the company?
Open your clinic. Counsel patients  on travel, vaccinate and onto the next. Very repetitive but interesting if you have the time to do the research about the countries and diseases. Lots of last minute cancelations and no shows is frustrating.

The only advantage at this company was the ability and expectation to work independently. Very mismanaged company that is only concerned with making as much money as possible. Nurses are constantly pushed to sell travel products in addition to vaccines. The office I worked in only had a refrigerator for the vaccines, nothing at all for employees to use for their own food or snacks; there wasn't even a chair, table, microwave, or sink available. Passport does the bare minimum to get by in order to save every dime possible for profit.

Definitely a money driven company.  Hours are cut on a day to day basis which makes it difficult to schedule your own things let alone depend on your paychecks.  No benefits.  At all.  No raises.  At all.  They will give you a small bonus for up-selling, but honestly the prices are not competitive and customers know it.  Management does not get back to when you have questions.  You truly feel like you are own your own.  Training for new hires is not long enough.  Unless you come from a travel med or vaccine background you are thrown into the deep end.  If you can overlook these things then Passport is for you.

The only good thing about this position is the kind nurses you get to work with. Management is horrible!! Never open to new ideas you bring. It's either their way or the highway. Most people choose the highway hence them always seeking new employees. Sometimes there is no lunch break. Patients get to their appointments early and you are not allowed to close the office door during lunch. This company doesn't care about their employees all they care about is making money at whatever cost! 

Top Job Titles	Average Salary
Registered nurse 13 salaries reported	$41.69 per hour
Clinical nurse 29 salaries reported	$42.10 per hour
Customer service representative 33 salaries reported	$19.06 per hour
Packer 35 salaries reported	$23.50 per hour
Travel nurse 1 salary reported	$32.50 per hour

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